Room is nice, modern and clean. Pillows were awful but bed itself was comfy. No complimentary water as is common in German hotels, but a bottle of water is €7.50 for a 750ml bottle! Hotel is situated on a busy street at the better end of an undesirable area. We had to walk through this area to get to the city centre. And there didn’t seem to be parking, it was always “full”. We parked 10 minutes walk away in the area where they hold Octoberfest. The attendants there are very nice.
Clean, comfortable, good breakfast, central location- just 15min walk to Marienplatz. Though Houptbahnhof region is quite noisy, but helpful personel, giving good advices regarding touristic places. Flexible hotel management, agreeable to late arrivals and late check-outs.
My husband and I stayed at the Relexa Hotel Munchen. Unfortunately, we were two unpleasant situations. The first morning the kindly Receptionist was showing on the computer screen how to get to a tourist place, as I requested, but the manager arrived and rudely started talking to me in German, when I spoke in English that I didn’t understand what she was speaking, she requested the attendant who told me that I couldn't see the computer and kept scolding the girl next to me me like I didn't have there! Nothing polite with a guest! But the most serious happened later. On the 6th morning I left my new wool scarf on one of the shelves in my room. When I returned to the hotel at night, the scarf disappeared. I immediately talked to the receptionist who was currently working and she explained to me that she could do nothing, just left a notice for the manager and the housekeeper to check as soon as they arrived at the hotel the next morning. The next day I warned that I needed to check out early, talked to the receptionist in the morning, he had already know of the case, but said that the responsible people were checking and didn’t have a return about my scarf, so they would send me an e- mail with the answer. I requested to speak with the manager, but she refused to talk to me. I don't know the name of any employee, because contrary to any good customer service, all employees informed me that they are not allowed to say their names. I don’t recommend the hotel Relexa Munchen to anyone they don’t have respect for guests!…
This hotel is about a 5 minute walk (with luggage) south of the main train station (Hauptbahnhof). The room were clean and modern, and a bit larger than we expected given that it is something of traveler's hotel near the station. The staff were able to hold our bags in a secure room, since we arrived before check in time, and took our bags up when the room was ready (we were out at the time). As a piece of advice, if coming from the train station, consider using the Paul Heyse Strasse exit from the station - you'll walk all the way along platform 11 until you see a modest exit with an escalator down to street level - it will save you from backtracking that you would have to do by using the main southern exit.
The location of the hotel was great – near the main train station and walkable to the Altstadt. However, the beds, and especially the pillows, were extremely uncomfortable/hard. I hardly slept. Also the bathroom was not very private as there was only a partial glass door between the toilet and the rest of the room. If you're traveling with a roommate, they can hear everything on the other side of the room! The staff wasn't very friendly at the front desk. When we tried to check in, the man at the desk pretended like he didn't understand what we were trying to do. So another employee at the desk helped us no problem. And the "free" wi-fi barely worked during our stay. It was spotty at best.