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The Charles Hotel

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Sophienstrasse 28, 80333 Munich, Bavaria Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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360
Panoramas (12)
Room & Suite (473)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Charles Hotel
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 419 hotels in Munich
2021 Travelers' Choice Best of the Best
The hotel is situated near the Old Botanical Garden, close to exclusive shopping areas,such as Theatinerstrasse and Maximilianstrasse. All 160 rooms and suites are bright and appointed with a large bathroom decorated with original Nymphenburg porcelain. Enjoy modern botanical bistronomy in the Sophia's Restaurant & Bar with sun terrace. Our The Charles Spa with pool, sauna, steam bath and fitness room is another highlight for your well-being.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Sophienstrasse 28, 80333 Munich, Bavaria Germany
Name/address in local language
Getting there
Munich Airport18 miSee all flights
KönigsplatzMunich U-Bahn4 min
HauptbahnhofMunich U-Bahn5 min
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1986Reviews43Q+A100Room tips
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Popular mentions
pprhh wrote a review Sep 16
Hamilton, Bermuda107 contributions34 helpful votes
You rarely can do anything wrong at staying there and I had a great stay. Purpose of this note is however to praise the Concierge Mrs.Hollander. She did an amazing job I picking a list of specific shops I was looking for after thorough research. An amazing job delivered in a friendly and personal way that is rare to receive those
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Date of stay: September 2021Trip type: Traveled on business
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19Sophie87 wrote a review Aug 2021
Venice, Italy43 contributions72 helpful votes
A typical Rocco Forte Hotel - a great hotel with superb staff! This place is extremely family friendly and all staff members are very professional and polite (thank you to all of you, including the wonderful housekeeping and room service team). The room breakfast is amazing. The spa is good, too. We'll surely return in the near future.
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Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
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MikeN381 wrote a review Oct 2020
Atlanta, Georgia4 contributions7 helpful votes
We just returned after a 4 day weekend in Munich staying at the Charles. As others have noted, the staff is what makes this hotel stand out from many of the other 5 star hotels we have stayed at all over the world. From the first welcome by Victoria when we pulled up to Leo helping us get everything sorted as we were leaving everyone went out of their way to make our stay enjoyable. The hotel itself is beautiful and modern in a relaxing kind of way. Great pool and spa.
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Date of stay: October 2020
Value
Cleanliness
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1 Helpful vote
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J Rios wrote a review Sep 2020
1 contribution1 helpful vote
I can only reiterate what other reviewers have stated- fabulous staff. Can’t say enough about them all. We visited the Hotel in early August- 2 adults and two young children. From the start as we drove into the portico with a car laden from an extended road trip through Tirol - complete 100% full service. For me the initial reception from staff, particularly at the front desk is an indicator of how things will go. I travel around 200+- days per year for work and I have come to learn that the initial interaction is key. The staff were welcoming, friendly, patient and accommodating. My four year old always wants to be included in the conversations and the Hotel had a child specific step ladder for this- an indication that children are welcome. And are they! Everything that could be provided to not only accommodate, but make children feel important, had been thought of. Child sized slippers, bath robes, hair care products, nice tins with coloring material and lovely Steiff Löwe (Lions) one for each child. If you travel with a young family you will appreciate that these things make a difference. The room was not overly lavish, but perfect. The bed, amenities, service- all great. Our view was spectacular. The breakfast was also great- the staff patient and friendly wanting to ensure that the start of the day was positive. The food was amazing! I eat lots of breakfasts away from home at hotels and the offer and cooking here were at the top. The dinner menu was not so extensive, but I must say that the food we ordered for dinner- a burger and a club sandwich were gourmet. The dessert was great- we live in Vienna and are used to great desserts- the Charles gastronomy is spot on. Parking is on site and the lots are spacious for large vehicles. We had a full itinerary to visit beautiful Munich and some family so we were unable to enjoy the spa or the pool. The bottom line here is that The Charles Hotel is worth a visit. It is super clean, all your needs are immediately attended to, location is perfect, the property excellent, the room large and comfortable- bathroom is, as was described in a previous review- fabulous! The location is great also if you are a runner. Great access to running in the Old City early and easy and nice access to extended running in the English Garden- upon your return you can cool down with a nice bottle of cool San Pellegrino water. All of this is perhaps expected at a 5 star hotel. What really set this Hotel apart from many others I have visited, alone or with my family, was the staff and the attention to children and any needs you may have. I have lost the names of the front desk staff who were wonderful. The Rocco Forte HQ should be aware that they have great staff at this property. I want to thank Ms. Carina Müller, Font Office Manager for a great stay and all the young ladies and young men who engaged with us- particularly for their interaction and patience with Maximilian’s and his many questions. We will for sure return to The Charles in the future- Maximilian asks- when? I cannot overstate how wonderful the experience was. Thanks to all the staff.! Vielen Dank
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Date of stay: August 2020
Location
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1 Helpful vote
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Lawyersontour wrote a review Aug 2020
London58 contributions79 helpful votes
We had two nights here in late July, and loved the service. Really nothing was too much trouble. Clearly getting to some form of travel during Covid is tricky, but this hotel could not have done more. Fabulous breakfasts, great rooms with views over a park, a short walk to two biergartens (the Augustiner-Keller (v.good) and Park Cafe) and an easy location to get to the main sites by taxi. Perfect stop. Thanks.
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Date of stay: July 2020Trip type: Traveled with family
2 Helpful votes
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LOCATION
GermanyBavariaUpper BavariaMunich
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Frequently Asked Questions about The Charles Hotel
Which popular attractions are close to The Charles Hotel?
Nearby attractions include Style Advisor Twins (0.3 miles), Lenbachhaus (0.3 miles), and NS-Dokumentationszentrum Muenchen (0.3 miles).
What are some of the property amenities at The Charles Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Charles Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Charles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Charles Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Charles Hotel?
Conveniently located restaurants include Vinothek by Geisel, Hamburgerei, and Simon Pure.
Are there opportunities to exercise at The Charles Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Charles Hotel have an airport shuttle?
Yes, The Charles Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Charles Hotel located near the city center?
Yes, it is 0.8 miles away from the center of Munich.
Are any cleaning services offered at The Charles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Charles Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.