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The Charles Hotel

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The Charles Hotel
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1,253 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Level Contributor
20 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

having tried out other hotels in munich ,,, i chose to go back to the Charles for many reasons. perfect location . less than a two minute walk from the central train station which means you have convenience stores available 24/7. even on sunday. The rooms are very clean , wheel chair friendly ,some with a beautiful garden view while... More 

Helpful?
Thank Mona A
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you so much for sharing this wonderful review with the rest of the TripAdvisor community! We are so happy to hear that you had a memorable stay once again with us at The Charles Hotel and are also glad you enjoyed the hotel´s prime location, our beautiful rooms and the warm service extended by our team members.... More 

Saudi Arabia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very good and comfortable hotel to stay with good team and special view which is one of the best,also it was a very warm welcome, nice housekeeping. The hotel interial was exallent I hope i will stay in rocco hotel next trips.

Review collected in partnership with this hotel

Helpful?
Thank fouadb440
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, We are thrilled to hear that you had a wonderful business-visit with us here at The Charles Hotel - Thank you for sharing your review! It is an honour to know that you plan on staying with us or any other Rocco Forte Hotel again and we look forward to welcoming you back soon. Warm regards, The Charles... More 

Salt Lake City, Utah
Level Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We absolutely loved this hotel! Big, spacious rooms, amazing service, convenient location and the restaurant is amazing!!! Will not stay anywhere else if we find ourselves back in Munich. Very close to Central Station.

Helpful?
Thank SaraLO87
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you so much for selecting us as accommodation during your trip to Munich and recommending us to other travelers. Your lovely feedback will be certainly passed on to the whole team. We are very honoured to be your first choice among other hotels in Munich and looking forward to your next visit very soon. With all good... More 

Centurion, South Africa
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Really enjoyed this hotel. The location, presentation and service of the hotel was fantastic! The price is also really good in retrospect. The rooms are large and comfortable. The beds are amazing! Will definitely stay here again. Only comment is that the TV's in the rooms are quite old in comparison with everything else in the hotel. The rest is... More 

Helpful?
Thank Michael_Tsai27
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, We are always pleased to receive feedback such as yours. It is a pleasure to read your fantastic review and to see you truly have enjoyed every aspect of The Charles Hotel. Also, please let us reassure you that we are fully committed to continually reinvesting in our product to maintian the high standards. With this in mind,... More 

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff makes a huge difference! They add to the experience. We've personally visited other hotels (Kempinski, Manderin and Sofitel) to get a better idea on where to stay for next time we go to Munich. The other hotels were heavy in design and their value is high for their quality and size of the rooms. Charles was light, airy... More 

Review collected in partnership with this hotel

Helpful?
Thank 33amiraa
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you very much for your review and for taking the time to share your experience on TripAdvisor. We are always pleased to hear positive feedback not only about the hotel but more importantly our colleagues that helped to make your time with us so memorable. Moreover, we are thrilled that you have chosen The Charles Hotel as... More 

Munich, Germany
1 review
3 of 5 stars Reviewed 6 days ago NEW

Room not ready at 15:00, at departure the system did not work ... The quality of the room was good although difficulties with water draining in the bathroom. The concierge service was great ... Reception service was average or less

Review collected in partnership with this hotel

Helpful?
Thank 351travelhol
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, We are most disappointed to learn that your experience at The Charles Hotel did not live up to your expectations. Our Hotel Manager is already in direct contact with you. However, we remain sorry for the disappointment we caused you and did not want to miss the chance to extend our sincere apologies through TripAdvisor. We do hope... More 

Fislisbach, Switzerland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

high level services, in the center of the city, well trained staff, high quality rooms, all in all a exeptional experiance. would book there again. compared to other ***** hotels more expensive at that time.

Review collected in partnership with this hotel

Helpful?
Thank Ka S
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Many thanks for taking the time to share your comments regarding your recent business stay at The Charles Hotel, Munich. We are pleased to hear that you found your overall experience to be exceptional and we truly appreciate your kind feedback! We certainly look forward to welcoming you back to make your next stay even more memorable. Best... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Charles is a quiet hotel, nicely apart from the downtown luxury hotels. Elegant, with great service, and a delicious breakfast. The concierge made perfect recommendations - from a guide to a good local restaurant. We were happy to stay here.

Helpful?
Thank Carol R
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Carol R, Thank you for selecting The Charles Hotel for your most recent visit to Munich and for taking the time to share your comments. It was such a pleasure having you here with us and learning that we had succeeded in delivering a true service to you throughout your entire stay. We are looking forward to your next... More 

London, United Kingdom
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This modern city centre hotel has excellent facilities with super friendly and efficient staff. The concierge team in particular were very knowledgeable and helpful Rooms are equipped to a very high standard and the shoe shine service overnight is a very nice touch Spa is well worth a visit We will be back as soon as possible

Helpful?
Thank Mildred2011
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, What an outstanding review of The Charles Hotel! Thank you for your visit and the wonderful feedback, which is much appreciated. We already look forward to welcoming you back. Warmest regards, The Charles Hotel Team More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

everything is good in this hotel except the mouse who was runing around in the restaurant during breakfast and when i showed it to the waiter he didn't want even to care about the issue or stop for it even. other than that particular waiter location, staff, and rooms are nice

Review collected in partnership with this hotel

Helpful?
Thank M J
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Please accept our sincere apologies for the unpleasant encounter during breakfast. This should not have happened and rest assured that the problem has been taken care of. Nevertheless, we are delighted that you enjoyed the warm service extended by our staff and the well-appointed guestrooms. We do hope you will allow us another opportunity to restore your confidence... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The hotel is situated near the Old Botanical Garden, close to exclusive shopping areas,such as Theatinerstrasse and Maximilianstrasse. All 160 rooms and suites are bright and appointed with a large bathroom decorated with original Nymphenburg porcelain. Enjoy modern botanical bistronomy in the Sophia's Restaurant & Bar with sun terrace. Our The Charles Spa with pool, sauna, steam bath and fitness room is another highlight for your well-being. ... more   less 

Additional Information about The Charles Hotel

Address: Sophienstrasse 28, 80333, Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $325 - $872 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Charles Hotel 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Forte Munich
Munich Forte
Hotel Style:
#1 Romantic Hotel in Munich
#1 Spa Hotel in Munich
#1 Luxury Hotel in Munich
#2 Business Hotel in Munich
#2 Family Hotel in Munich
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