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Mandarin Oriental, Munich

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Mandarin Oriental, Munich
Mandarin Oriental, Munich
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815 Reviews from our TripAdvisor Community

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Greece
Reviewed today NEW

Stunning hotel.I love it. The location is great, the stuff is friendly and helpful, the interior is fabulous. We were in Munich for a business trip with my wife and everyone in Mandarin Oriental made us feel special.Thank you.

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Helpful?
Thank ninavroz
Frankfurt, Germany
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

With an arrival past midnight I did not expect such A personalised service! A receptionist came out to greet us by name and to assist us with our bags. Check in was genuinely friendly and welcoming, and to a level of professionalism I have seldom encountered. A welcome drink had been offered in the lounge and again, we were addressed...

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Helpful?
1Thank Thirteen_on_tour
About Hotel's Favorite Review
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Thirteen, We thank you for being our guests and for sharing your favorable comments. I am thrilled to learn how much you enjoyed your stay and that you were impressed by my colleagues’ service from the heart. The colleagues were delighted to learn that their gracious services were positively received by you. Thank you for being such a wonderful...

Reviewed 2 days ago NEW

This hotel is one of the best I've ever stayed in terms of service - the staff were all extremely friendly and the service remarkably personalized. We were greeted by name as soon as we got out the cab and everything was smooth sailing from there. We can't say enough about how much we enjoyed it! Will be back here...

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Thank Jay S
Reviewed 4 weeks ago

Very nice setting, and a classic from the famous got hotels of the Mandarin hotel, I have to say that of Tokyo and a lot more luxurios, but in Munich and situated in a strategic point for Shopping. We will meet again in a month

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Thank Joe S
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Joe S, Thank you for staying with us recently and for sharing your comment. I am delighted to learn that you had a nice stay. We are looking forward to the pleasure of welcoming you again to Mandarin Oriental, Munich in one month. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich

Munich, Germany
Reviewed 4 weeks ago

I was getting engaged that evening and after returning from the proposal dinner to the very nice room (708) with an unbelievable view over munich champagne flowers and chocolate strawberries were waiting for us. Needles to say it was a very pleasant stay followed by the always excellent breakfast, which really is outstanding. The service was simply perfect and kind....

Review collected in partnership with this hotel
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Thank 639philippm
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear 639philippm, Thank you for choosing Mandarin Oriental, Munich for your special occasion and for sharing your marvelous comment. I am thrilled to learn that you exerienced a wonderful and memorable stay and that we were able to surprise you with our amenities. We thank you for being a “FAN” of Mandarin Oriental and are very much looking forward to...

Sydney, Australia
Reviewed February 18, 2017

Staff were friendly but would not go above and beyond as some reviews claim. Would not consider it as the best hotel I've ever stayed at. Bathroom is not spacious, airconditioning doesn't work and restaurant food is average

Review collected in partnership with this hotel
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Thank evhermanns
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear evhermanns, Thank you for staying with us and for sharing your impressions on your stay. I very much regret that you did not fully enjoy your stay. Please accept my apologies for any inconveniences caused to you. Nevertheless, I hope that we might have the pleasure of welcoming you again to Mandarin Oriental, Munich. Best regards, Wolfgang M. Greiner...

Reviewed February 13, 2017 via mobile

Hotel is slightly dated but general ambience was friendly. A few things I noted: 1. There's no permanent door person. Sometimes when they see you are walking through the first set of doors someone will come over if they see u, but by then you've reached the second set of doors anyway. This happened most of the time 2. The...

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Thank molardontist
MOMUCMunich, Executive Assistant Manager at Mandarin Oriental, Munich, responded to this review

Dear molardontist, Thank you for having taken the time to post your observations on the occasion of your stay at Mandarin Oriental, Munich. We take guest comments serious as it helps to improve our service. I am very sorry that we did not meet your expectations in some areas. This is certainly not our usual standard and I would like...

wassenaar
Reviewed January 31, 2017

We stayed for 3 nights in Mandarin Oriental. I had never stayed in a Mandarin Hotel before but now I understand why people enjoy it so much. The service is just great and so personal. You really feel like you are a welcome guest. I also enjoyed our room, which was small but quiet and everything was there (even a...

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Thank happyhallow
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear happyhall, What a delight to read your FANtastic comment on your first visit to Mandarin Oriental, Munich. I am thrilled to learn that you experienced a wonderful stay and appreciated our service from the heart. We thank you for being such a great “FAN” of Mandarin Oriental and are looking forward to your next visit to our hotel. Best...

London, United Kingdom
Reviewed January 22, 2017 via mobile

- Location is very good but hotel is just ok, nothing amazing no "wow" like London or Paris. - Rooms are more in line with a 4-star hotel - They make you pay for internet connection which is really cheap... - More importantly they were some older guys hanging out with prostitutes at the bar which I think it is...

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Thank romain_fontenay
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear romain_fontenay, Thank you for taking the time to write this comment on your stay at Mandarin Oriental, Munich. I am very sorry to hear that you did not enjoy your time with us and I was surprised to read your points of criticism. First of all, please note that we have refurbished all public areas in 2015 and the...

Tel Aviv, Israel
Reviewed January 19, 2017 via mobile

I visit Munich often and tried handful of hotels in the city but never enjoyed a stay as I did in Mandarin Oriental. Truly beautiful design and great service. The bar and restaurant are perfect for evening stay.

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1Thank nimrodk803
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear nimrodk803, I am delighted to learn that you like Mandarin Oriental, Munich and experienced an enjoyable stay at our hotel. We are looking forward to the pleasure of welcoming you again to Mandarin Oriental, Munich in the near future. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quietly tucked away in a side street, yet centrally located near the famed Maximilianstrasse, Mandarin Oriental, Munich is an elegant gem of Neo-Renaissance charm, providing the highest levels of personalised service in the city and award-winning restaurant and bars. The newly refurbished 48 spacious rooms and 25 suites offer the finest in contemporary luxury and, along with the stunning roof-top pool, feature views that stretch across the picturesque surroundings of the old town. ... more   less 

Additional Information about Mandarin Oriental, Munich

Address: Neuturmstr. 1, 80331 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $457 - $1,191 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Munich 5*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Mandarin Oriental, Booking.com, Agoda and Jetsetter so you can book your Mandarin Oriental, Munich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental
Hotel Style:
#1 Business Hotel in Munich
#2 Luxury Hotel in Munich
#10 Family Hotel in Munich
#10 Romantic Hotel in Munich
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental, Munich staff and other travelers.
9 questions
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Questions? Get answers from Mandarin Oriental, Munich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“708 has an unbelievable view over the city! ”
 of 5 bubbles 639philippm, 4 weeks ago | Read review
“We had a room on the 6th floor. It was a quiet room. The view was nice, but you do look over the top of a parking garage.”
 of 5 bubbles happyhallow, Jan 31, 2017 | Read review
“The Junior Suite was AMAZING.”
 of 5 bubbles Besttravel_28, Jan 9, 2017 | Read review
“Take a room on the upper floors 6-7 as you'll get a great view over Munich.”
 of 5 bubbles katjas395, Nov 28, 2016 | Read review
“Suite with a terrace.... do it!”
 of 5 bubbles 472robertg, Nov 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question