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Mandarin Oriental, Munich

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Mandarin Oriental, Munich
Mandarin Oriental, Munich
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769 Reviews from our TripAdvisor Community

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Showing 525: English reviews
London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW via mobile

One of the best hotels I have stayed in, in Europe. The Staff are fabulous and prepared to make your visit as comfortable as possible. The suite was beautiful with lots of space but still felt warm and cosy on a cold Munich night. The breakfast was also exemplary. I look forward to staying in this hotel again very soon.

Helpful?
Thank Frandg85
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Frandg85, Thank you for such kind appreciations of our hotel. I am delighted to read that you very much enjoyed your stay at Mandarin Oriental, Munich and that for you our hotel is the best one in Europe. Thank you for being such a supportive “Fan” and awaiting your return visit. Best regards, Wolfgang M. Greiner General Manager Mandarin... More 

San Francisco, California
1 review
Reviewed 5 days ago NEW

The Mandarin in Munich has the nicest facilities, well appointed rooms and the best food and drinks. The staff is exceptionally courteous and welcoming without being intrusive. The Matsuhisa restaurant has the best Japanese food I've ever had and the menu is so extensive, you could eat there for 10 days straight and not eat the same thing twice.

Review collected in partnership with this hotel

Helpful?
Thank katjas395
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear katjas395, Thank you for sharing your fantastic comments. I am thrilled to learn that you had a wonderful stay at Mandarin Oriental, Munich and enjoyed Matsuhisa, Munich so much. It was a pleasure serving you and your praise is well received by the colleagues; they are thrilled that you appreciated their service from the heart. We are looking forward... More 

Beirut, Lebanon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Beautiful hotel right in the middle of Old Town, the must-see area in Munich. Perfect location, great ambiance and very well maintained property. The staff are all very friendly and helpful. This is the true definition of luxury and comfort.

Review collected in partnership with this hotel

Helpful?
1 Thank Stephfortravel
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Stephfort, Many thanks for sharing your experience at our hotel. We are thrilled to learn that we have met your expectations and you enjoyed your stay. Looking forward to your next visit to Mandarin Oriental, Munich. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich More 

Sydney, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago via mobile

My husband and I celebrated a birthday with friends at this wonderful hotel during Oktoberfest. From the day we first contacted the hotel (almost a year prior to the 4 day event) to the day we checked out we were very impressed by the level of service we received. The general manager and his entire team are to be commended.... More 

Helpful?
Thank Restlesssydney
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Restlesss, Thank you for having taken the time to share your wonderful experience on your recent visit at Mandarin Oriental, Munich. I am thrilled to learn that you had an enjoyable stay at our hotel and that you appreciated our legendary service from the heart. We hope that you will have a chance to visit us again and are... More 

sfo
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

The Mandarin Oriental is in the prime area in Munich. This exquisite hotel has the best personalized service and the staff will go out of their way to make your stay a memorable one. The rooms are very quiet and well appointed and has the most comfortable mattresses and luxurious beddings. The windows open which is a big plus! I've... More 

Helpful?
Thank lkawada
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear lkawada, Thank you for staying at Mandarin Oriental, Munich and for sharing your fantastic comments. What a pleasure that you like our hotel with its comfort and service from the heart. We are very much looking forward to welcoming you again to your favourite hotel and promise you another memorable stay. Best regards, Wolfgang M. Greiner General Manager Mandarin... More 

Baa Atoll
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

We visited Mandarin Oriental about a month ago with my better half. He used to come here often on business trips and additionally, we were very much looking forward to the new Matsuhisa (Nobu restaurant upgrade) in the hotel. The hotel had one major flaw - awful frying stink on the top two floors. We really didn't think it was... More 

Helpful?
Thank KristianaZA
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Kristiana, Thank you for your comments and observations following your recent visit to Mandarin Oriental, Munich. I am sad to hear that you did not completely enjoy your stay and that we were not able to solve the problem right away. Please accept my sincerest apologies for any inconveniences caused to you. I hope that this experience has not... More 

Singapore, Singapore
1 review
Reviewed 1 week ago

service is great, room was small-- stayed in room 613, the staff is so awesome, the hotel price is quite high the room was small to the point whereas the staff service quality did not compensate for the size of the room

Review collected in partnership with this hotel

Helpful?
Thank dahkterpeck
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear dahkterpe, Thank you for staying with us and for posting your comment. I am very sorry that you found your room too small; please accept my apologies for any inconveniences caused. However, I am delighted to learn that my colleagues provided their service from the heart. We are looking forward to have the pleasure of welcoming you again to... More 

Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Okay, I've been wanting to go to Germany since I went on a student tour in 1969 when I was 17 and remembered ...not much. My wife and I were taking a river cruise up the Rhine and we wanted to go to Munich for a week and chill and shop and do the usual fun things like visit Dachau... More 

Helpful?
Thank robert g
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear robert g, Many thanks for having taken your time to share your wonderful experience on the occasion of your recent visit to our hotel. We are proud that you chose Mandarin Oriental, Munich for your return visit to Munich after so many years. Nothing gives us more pleasure than reading that you enjoyed our service from the heart and... More 

Lucerne, Switzerland
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 weeks ago

This is the place to stay for modern yet classic understated luxury with a great location! As a Mandarin Oriental addict I knew I couldn't go wrong with choosing the MO Munich. The welcome, service, and assistance is always provided with genuine smiles. Special thanks to Ann, Christian, Max, and Nabli! We had an unforgettable meal at Matsuhisa thanks to... More 

Helpful?
Thank BambinaRosa
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear BambinaRosa, Thank you for your valuable comment on your recent visit at our hotel. I am delighted to learn how much you enjoyed your stay. Thank you for the compliments, especially in regards to our colleagues who obviously managed to provide MO’s legendary service from the heart. Ann, Christian, Max and Nabli were happy to receive your praise. We... More 

Paris, France
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I have organised a one day event at the Mandarin Oriental and have also stayed one night at the hotel. Hospitality - just outstanding. The staff could not have been more helpful or nice. It's almost as if they were trying to read your mind to make your stay even better ;-) Rooms - everything you could expect from a... More 

Helpful?
Thank K T
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear K T, Thank you for having chosen Mandarin Oriental, Munich for your stay and event which was to your satisfaction. I am delighted to learn that you had an enjoyable stay at our hotel and that we fulfilled our aim to anticipate your needs. It was a pleasure serving you and the whole team is looking forward to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quietly tucked away in a side street, yet centrally located near the famed Maximilianstrasse, Mandarin Oriental, Munich is an elegant gem of Neo-Renaissance charm, providing the highest levels of personalised service in the city and award-winning restaurant and bars. The newly refurbished 48 spacious rooms and 25 suites offer the finest in contemporary luxury and, along with the stunning roof-top pool, feature views that stretch across the picturesque surroundings of the old town. ... more   less 

Additional Information about Mandarin Oriental, Munich

Address: Neuturmstr. 1, 80331, Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $586 - $1,358 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Munich 5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental
Hotel Style:
#1 Business Hotel in Munich
#2 Luxury Hotel in Munich
#10 Romantic Hotel in Munich
#10 Family Hotel in Munich
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental, Munich staff and other travelers.
7 questions
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Denver, Colorado
over a year ago
Fort Pierce, Florida
over a year ago

See all questions (7)

Questions? Get answers from Mandarin Oriental, Munich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take a room on the upper floors 6-7 as you'll get a great view over Munich.”
 of 5 bubbles katjas395, 5 days ago | Read review
“Suite with a terrace.... do it!”
 of 5 bubbles 472robertg, 2 weeks ago | Read review
“any room should be fine”
 of 5 bubbles KT485, 3 weeks ago | Read review
“Choose a higher floor and beware of the elevators!”
 of 5 bubbles Soellner, Aug 28, 2016 | Read review
“If you are a light sleeper, don't stay in room 506.”
 of 5 bubbles Rob1010, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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