Mandarin Oriental, Munich
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Neuturmstr. 1, 80331 Munich, Bavaria Germany
3 people are viewing this hotel
$799
Free cancellation until 06/05/22
$813
Free cancellation until 06/04/22
$995
$732
Travelocity$813
Booking.com$812
Priceline$995
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About
#7 of 429 in Munich
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.3
Travelers' Choice
Quietly tucked away in a side street, yet centrally located near the famed Maximilianstrasse, Mandarin Oriental, Munich is an elegant gem of Neo-Renaissance charm, providing the highest levels of personalised service in the city and award-winning restaurant and bars. The newly refurbished 48 spacious rooms and 25 suites offer the finest in contemporary luxury and, along with the stunning rooftop, feature views that stretch across the picturesque surroundings of the old town.
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Property amenities
Valet parking
Free internet
Rooftop pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's playground
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Wifi
Paid wifi
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Wine / champagne
Rooftop bar
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Minibar
Flatscreen TV
Extra long beds
Bidet
Safe
Sofa bed
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, German, Italian
Location
Full view
100Great for walkers
Grade: 100 out of 100
311Restaurantswithin 0.3 miles
99Attractionswithin 0.3 miles
Contact
Neuturmstr. 1, 80331 Munich, Bavaria Germany
Name/address in local language
Getting there
MarienplatzMunich U-Bahn5 min
LehelMunich U-Bahn8 min
Rental CarsSee rental cars from $47/day
1109Reviews15Q+A100Room tips
Reviews
Traveler rating
- 899
- 127
- 53
- 15
- 15
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Most Recent
Check in process was annoying and inefficient. They didn’t pre-fill my details and wanted me to type details into an iPad as if this was some crummy American chain hotel. The room was nice but full of misguided pretend “eco friendly” crap such as disgusting reusable toiletries in the bathroom. The lobby was noisy and cramped with insufficient elevators. Not what I would expect from a hotel in this category. Really subpar experience. My last time here
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Date of stay: May 2022Trip type: Traveled
Room Tip: There are nicer hotels in the vicinity
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Helpful
+1
This was a fantastic experience from start to finish. The hotel is beautifully decorated and we were invited to sit and enjoy a coffee in the reception lounge when we arrived. Our room was very large, with a separate sitting space/ desk area in the huge bedroom, together with a well sized bathroom, with large bath and shower, separate toilet and big wardrobe space off the hallway. The contents on the minibar were included in the price and there were several beers on offer, together with wine and soft drinks, which were replenished on a daily basis. We were also given vouchers to enjoy drinks on the roof terrace, which offered superb views over the Munich skyline. Breakfast was terrific - served at the table and including eggs of your choice, cold cuts and cheeses, fruits, great breads, waffles, pancakes, champagne and juices and probably anything else you could think of. The bed was very comfortable, the location ideal, the staff fantastic and the whole experience very memorable.…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from MO MUC, General Manager at Mandarin Oriental, Munich
Responded 1 week ago
Dear Sir, Thank you very much for taking the time, and for sharing your thoughts about Mandarin Oriental, Munich. We are delighted to see that you enjoyed your experience at Mandarin Oriental, Munich. Your compliments have been very well received by all of our departments, and we fully appreciate your kind words. We will do our utmost to keep up our high service standard and hope that you will have the opportunity to visit us again soon. Warmest regards, Your Mandarin Oriental, Munich Team
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We (My wife and I) stayed at MO Munich for 3 days in late April of 2022. Although the surrounding area was undergoing some construction which discounted the oldtown view from certain rooms, MO Munich still made us feel the money was well spent. I have stayed at various MO properties around the world, with my parents when I was little, myself for business trips, and with my wife for vacations. I know what to expect in term of service and quality from MO, but MO Munich is top notch among all other Mo's because it elevates the MO service with German precision. The room is clean and spacious as you would expect from any MO property; amenities are up to date, and the concierge at the hotel went above and beyond in helping me fixing some issues with my rental car as well as handling the car return process for me (Sixt and MO Munich has a partnership). I will not hesitate to book here again for my next trip to Munich.…
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Date of stay: April 2022
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from MO MUC, General Manager at Mandarin Oriental, Munich
Responded 3 weeks ago
Dear guest, Thank you very much for taking the time to share your kind feedback and experiences of your visits to Mandarin Oriental, Munich. Your compliments have been very well received by all of our departments, and we fully appreciate your kind words. We look forward to welcoming you back in the nearest future and offer you a memorable experience once more. Best wishes, Your Mandarin Oriental, Munich Team
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+1
My experience at the Mandarin Oriental was enchanting from beginning to end. The staff was super accomodating and friendly. The suite was breathtaking, the best I've ever stayed at. The decoration was so refined, the perfect combination between modernity and vintage design. The breakfast was delicious, with many options for all diets. I was lucky to have a beautiful weather and enjoyed the rooftop with a 360° view on the city. Thank you MO Munich for this unforgettable experience.
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Date of stay: April 2022
Rooms
Location
Service
1 Helpful vote
Helpful
Response from MO MUC, General Manager at Mandarin Oriental, Munich
Responded 3 weeks ago
Dear guest, Thank you very much for your kind feedback and sharing your experiences of your visits to Mandarin Oriental, Munich. Please rest assured that we have shared your excellent rating with the entire team. Your praise is well received by all colleagues and encouraging to them. Best wishes, Your Mandarin Oriental, Munich Team
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This hotel is simply fantastic, from the newly renovated rooms to service to food. Rooms are spacious, elegant and cosy. All switches and buttons in the room are so smartly designed that they are very intuitive and easy to maneuver. Every hotel staff we’ve met was super friendly and professional. Dario and his team at the concierge are such pleasant and joyful gentlemen. Talking with them feels like meeting old friends. I truly appreciate their knowledge and kindness. Venessa from dining service is a very delightful, worldly and wise young lady. I totally enjoyed our conversation. Matsuhisa is as splendid as always. The lobster-truffle hobayaki, wagyu Robata and wagyu taco are heavenly in taste, texture and presentation. I was a bit disappointed that the wonderful Mandarin Spa is not here at the Munich hotel. However, Natalia at “Amour Fou” on hotel’s ground floor gave fantastic Swedish massage and Hawaiian facial which I completely enjoyed. This weekend staycation has exceeded my expectation. MO Munich a wonderful oasis for a perfect escape, when the outside world has, rather unfortunately, a kindness, respect and warmth deficit. Highly recommend!…
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Date of stay: April 2022
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from MO MUC, General Manager at Mandarin Oriental, Munich
Responded 3 weeks ago
Dear guest, Thank you very much for your detailed feedback and sharing your experiences of your visits to Mandarin Oriental, Munich. Your compliments have been very well received by all of our departments, and we fully appreciate your kind words. We will do our utmost to keep up our high service standard and hope that you will have the opportunity to visit us again soon. Best wishes, Your Mandarin Oriental, Munich Team
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We have a very nice experience at this hotel. The two bedroom cupola suite was redesigned and very beautiful; they gave us our requested top floor room with skylights. The concierge, Dario, was helpful in preparing our itinerary well in advance of the trip, though not as responsive or organized as The Ritz in Paris. The lobby is small and a little underwhelming. The food is just OK; waiters in tea lounge can be a bit snooty. Great location but the boarded up plaza in front of the hotel which I understand is an abandoned construction project of the hotel’s needs to be rectified. Make it a park or a proper square but currently it creates a strange claustrophobic perspective when you leave the hotel. We would stay here again if in Munich, unless there’s a new 5 star alternative (Rosewood?).…
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Date of stay: December 2021
Value
Location
Service
Room Tip: If a cupola suite, pick top floor with skylights
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1 Helpful vote
Helpful
Response from MO MUC, General Manager at Mandarin Oriental, Munich
Responded 3 weeks ago
Dear guest, Thank you very much for taking the time, and for sharing your thoughts about Mandarin Oriental, Munich. Your compliments have been very well received by all of our departments, and we fully appreciate your kind words. However we would like to apologize for the fact that the food and the service at the lounge, as well as the environment of the Mandarin Oriental, Munich was not up to your expectations. We’re investigating this matter and looking into how we can improve our food offer and provide the best service and experience in your future stays. We would be grateful if you give us an opportunity to make amends and improve your experience during your next stay. We hope to welcome you soon again. Best wishes, Your Mandarin Oriental, Munich Team
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An absolute fan of Mandarin Oriental Munich! We had the pleasure to stay two nights in one of the beautifully decorated, newly renovated junior suites. The location of the hotel is perfect, all major sightseeing points are in walking distance and the hotel itself is absolutely stunning! The renovated rooms are well appointed, thoughtfully decorated and the bathrooms are amazing! For the service and staff, we got welcomed by the lovely Mai Anh, her charming and bubbly introduction to the room was a great start to settle in for the weekend. Her restaurant recommendations and the great Mandarin Oriental Tiffany's Afternoon tea were fantastic and most appreciated! Throughout the stay, she was always available to assist with requests and so was the whole team. The first night, we went to Ory Bar at the ground floor of the hotel, the interior is modern and with the large crowd, the bar had a really cool vibe! Now we talk about the drinks and service! Greeted by the team and placed at the bar right in front of the incredibly witty Ecki who was serving us the best cocktails whilst engaging in a great conversation! What a gem! On Monday, we went to the restaurant Matzuhisa at the Mandarin and we were blown away! Eleni, the fantastic restaurant manager greeted us and was super attentive throughout the dinner! We had several courses with wine pairing (Sommelier really made a difference with the pairings and his service) and the food was fantastic and the service incredible! After we went again to Ory Bar, where the team recognized us and we had a similar incredible experience as two nights before! I can only recommend for everyone to stay at the Mandarin Oriental when in Munich! Great people, fantastic service and beautiful rooms, that makes your Munich stay perfect! Thank you Mandarin Oriental team! Well done! …
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Date of stay: February 2022Trip type: Traveled
Room Tip: Book a stay at Mandarin Oriental Munich! You can't go wrong!
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1 Helpful vote
Helpful
Response from MO MUC, General Manager at Mandarin Oriental, Munich
Responded 3 weeks ago
Dear guest, Thank you very much for your valuable time to share your kind review. Please rest assured that we have shared your excellent rating with the entire team. Your praise is well received by all colleagues and encouraging to them. Nothing give us greater pleasure than to know that our commitment to service quality is being recognized. We all are very much looking forward to welcoming you back soon. Warm regards, You Mandarin Oriental, Munich Team
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Excellent in every aspect! From valet parking, concierge, front desk, housekeeping and restaurant. Hotel is truly luxurious and highly recommended. Location is perfect, near old town and next to Hofbräuhaus. Thank you so much to all staff of MO for making our stay memorable!
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Date of stay: January 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from MO MUC, General Manager at Mandarin Oriental, Munich
Responded Jan 10, 2022
Dear shadyslady87 Thank you very much for taking the time, and for sharing your thoughts about Mandarin Oriental, Munich. Your compliments have been very well received by all of our departments, and we fully appreciate your kind words. We are delighted that you enjoyed your stay and our service. We look forward to welcoming you back in the nearest future and offer you a memorable stay once more. Warmest regards, Your Mandarin Oriental, Munich Team
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Stay here if you have the chance. Every detail in the rooms is perfect. The staff is incredible (though they did skip our turndown service and leave the rooms a bit a mess...) That said, the towels and robes are incredibly soft, I wanted to buy them, and the amenities in the room are like those found in Asia. The location is perfect! We had spent two weeks in Europe and this was our last stop. Head and shoulders above the other 5-stars elsewhere. What a gem!
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Date of stay: December 2021
1 Helpful vote
Helpful
Response from MO MUC, General Manager at Mandarin Oriental, Munich
Responded Jan 10, 2022
Dear 5travelpros, Thank you very much for taking the time, and for sharing your thoughts about Mandarin Oriental, Munich. Your compliments have been very well received by all of our departments, and we fully appreciate your kind words. We are delighted that you enjoyed your stay and our service. However we are truly sorry for the inconveniences and will share your feedback with our team. We’re investigating this matter and looking into how this will not happen again. Please feel free to contact us so that we can apologize again personally. We would be grateful if you give us an opportunity to make amends and improve your experience during your next stay. Warmest regards, Your Mandarin Oriental, Munich Team
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My wife, son, and I chose the Mandarin for our first ever visit to Munich. We had read that the service was on par with the Four Seasons which has always been great in our experience. I would have to say that the Mandarin could even be considered better than the Four Seasons experience now that we have stayed here at this hotel. The staff from street entrance to front desk to concierge as well as the restaurant and lobby lounge were all excellent without exception. When you are paying a good price for a hotel then you should get great service and we certainly did. The front desk and concierge staff were of great help in our navigation of the latest COVID restrictions and rules. The rooms were spacious, quiet, and the cleaning/turndown staff had a knack for getting everything right and on time even though we never seemed to see them. Our entire stay was stress free from airport pickup to transfer to the train station for our next leg to Berlin. We will definitely stay here again whenever we return to Munich.…
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Date of stay: November 2021Trip type: Traveled
Room Tip: Currently, Munich is requiring proof of vaccination to stay at any hotel. Daily testing is...
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1 Helpful vote
Helpful
Response from MO MUC, General Manager at Mandarin Oriental, Munich
Responded Dec 13, 2021
Dear Traveler57829825667, Thank you very much for taking the time, and for sharing your thoughts about Mandarin Oriental, Munich. Your compliments have been very well received by all of our departments, and we fully appreciate your kind words. We are delighted that you enjoyed your stay and our service. We look forward to welcoming you back in the nearest future and offer you a memorable stay once more. Warmest regards, Your Mandarin Oriental, Munich Team
Read more
PRICE RANGE
$761 - $1,044 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental munich hotel munich, mandarin oriental hotel munich, mandarin munich, munich mandarin oriental
LOCATION
GermanyBavariaUpper BavariaMunich
NUMBER OF ROOMS
73
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental, Munich
Which popular attractions are close to Mandarin Oriental, Munich?
Nearby attractions include Marienplatz (0.2 miles), New Town Hall (Neus Rathaus) (0.2 miles), and Residenz (0.3 miles).
What are some of the property amenities at Mandarin Oriental, Munich?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, Munich?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Munich?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mandarin Oriental, Munich?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Munich?
Conveniently located restaurants include La Tavernetta, Little London Bar & Grill, and DinnerHopping.
Are there opportunities to exercise at Mandarin Oriental, Munich?
Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay.
Does Mandarin Oriental, Munich have airport transportation?
Yes, Mandarin Oriental, Munich offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Munich located near the city center?
Yes, it is 0.2 miles away from the center of Munich.
Are any cleaning services offered at Mandarin Oriental, Munich?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mandarin Oriental, Munich?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.