I had a reservation for three days all paid up prior through Hotels.com and texted twice, sent an email to given number and address advising our arrival time. Did not receive any reply by either mode. On a cold, rainy and snowy evening on 12th January, we arrived by taxi by…
Having read all of the reviews before arriving we were very nervous about not being able to get into our room. Prior to our day of arrival we tried to contact the apartments via text message, phone call and email all to no avail. Bearing this in mind we changed our train time…
I booked this appartment for one week. Reception was supposed to be occupied during 10am and 1pm and as my flight was delayed, I asked a friend living in Munich to collect the key. I had already read the trip advisor Reviews about the Reception Problem. My friend went to the…
I am still wondering with that accomodation. We have booked room with a kitchen for 2 adults/2 nights. When we arrived, there was nobody in reception. We were waiting in the hall about 1 hour, even it was impossible to catch somebody, when we called them. There was only prepared…
Booked for 3 days. The reception is only opened just from 10am to 1pm. I arrived on first day at 8pm, so the door was closed - my mistake, I never thought an apartment hotel would be opened only for 4 hours. For business trip, it's quite unpractical. Next day I show up at…