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The Westin Grand Munchen

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1,324 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Vonore, Tennessee
Level Contributor
167 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were booked here by Viking River Cruises as part of our pre-tour. We really liked the hotel. It was safe, clean and they took care of my feather allergy extremely well. Most of the staff speak English fluently, and are very helpful. They have an international clientele, including many visitors from the Middle East. The pool was wonderful although... More 

Helpful?
Thank Jan L
Level Contributor
268 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We were a big crowd and stayed for 3 nights. The hotel staff and the concierge was very helpful. I only had breakfast but it was good. You can walk to the English gardens in 20-30 minutes. The rooms were spacious and the bathrooms quite good. The housekeeping was also very attentive.

Helpful?
Thank Ozlem S
Athens, Greece
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in a Bavarian style room in one of the highest floors, with nice views of Munich and the surrounding mountains, but with a little noise during the day from the roads underneath. This was our fourth visit to the hotel, but we did not remember the traffic noise! The room, although looking old fashioned, was well maintained and... More 

Helpful?
Thank Sofi142014
Epe
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Large hotel which does not look very appealing on arrival. Inside the hotel is however very nice and has large and spacious rooms. Check in was a bit chaotic but reception staff was very helpful in finding my SP number. As my room was not ready I left my bag at the congierge desk. When I however checked in to... More 

Helpful?
Thank Reduzum
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Reduzum Thank you for sharing your feedback on TripAdvisor. I do apologize for the service you have experienced regarding our luggage service. We are happy to hear that you have enjoyed our Heavenly Bed. I truly hope we have the chance to welcome you back again soon. Refreshing regards, Paul Peters General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This is my first time experienced the best staff briefing to my team. Leili did the briefing with her full knowledge and provived full information. she smile and willing to help us. Within lessthan 5 minutes of her briefing made me feels welcome to the hotel and I know all about the facilities of the hotel. The manager Paula was... More 

Helpful?
Thank Job P
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Job P thank you for your comment according to the Westin Grand Munich. Furthermore we are glad to hear that you enjoyed your stay and that you was highly pleased with our Front Office associates. Thanks a lot for your compliments and we hope to see you back soon. Refreshing regards, Paul Peters Complex General Manager More 

Frankfurt, Germany
Level Contributor
216 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I personally find people in Bavaria and especially Munich very often pretty arrogant. This is in particularly true for this hotel and their staff that are over confident and can sometimes be pretty rude as they believe they serve the first and best hotel in Munich. Well that was once the case and the shine of glory is still around,... More 

Helpful?
Thank Fabian K
Fairfax, Virginia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I was in town for business. This is the first time I have been to this Westin and a first time in a "Grand" Westin. Maybe the "Grand" is for bigger? It's definitely the biggest Westin I have stayed at. I don't know. In any of my hotel stays, the check in experience is one of the most important things... More 

Helpful?
1 Thank Lamont R
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Lamont R, Thank you very much for taking time to post your review on TripAdvisor. Our Reception Manager Paula was very happy to receive your compliments. We are delighted that you had a very good night sleep in our Heavenly Bed, which is especially produced for Westin Hotels. As your comment says correctly: We are not located in the... More 

KSA
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

well i've been in both hotels, this one the receptions are more welcoming maybe becuase i became a patanum !! at least they should be much more welcoming than other SPG hotels such luxurey collecting in prague and the wisten in berlin. any way, this hotel had the best breakfast area compering to all SPG hotels which i've visited durring... More 

Helpful?
Thank Badr A
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Badr A, thank you very much for your comment regarding your stay at the Westin Grand München and your compliments about our breakfast. It would be a pleasure for us to welcome you back to the Westin Grand Munich. Refreshing regards, Paul Peters General Manager More 

Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The service is a bit like a commercial 5 star, many cabin crews stay in the same hotel, so this type of hotel has a contract with airline company and they take care of corporate guest more than individual. The only good thing they have is the gym facility but still service is weak again. Even if you complain the... More 

Helpful?
Thank kabudhabi
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear kabudhabi, Thank you very much for sharing your feedback regarding your recent stay with us. I do apologize that you was not fully satisfied with your stay. We are always looking to improve our guest experience, and I would like to hear more about your visit so I can follow-up with my team. Please be so kind and contact... More 

Dubai, United Arab Emirates
Level Contributor
65 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Don't be fooled by the high overall rating this hotel has received... This (very large - 627 rooms, pretty impersonal) hotel is not in the best part of town if you're in Munich (at least if you want to go out) to say the least - it's over the river by a busy road junction and a bit out of... More 

Helpful?
1 Thank JonnyBBad
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting

Additional Information about The Westin Grand Munchen

Address: Arabellastr. 6, 81925, Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $131 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Munchen 5*
Number of rooms: 627
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Also Known As:
The Westin Grand Munchen Hotel Munich
Westin Hotel Munich
Westin Grand Muenchen Arabellapark
Sheraton Munich
Munich Sheraton
Hotel Style:
#10 Spa Hotel in Munich
#27 Family Hotel in Munich
#35 Business Hotel in Munich
#35 Luxury Hotel in Munich
#58 Romantic Hotel in Munich
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