Citadines Arnulfpark Munich
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About
#6 of 146 Specialty lodging in Munich
Location
4.2
Cleanliness
4.3
Service
4.2
Value
4.1
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Paid public parking on-site
Parking garage
Wifi
Breakfast buffet
Vending machine
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Safe
Telephone
Kitchenette
Flatscreen TV
Bath / shower
Soundproof rooms
Clothes rack
Iron
Private bathrooms
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Russian, Spanish, Chinese and 2 more
Location
73Somewhat walkable
Grade: 73 out of 100
211Restaurantswithin 0.75 miles
28Attractionswithin 0.75 miles
Arnulfstr. 51, 80636 Munich, Bavaria Germany
Name/address in local language
Getting there
MaillingerstraßeMunich U-Bahn8 min
StiglmaierplatzMunich U-Bahn15 min
Rental CarsSee rental cars from $47/day
917Reviews23Q+A93Room tips
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+1
Very nice hotel close to the bus and main train station. The tram also stops right at the front of the hotel. Very friendly front desk staff - free coffee and tea all day at the reception. Had a room on the 5th floor facing the road but it was not noisy at all. The room was very clean and came with a small kitchen. Breakfast was simple but had a good variety. Overall a very comfortable stay and great value for money.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
For a cheap place to stay this was decent. It wasn't the most lavish of places but for what we paid and I expected, this was perfect. The tram stop was close by so it was easy to get about albeit being outside of the city center. The pillows were lumpy and uncomfortable plus we had an issue with the shower. After calling down to staff, no one ever came up to fix the shower so we had to fix it ourselves eventually. Other than that the staff were very nice.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wiedemann, Inhaber at Citadines Arnulfpark Munich
Responded Mar 13, 2023
I would like to take this opportunity to thank you for choosing Citadines Arnulfpark for your stay in Munich. At the same time, thank you for taking the time to provide us with your valuable feedback. I am delighted to learn that your overall experience was satisfied during your stay with us and that you felt welcomed. Once again, thank you for your valued patronage. From all of us at Citadines Arnulfpark, we look forward to welcoming you again in Munich. Yours sincerely, Martin Wald Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is situated close to public transport and about a 20 min walk to Munich Hauptbahnhof. The room was a good size, and separate bathroom and toilet was good. Only thing that wasn’t good was the pillows. Not sure what they were but they weren’t pillows. They had no support, form or shape.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wiedemann, Owner at Citadines Arnulfpark Munich
Responded Nov 25, 2022
Dear Guest, It was a great pleasure having you stay at Citadines Arnulfpark Munich. Thank you for sharing your feedback about your stay experience. Please be informed that we have ordered pillows and will soon replace them completely to provide a better quality and comfort for our customer. Best regards, Christian Wiedemann / Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have never spent the time to do a review but I have to. I had a horrible stay and when speaking to booking nothing was done and no refund. A room was booked for 4 people and there was one bed. When asked about sleeping arrangements for other 2 people was handed a bag of bedding and told to pull out couch. Outlets didn’t work. No hot water. Spider webs behind mirror, dead bug on ceiling and bug in bath. Will never stay here again.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Christian Wiedemann, Inhaber at Citadines Arnulfpark Munich
Responded Nov 29, 2022
We read with much concern about the unpleasant experience you encountered during your previous stay with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. I noticed that we failed to meet your expectations in certain aspects of your recent stay with us, and that we could not make your stay more comfortable. We always encourage our residents to bring their concerns to the Duty Manager at the time when the issue arises. The purpose is to ensure that your concerns are addressed promptly with the objective of making your stay with us a pleasant one. In this instance, the management of the property was unaware of the incident and is very sorry to learn that you were left with an unpleasant experience. Regarding you comment on the sleeping arrangements, from our records, your reservation made through a third party website was for an apartment, in our 1-bedroom apartments the bedding configuration is a double bed in the main bedroom and a sofa bed in the lounge area. We hope that you would reconsider staying with us again, giving us another opportunity to serve you better. I would be grateful if you would contact me in advance on that occasion so I can make the necessary arrangements personally. Yours sincerely, Martin WALD | Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a studio apartment, the smallest type. The bed was comfortable, the table was large enough for two people to use as a desk, and the bathroom was spacious and safe. Ledges on the wall near the table gave us plenty of places to put small things without covering the table with them. The pillows were not what we are used to, but we worked out how to shape them so we could sleep on them. There were extras in the cupboard. The kitchenette had a microwave, a fridge, two hotplates and a dishwasher. Our only problem was that some of the kitchen utensils were missing (e.g. things to use with the frying pan) and Housekeeping apparently forgot to bring them after we gave a list to Reception. (A full equipment list is provided in the room.) We didn't pursue this matter; we bought a cheap wooden spoon and made do with that. We ate almost all our breakfasts and dinners in the room. There is a large Edeka supermarket near the Donnersbergerbruecke S-Bahn Station, and a smaller Netto closer by. (You need to look up where these are, as they are not on the main road.) It's also easy to shop near the Haupbahnhof and take the tram back to the hotel. The tram stop is right out the front of the building. The Donnersbergerbruecke S-Bahn station is now easier to reach, as a new access bridge has been built at the bottom of the side street (Helmholzstrasse) in the Arnulfpark. This area has been redeveloped in recent times, so what you see on aerial photos may be out of date. The basement laundry is well equipped and the machines have their own automatic liquid detergent supplies. You pay via a webpage, app or at Reception. The dryer left our clothes a bit damp, but we may not have chosen the best setting. As this is an apartment hotel, Housekeeping service the room once a week. Our room faced the main road. We are not bothered by traffic or tram noises. We didn't use the air conditioning, so can't comment on it. The room was warm at night but not too warm. We pulled the doona (duvet) out of the cover and slept with just the cover as a top sheet. We would recommend this hotel to other travellers.…
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wiedemann, Owner at Citadines Arnulfpark Munich
Responded Sep 19, 2022
Dear Guest, First and foremost thank you for taking the time to share your feedback with us on Tripadvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Citadines Arnulfpark Munich, we look forward to welcoming you again at any one of our serviced residences. Best regards, Christian Wiedemann / Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Citadines Munich-hotel with my husband for three nights at august. Here are the pros and cons for our stay at the hotel. Unfortunately our experience was more of disappointment, so there is not a lot of pros to be written. Pros: -our hotel room was clean expect kitchen dishes which were dirty. Cons: -when we arrived at the hotel, hotel staff says that there is no room in the parking garage even we had told to the hotel when we had made the reservation that we are arriving with the rental car, so we would appreciate parking space opportunity. Regarding the whole parking space problem in the garage, hotel staff did not try to seek for finding the solution by proactive manner (hotel staff seem to had some sort of attitude problem with us). When we got parking space for next days, we saw that in the parking garage there were at least couple of cars parked in a wrong places (not in the marked parking spaces). So it seems that hotel staff have give some of the hotel customers change to parked their cars even when there was no free parking spaces. Hotel staff did not active our hotel room keys so that we could access to the parking garage at the check in when we discuss the whole parking space dilemma, so then we had to go and ask hotel staff to active keys, so that we can use the parking garage (sound like a minor problem, but this whole thing took bunch of time per key because the hotel reception were often very busy). -breakfast at the hotel were very limited, example only fruit which you could get was an apple and also no scrambled eggs or anything like that, just a few boiled eggs and some sausages. Also the whole system where you need to write down your hotel room number and number of quests and quest name is so old fashioned. I think it would be also great if hotel staff which are working in the breakfast area could at least speak a few words of English (the employee which told us to fill the breakfast form did not speak English at all and we know that this is pretty common problem in a different areas when travelling in Germany because we have travel to Germany couple of times before). -the hotel room bed pillows are so bad, they were pretty flat and only one pillow per person. -kitchen is outdated and not in best shape. Our opinion is that the pictures which are on the hotel website did not show the true condition of the kitchen. Also kitchen microwave did not work well because when we try to use it in our last night at Munich the microwave heat resistance glowed full red so we immediately stop using it. -Overall the whole experience with this hotel were bad especially when the hotel room prices is above the average prices which you normally paid. Hotel staff excluding one nice female person which were always very nice to us, were below any standard which me and my husband are use to have when travelling and using different kind of hotels.…
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wiedemann, Owner at Citadines Arnulfpark Munich
Responded Sep 19, 2022
Dear Emilialiro, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that he receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilised to improve our service and communication. Once again, please accept our apologies. Best regards, Christian Wiedemann / Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fine hotel located optimal for my trip. Staff was friendly and attentive. The room was fine en size and clean. There was however a smell both in the hallways and the room that gave me a headache. Assuming it was from cleanings but was rather heavy. The breakfast was basic but fine
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wiedemann, Owner at Citadines Arnulfpark Munich
Responded Aug 19, 2022
Dear Wiii, Thank you for taking to provide us with your feedback. We are happy to hear that you had a great stay. Regarding the smell, we will investigate what the issue was and will fix it as soon as possible. We hope to welcome you soon again. Kind regards, Christian Wiedemann Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spacious apartment for a great price. Modern, clean, cozy. Not far from the city centre. It is even a walkable distance. Parking available at the hotel. There is always someone at the reception so there is a lack of privacy but apart from that my stay was great.
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Date of stay: December 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wiedemann, Owner at Citadines Arnulfpark Munich
Responded Dec 28, 2020
Dear Vanelic, Thank you for taking the time to provide us with your great feedback on tripadvisor. Nice to hear that you were pleased with your stay at our hotel. We hope to welcome you soon again. Kind regards, Christian Wiedemann Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel looked better in pictures – pillows were crap balls of fluff I would not stay here again for this reason as you need to get your sleep - asked 3 times for better pillows but they were all the same - and I'm talking very bad - to have a nice modern looking hotel you need decent pillows for the guests – safe not working – remote not working – free coffee machine was good – reviews said everything was wonderful but staff were not that friendly - we asked for train/tram tickets and were told to buy them at the station but online here and in the hotel I thought other people got them from reception but asked twice and was told no – only 1 soap – no toiletries – didn’t come and clean the room - at check in didn't explain this and didn't explain we had to take our rubbish out – subway down the road – tram outside was good 3 stops to main train station was the only benefit and rooms were good size…
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Date of stay: December 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from WiedemannChristian, Manager at Citadines Arnulfpark Munich
Responded Jan 14, 2020
Dear Butterflygirl2014, Thank you for sharing your feedback about your stay experience at our property. I would like to apologize for the inconvenience during your stay. Please be assured that we are always seeking to satisfy the expectations of our guests. I have forwarded your feedback also to our front office team to ensure that our staff take more focus to the guest expectations. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours Sincerely, Maria Bosca, Back Office Assistant.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was in a great location and perfect for our family. There is a tram station directly in front of the hotel, and the main train station and Marionplatz are both less than a kilometre away. We particularly enjoyed the Augustiner Beerhause that was nearby. Breakfast was wonderful and had many items to choose from. I would not hesitate to stay here again.
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Date of stay: December 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from WiedemannChristian, Manager at Citadines Arnulfpark Munich
Responded Jan 14, 2020
Dear Melissa C, Thank you for staying with us and taking the time to share this positive feedback. We were delighted to learn that you enjoyed your stay with us.We look forward to welcoming you again soon. Best Regards, Maria Bosca Back Office Assistant.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$106 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadines munich arnulfpark hotel munich
LOCATION
GermanyBavariaUpper BavariaMunich
NUMBER OF ROOMS
146
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Claim Your ListingCITADINES ARNULFPARK MUNICH $101 ($̶1̶0̶9̶) - Updated 2023 Prices & Condominium Reviews - Germany
Frequently Asked Questions about Citadines Arnulfpark Munich
Which popular attractions are close to Citadines Arnulfpark Munich?
Nearby attractions include hunt4hint (0.4 miles), Augustinerkeller (0.5 miles), and Munich Central Station (0.4 miles).
What are some of the property amenities at Citadines Arnulfpark Munich?
Some of the more popular amenities offered include free wifi, a fitness center, and breakfast buffet.
Which room amenities are available at Citadines Arnulfpark Munich?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Citadines Arnulfpark Munich?
Guests can enjoy breakfast during their stay.
Is parking available at Citadines Arnulfpark Munich?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Citadines Arnulfpark Munich?
Conveniently located restaurants include Broeding, Servus Heidi, and ALLA GRANDE I PIZZA & GRILL - Rosso Mille Miglia.
Are there opportunities to exercise at Citadines Arnulfpark Munich?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Citadines Arnulfpark Munich?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Citadines Arnulfpark Munich?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Citadines Arnulfpark Munich offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Citadines Arnulfpark Munich?
The staff speaks multiple languages, including English, Spanish, German, Italian, Russian, and Chinese.