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NH Erlangen

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NH Erlangen
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343 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Schwabisch Hall, Germany
Reviewed June 29, 2016

The Novotel (just around the corner) is more modern and smarter than the NH hotel, even though it has only three stars and is cheaper. I was only in the NH hotel for a few minutes, but it definitely seemed a bit run down: there were old marks on the bedroom walls, and a musty smell from the carpet. The...

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Helpful?
Thank Rob F
NH_Manager, Manager at NH Erlangen, responded to this review

Dear Rob F, thank you very much for bringing the raised points to our attention. We apologize for any inconveniences caused. During the upcoming renovation we will maintain several points and remarks guests have sent us in the past - to be finalized in autumn this year. We would appreciate if we can proof in a 2nd chance that there...

Atlanta, Georgia
Reviewed June 29, 2016

Your hotel was chosen because it advertising that you have air conditioning. The hotel did not have air conditioning for the entire two weeks I was there. In fact it is strange that you had air in the lobby and in the work out room but no where else.

Review collected in partnership with NH Hotels
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Thank jenniferpK7482PM
NH_Manager, Manager at NH Erlangen, responded to this review

Dear jenniferpK7482PM, thank you very much for posting your comment. Unfortunately it took longer than expected to repair the broken unit- we apologize for your inconvenience. Kind regards, Yours NH Erlangen Team

manila
Reviewed June 23, 2016

the utensils and snack inside the room were so much dusty. bathroom stocks were not replenished everyday. airconditioning was really poor, had to sleep with open windows. location was the only saving grace.

Review collected in partnership with NH Hotels
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Helpful?
Thank jaysonbernard
NH_Manager, Manager at NH Erlangen, responded to this review

Dear jaysonbernard, thank you very much for your comment and bringing the raised point to our attention. Your feedback was distributed among the responsible departments and the necessary actions have been carried out. We wish you all the best. Kind regards, Yours NH Erlangen Team

Reviewed June 19, 2016 via mobile

Stayed here a couple of weeks ago. It was pretty hot and there is no AC in the rooms. Breakfast was good. Typical European style. Staff was friendly and helpful. I used the workout room as well. It had 2 stair machines and a treadmill. Overall ok as long as it's not too hot.

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Helpful?
Thank jonathanbQ4563SC
NH_Manager, Manager at NH Erlangen, responded to this review

Dear jonathanbQ4563SC, thank you for rewarding our hotel and service and your detailed comment. The AC will be fixed as soon as the ordered technique is in place. Kind regards, Yours NH Erlangen Team

Novo Hamburgo, RS
Reviewed June 17, 2016

This hotel is very well located in downtown Erlangen. It´s clean and rooms are spacious. Bed and shower are very good, but TV is not in the same level of the other facilities. On tv there are not too many channells availables and it is small size tv. It is not fitted with the hotel. Breakfast is very good and...

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Helpful?
Thank Luis M
NH_Manager, Manager at NH Erlangen, responded to this review

Dear Luis M, thank you very much for rewarding our hotel and posting your comment on this platform, which is very much appreciated. The TV's and choice of channels will be upgraded during the planned renovation. We will be happy to welcoming you again when Erlangen is again on your travel list. We wish you all the best - kind...

Reviewed June 16, 2016

Stayed for a business trip in the NH Erlangen. Most impressing was the warm and super service driven staff. It started already at the front desk, but the restaurant and bar are as good. The rooms are good and clean, but nothing special. Breakfast buffet and restaurant are good.

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Thank Peete722
NH_Manager, Manager at NH Erlangen, responded to this review

Dear Peete722, thanks a lot for rewarding our hotel and posting your comment. We appreciate it very much. When your travelplans take you again to Erlangen we would be pleased to welcoming you again at the NH Erlangen. Kind regards, Yours NH Erlangen Team.

Cairo, Egypt
Reviewed June 5, 2016

The hotel looks very good. Employees are so kind and helpful. The location is close to many famous shops which make it suitable for shopping trip, also it is suitable for business trip as it is in quite area.

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1Thank mohamedsoliman2016
NH_Manager, Manager at NH Erlangen, responded to this review

Dear mohamedsoliman2016, thank you very much for posting your comment on this platform. We appreciate it very much. Indeed, our central location close to the pedestrian zone invites to a walk along the shops and shoppingcenter "Erlangen Arkaden" as well as many offices are within a short distance. We look forward to welcoming yo again - kind regards, Yours NH...

Beijing
Reviewed June 2, 2016

in general it's very good. I was transferred by Novotal due to their mis-reservation and five guests are overbooked. I am appreciated very much that NH could provide me one room during peak time of beer festival!

Review collected in partnership with NH Hotels
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Thank 41haibingz
NH_Manager, Manager at NH Erlangen, responded to this review

Dear 41haibingz, thank you for rewarding our hotel. We are glad that you enjoyed the beer festival "Erlanger Bergkirchweih" and wish you all the best. Kind regards, Yours NH Erlangen Team

Reviewed May 23, 2016 via mobile

We requested an early check in and we were fortunate to have been assisted in the most professional manner. The staff can also speak English which is a definite plus. Rooms nice and clean. Breakfast was sublime. If I had to stay in Erlangen again, I would definitely opt for this establishment.

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Thank LBSterling
NH_Manager, Manager at NH Erlangen, responded to this review

Dear LBSterling, we appreciate your quote and thank you very much for posting a comment on this platform. The breakfast buffet offers dishes for nearly every taste from a variety of milk and muesli products, freshly sliced fruites up to warm dishes and a selection of bread, bread rolls and bakery, even with an glutenfree choice. Thank you again -...

Grafenwoehr
Reviewed May 22, 2016

Clean, good location, fair price. NOT amazing front desk staff...I was checking out early on a weekend, only guest in lobby...front desk woman was blatantly smug and rude to me, a paying guest as I checked out. The thin gal the night before was delightful when helping me with a TV that didn't work...so staff is hit and miss.

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Helpful?
Thank Laura J
NH_Manager, Manager at NH Erlangen, responded to this review

Dear Laura J, thank you very much for evaluationg our quality and service. You enable us to improve weak details. We were able to identify the candidate and included the raised points in a service workshop. Thank you again and kidn regards, Yours NH Erlangen Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in central Erlangen, the NH Erlangen hotel is right by the city's lively pedestrian zone, within short walking distance of many attractions, including the Conference Center, university, theater, boutiques and a shopping center. ... more   less 

Additional Information about NH Erlangen

Address: Beethovenstr. 3 | 91052 Erlangen, 91052 Erlangen, Bavaria, Germany
Location: Germany > Bavaria > Franconia > Middle Franconia > Erlangen
Price Range: $76 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Erlangen 4*
Number of rooms: 138
Reservation Options:
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Hotel Style:
#2 Green Hotel in Erlangen
#2 Luxury Hotel in Erlangen
#3 Business Hotel in Erlangen
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Questions & Answers

Here's what travelers have asked, with answers from NH Erlangen staff and other travelers.
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Questions? Get answers from NH Erlangen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I think higher floor rooms will have some view”
 of 5 bubbles rahulthekapoor, Sep 30, 2016 | Read review
“Don't stay on the top floor during the summer - too hot.”
 of 5 bubbles robertbT971RQ, Sep 14, 2016 | Read review
“don't get the deluxe room with the couch..... try for the executive room.....”
 of 5 bubbles U5971ORdanielw, Jul 18, 2016 | Read review
“High floor rooms have a very nice city view.”
 of 5 bubbles luismA9809OY, Jun 17, 2016 | Read review
“shopping , business”
 of 5 bubbles mohamedsoliman2016, Jun 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question