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We had high hopes for this hotel, but were very disappointed. While the location is pretty good, parking is tight and the breakfast just okay. Given that we paid a premium, we didn't feel it was justified. We are accustomed to European standards and aren't...More
1 Thank GlobalTravelerJFK
Response from Hotel-Hilleprandt, Inhaber at Hotel HilleprandtResponded January 5, 2018
It is not true that you paid a premium, in fact you did not even choose a comfort room just a standard one. And as you have let me know through booking.com you expected that there will be a higher service in a hotel without...More
It's a decent location close to town. The breakfast is pretty good, though not as good as most German hotels. The quality of the hotel bedding and towels is lacking quite a bit. Just disappointing given the premium cost of the hotel.
The most disappointing...More
1 Thank calmdude
Response from Hotel-Hilleprandt, Inhaber at Hotel HilleprandtResponded December 26, 2017
Unfortunately I have to contradict you. It is not common for guests to drink their own drinks in the lobby of the hotel. And if you ask me for a restaurant, then of course I ask again. Not to annoy you just to be helpful...More
We stayed at the Hotel Hilleprandt in Garmisch for a week during the winter of 2017. We chose the Chalet Apartment and it was perfect. It was spacious yet cozy, it was comfortable yet modern, it was off the beaten path, yet minutes away from...More
We had a great room the breakfast was great. Close to everything we loved it.. The lady owner was very nice until we was checking out.. She got really upset saying we had not paid our bill.. I tried to show her on my phone...More
Response from Hotel-Hilleprandt, Inhaber at Hotel HilleprandtResponded December 17, 2017
It is definitly not true that you paid twice. There was just an authorization on your card as it is usually when you make reservation throuth Booking.com. I cancelled this authorization in front of your eyes (!) and also I gave you your receipt of...More
I can't say enough about this hotel! It was beautiful, accessible to everything, perfectly maintained & the owners were absolutely wonderful! Peaceful, charming & very Bavarian! The breakfast was incredible! Our room had a spectacular view of the Zugspitze. We were upgraded to a better...More