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Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Strasse 2, 82467 Garmisch-Partenkirchen, Bavaria, Germany
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1 room 1 adult
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Mercure Hotel Garmisch-Partenkirchen
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487 Reviews from our TripAdvisor Community

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Helsinki
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Mercure is located in Partenkirchen side of the town, close to the picturesque village streets. We took a taxi from railway station, costed 8e. The hotel is impersonal ja a bit worn out. The rooms need to be renovated. Sounds from other rooms and the corridor as well as lousy pillows disturbed our sleep (some drunken guy laughed in the... More 

Helpful?
Thank bluecatHelsinki
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear bluecarHelsinki, Thank you for taking the time to tell us about your experience at the Mercure Hotel Garmisch-Partenkirchen. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologise. At the moment we are in the planning phase to renovate our house. We would be pleased to welcome you as a... More 

Kiato, Greece
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 5, 2016

Is an average Mercure hotel,little old little tired but with staff to prevent some anomalies eg dirty pillows ! Staying for four nights (Christmas days) with nice weather who helped us to walk in around the hotel area at the village who had lot of options for dinner shopping or other activities.Our staying include breakfast (not super)but with enough selection... More 

Helpful?
Thank Giannis_Anna96
Bangkok, Thailand
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 4, 2016

The location is not easily accessible by foot from Train Station. Taxi is strongly recommended if travelling with luggage. Quite disappointed with the behavior of the front deck which was quite rude and unfriendly. However, just only that lady (quite middle-age). Others staffs are fine. One big positive thing is the location of the hotel is quite close to the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank NewbieGastronomist
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear NewbieGastronomist, Thank you very much for taking your time to describe your impressions during your stay. We want to apologize us for the inconvenience which you had during your stay. Be assured that we will discuss this matter with our front office staff. It is correct, that our hotel is pretty far to foot from the trainstation, so we... More 

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Wigan, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

This is a excellent Hotel,Very friendly Staff.I would recommend a stay any time of the year.The breakfast is top class,with different items.The rooms are up to a good standard. Easy to travel to most places.The old and new towns have plenty to do.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Stephen3434
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear Stephen3434, We very appreciate your comments regarding your stay at the Mercure Hotel Garmisch-Partenkirchen. It is always a pleasure to receive positive feedback. We will share your comments with our team. We would be pleased to have you as a guest again at our hotel. Kind regards from the bavarian alps Your Mercure Hotel Garmisch-Partenkirchen Team More 

Szczecin, Poland
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed December 27, 2015 via mobile

Needs an upgrade if it is a Mercury name. We stayed here fir christams eve and because we were with family but this hotel has no standard of a Mercury not even an Ibis hotel. It needs an renovation specialy the rooms. The TV in the room has no english chanels where it had cnn ect. reported to front desk... More 

Helpful?
Thank Mario L
Beaconsfield, United Kingdom
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 20, 2015 via mobile

A really solid hotel. Room with extra bedroom great for families and breakfast buffet was exceptional and will set you up for the day. Pool nice but a bit quiet and health spa-Esk rather than a pool (and crop cold). Nice touch with gluten free bread made (or at least cooked) for us each morning.

Helpful?
Thank Damian A
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear Damian, Thank you very much for taking your time to describe your impressions during your stay. We would be pleased to have you as a guest again at our Mercure Hotel Garmisch-Partenkirchen. Best regards from the bavarian alps More 

Boca Chica, Dominican Republic
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

First impressions do a lot. As a gold member, no welcome drink, no upgrade. Wasn't treatment as a special guest. Makes me wonder why I should remain a loyal Accor client if there are no benefits as promised. Front desk staff are not the friendliest and breakfast is expensive @ EUR 18 per person. All in all its an ok... More 

Helpful?
1 Thank cz75malki
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear cz75malki, Thank you very much for taking your time to describe your impressions during your stay. First of all, we woul like to say thank you that you have chosen the Mercure Hotel Garmisch-Partenkirchen for your stay. Furthermore we want to apologize us for the inconvenience which you had during your stay. The pricing of our breakfast buffet is... More 

Yokosuka
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 2, 2015

The hotel receptionists were formal but not rude (as some have mentioned before). The rooms were clean and tidy. The pool is frigid. No one was swimming because the water was just too cold. My grand kids were in it for about 15 minutes before they wanted to leave. But the location, price and breakfast are outstanding.

Review collected in partnership with Mercure Hotels

Helpful?
1 Thank Teacher1Yokosuka
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear Teacher1Yokosuka, Thank you very much for taking your time to describe your impressions during your stay. We are delighted, that your are satisfied with our rich breakfast buffet. Thank you very much for the information of the pool temperatur. We informed already our technical department. We would be pleased to have you as a guest again at our Mercure... More 

Bali, Indonesia
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 30, 2015

from outside it's look average. room is not the best but it's fine. The swiming pool though too small compared to the total of rooms quantity and need more the daybed by poolside. wellness centre provide as well. I love the restaurant, nice decorations and it provide bavarian food. some guest really give bad reviews as you can see, but... More 

Helpful?
2 Thank Yunaidi
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear Yunaidi, Thank you very much for taking your time to describe your impressions during your stay. At is our goal to satisfy every guest with quality of our products, friendliness and professional service of our staff. It is very important to us to give more service to our guests than they are expecting. Your opinion is very helpful to... More 

Indianapolis
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 30, 2015

We stayed for one night in this hotel. The location is great, the rooms are spacious and well kept. The house is a bit older and would do well with some new paint and carpet. Overall, very well maintained. Our room faced the Alps, so we had a view of the Zugspitze from our window. I am only giving it... More 

Review collected in partnership with Accorhotels.com

Helpful?
2 Thank IndyUnknown
H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear Indyunkown, Thank you very much for taking your time to describe your impressions during your stay. We want to apologize us for the inconvenience which you had during your stay. Be assured that we already discussed this matter with the restaurant staff. We are delighted, that you like the food and the breakfast selection. We would be pleased to... More 

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