IntercityHotel Ulm
Bahnhofplatz 1/1, 89073 Ulm, Baden-Württemberg Germany
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About
3.0
#35 of 41 hotels in UlmLocation
4.0
Rooms
3.2
Value
3.3
Cleanliness
3.8
Service
3.5
Sleep Quality
3.1
The IntercityHotel Ulm is located at the ICE main station and in the vicinity of the city centre. Here, everyone will find sights worth seeing according to his or her taste. The Ulm Minster with the highest church tower in the world is a striking sight. In the immediate vicinity the visitor will also find the town hall with the astronomical clock. The visitor can easily and comfortably reach the Friedrichsau, Ulm's largest leisure park with the zoo, and the exhibition grounds by bus and tram. The 135 sound-proofed rooms furnished in modern and functional design ensure that you start off the new day in best condition. The 3 air-conditioned conference rooms with daylight illumination and modern technology, catering for up to 40 participants will ensure the success of your event at the conference
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Property amenities
Free public parking nearby
Wifi
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Newspaper
Paid public parking nearby
Street parking
Free wifi in the business center
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
First aid kit
Umbrella
24-hour front desk
Laundry service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Safe
Telephone
Cable / satellite TV
Bath / shower
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, German
Location
Bahnhofplatz 1/1, 89073 Ulm, Baden-Württemberg Germany
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
77 Restaurants
within 0.3 miles
298Reviews0Q+A18Room tips
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Detailed Reviews
We stayed here twice while visiting family in Ulm. The first night we had a room overlooking the station platform. The room was too warm and the only means of cooling it was to open the window as there was no air-conditioning. This meant suffering the noise of arriving and departing trains as well as announcements which continued through the night. On our second stay of three nights we had a first floor room facing the street. There was a lot of construction work going on although we were not disturbed by this. We were however disturbed by the noise of groups of people who hung around the entrance to the station as well as traffic noise. Again the choice was to either suffer the overly warm room or be disturbed by street noise. Needless to say, we did not sleep well at all.
The cleaning staff either appeared very early before we were ready to go for breakfast or, as happened on the second morning of our stay, did not service the room at all. When we contacted reception to report this we were told the cleaning staff had all gone home.
Breakfast was adequate but the breakfast room was dark and dismal with rather unfriendly staff. On our last morning we were more or less asked to leave at 10 when breakfast officially finished.
We will never stay there again!
The cleaning staff either appeared very early before we were ready to go for breakfast or, as happened on the second morning of our stay, did not service the room at all. When we contacted reception to report this we were told the cleaning staff had all gone home.
Breakfast was adequate but the breakfast room was dark and dismal with rather unfriendly staff. On our last morning we were more or less asked to leave at 10 when breakfast officially finished.
We will never stay there again!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It’s an efficient business hotel right in the train station. I had to stay for a night and head back the next day. I could collect my luggage from hotel within 10 minutes and I could catch my next train. Breakfast is decent and staff are courteous.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan H, Manager at IntercityHotel Ulm
Responded Jan 13, 2020
Dear Sharath, thank you for the nice review and the compliments to our hotel and staff. I will forward this to our team! Best regards, Stefan Henseling General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
only one min from train station Ulm to hotel. There are so many restaurants and shops nearby. Suitable for business travelers. The room is tidy, but the desk is low. The chair doesn't fit for the desk. It is uncomfortable using the desk.
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Review collected in partnership with this hotel
Date of stay: July 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan H, Geschäftsführer at IntercityHotel Ulm
Responded Aug 9, 2021
Dear Patrcia, thanks for the nice review. I will check notice about the chair at the desk. Maybe we can change there something. Best regards, Stefan Henseling
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As with most (if not all) Intercity hotels, this one is perfectly placed on the Hbf. My only criticism of arrival was that the platform entrace was not open, so we had to walk around to the front!
On arrival, staff were superb, and the hotel open areas and the rooms were clean and felt COVID safe.
Room was quiet, and room facvilities to the usual standard.
All in all an excellent stay!
On arrival, staff were superb, and the hotel open areas and the rooms were clean and felt COVID safe.
Room was quiet, and room facvilities to the usual standard.
All in all an excellent stay!
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan H, Geschäftsführer at IntercityHotel Ulm
Responded Sep 30, 2021
Dear Fred, thank you for the great review! Nice to see that you enjoyed you stay and felt safe here. There is a bell at the entrance from the platform. Maybe we need to sign out this better, thank you for this helpfull feedback! Best regards, Stefan Henseling
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very noisy hotel, the street noise with teenagers yelling and cars roaring up and down screaching showing off was very bad. The weather was quite warm and with no air conditioning in the hotel & no bar fridge in our room it made for a very unpleasant stay, We were positioned right above the main entrance of the hotel on the first floor, and it was necessary for us to open the window in the afternoon to get some relief from the stuffy room being closed all day, as I said with no air conditioning! we had four days there and I must say it was the worst experience I have ever had in a hotel.
The manager didn't want to know about it, he just shrugged his shoulders, anything from the mini bar (what mini bar) there was just a hole in the wall just pay your 388 euros for your room. Thankyou, they don't care. I think we should have been given a reduction in our room price for not being able to keep our drinks cold! it was very overpriced for the the comfort we were expecting but didn't receive.
The manager didn't want to know about it, he just shrugged his shoulders, anything from the mini bar (what mini bar) there was just a hole in the wall just pay your 388 euros for your room. Thankyou, they don't care. I think we should have been given a reduction in our room price for not being able to keep our drinks cold! it was very overpriced for the the comfort we were expecting but didn't receive.
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Date of stay: September 2005
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room with a view on the train station. Last train was around 12.30am, first train around 5.30am. Train noise made it impossible for me to sleep more than 5 hours. I called the reception to ask for a different room, but none was available. No earplugs offered.
Free wifi was slow, so upgraded to a faster option for Euro 8 per day.
Free wifi was slow, so upgraded to a faster option for Euro 8 per day.
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Date of stay: March 2015Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: Avoid rooms with view on the station
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really must avoid this hotel during summer. It was 35C, the hotel has no air-condition, the room was like sauna. I asked for a fan but the hotel ran out of fan. I did not sleep the whole night, it is just too warm. With the window opened, the heat is still unbearable, note sunset is around 9:30 pm. If your room is facing the train track, it will be noisy from the trains. If your room is facing the Taxi Stand, it will be noisy from the people below talking very loud. Seriously avoid it during summer.
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Date of stay: July 2015Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel clearly divides opinion. We too stayed one night as part of a Treyn holiday. On entering one (the only) disgruntled member of our party was heard to mutter "Back to civilisation at last". This is a bleak, cheerless hotel with ridiculously wide corridors which could have increased the size of the rooms - in our case almost doubled it. The room was difficult to get into with large cases and the single beds were far too low for anyone with knee or back problems to easily get into or up from. One reviewer mentions the convenience but had a quiet room. Our room was directly over one of the lines and we could have abseiled onto Platform 1. There was no noticeable sound proofing. No point in going to bed before 11, and the first heavy train went through about 4, with station announcements following from about 5.30. Very few of our party got very much sleep The evening meal as just about adequate, but you had to like red cabbage. I do, but even then could not manage all of it. A disappointing end to the overall trip and we have told Treyn that we will not be interested in another trip which uses this hotel. Why could we not have gone on to Mannheim InterCity which we had used on the way out - very much better, see review.
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Date of stay: September 2013Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a world traveler, this was my worst hotel experience to date. The staff would not honor their website rates so we paid more. Upon entering our room, we discovered it had no AC. The front desk receptionist ensured me the train stops operating at 10pm and resumes operation at 7am. We could leave the window open to cool the room. The train operated all night. With the noise and the heat, we could not sleep. When I addressed this to the receptionist in the morning, I was informed this was the first time the trains operated overnight. One lie after another. Find another hotel in Ulm as the staff are dishonest people with no ethical standards.
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Date of stay: August 2012Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really bad experience. I travelled for bussines. The hotel doesnt have AIR CON.
I dont understand how a Hotel in 2018 could not offer in their room AIR CON.
The area in front off the hotel is under costruction.
Next to train station, 5 minutes walking form centre.
I dont understand how a Hotel in 2018 could not offer in their room AIR CON.
The area in front off the hotel is under costruction.
Next to train station, 5 minutes walking form centre.
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Date of stay: July 2018Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"Really, its 2019, USB charging ports on electrical outlets are just absolutely mandatory."Read full review
"Street view would better because my room was on railway side and Trains make you angry sometimes"Read full review
"it is not necessary to get breakfast. there are lots of good restaurants around here."Read full review
PRICE RANGE
$159 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercityhotel hotel ulm
LOCATION
GermanyBaden-WürttembergUlm
NUMBER OF ROOMS
135
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about IntercityHotel Ulm
Which popular attractions are close to IntercityHotel Ulm?
Nearby attractions include TeamEscape Ulm (0.2 miles), Rosebottel (0.3 miles), and Murphy's Law Ulm (0.2 miles).
What are some of the property amenities at IntercityHotel Ulm?
Some of the more popular amenities offered include a lounge, breakfast buffet, and a business center.
Which room amenities are available at IntercityHotel Ulm?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at IntercityHotel Ulm?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at IntercityHotel Ulm?
Yes, free public parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to IntercityHotel Ulm?
Conveniently located restaurants include Wirtshaus zur Brezel, Seven Fish, and Myha.
Is IntercityHotel Ulm located near the city center?
Yes, it is 0.3 miles away from the center of Ulm.
Are pets allowed at IntercityHotel Ulm?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does IntercityHotel Ulm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at IntercityHotel Ulm?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to IntercityHotel Ulm?
Many travelers enjoy visiting The Leaning House (0.4 miles), Ulmer Stadtmauer (0.5 miles), and Klosterhof Söflingen (1.4 miles).