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BEST WESTERN PLUS Atrium Hotel

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130 Reviews from our TripAdvisor Community

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Showing 28: English reviews
York, United Kingdom
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

OseGreat hotel just finishing Renovation project.Work is to great standard. Restaurant has just opened this week and is fantastic . Staff are brilliant so nice and kind will book again. Room's are well presented not much else around. Not needed Ulm centre 5 km away tram close and bus root also.

Helpful?
Thank nick w
Oliver S, Front Office Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Nick, thank you for writing such a nice review. We are really happy that you like our new restaurant and that you had a good time in Ulm. We would be happy welcoming you once again at Best Western PLus Atrium Hotel Ulm. Best regards, Jonathan Funk Front Office Manager More 

Graz
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent two nights in this hotel. Our first impression was good but then several disappointing issues appeared, one after the other: 1) Car can be left in the hotel parkplace only by paying 8€ per night. It is absurd when I already payed 120€ per night for a conventional double room. I needed to move the car in a... More 

Helpful?
Thank Massimiliano_Germany
Oliver S, Front Office at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Massimiliano, thank you for your review. I will try to answer all your points. 1) As mentioned in the description of the hotel, we don't have free hotel parking, but next to the hotel, not 20m away, is a free of charge public parking. 2) We apologies for the wrong information! 3) As mentioned in your confirmation, our homepage... More 

Rotterdam, The Netherlands
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The hotel and rooms look good on the website, however the area is a dump, the so called view over the city only exists if you look to the extreme right out of your window if you are on the lower floors, there is no airco or any cover against the sun. Our room was very very hot and no... More 

Helpful?
Thank JanvDriel

Travelers are raving about these Ulm hotels

Ljubljana, Slovenia
2 reviews
3 of 5 stars Reviewed August 18, 2016

Very poor breakfest ( not for 4 stars ). Close to the road, so it is noisy at night. No air cinditioner .The stuff is not helpfull . It is far from the city center. I don t recomend it. There are many better hotels in Ulm for the same price and closer to the city center.

Helpful?
Thank 277mia
Oliver S, Front Office Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear 277mia, thank you for writing this review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will... More 

Nijmegen, The Netherlands
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 18, 2016

Nice hotel, located a short drive from the town; rooms immaculate, nice breakfast, but weak wifi signal in dining room, but very fast in bedrooms. Only stayed one night on the way home from Lake Garda

Review collected in partnership with Best Western

Helpful?
Thank Graham T
Oliver S, Public Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Graham T, thank you very much for your friendly feedback. Great, that you enjoyed your stay in our hotel. We are looking forward to welcome you again. BEST regards, Stefan Ramsperger Reception More 

Littlehampton, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 5, 2016

Overall we had a really good stay at this hotel. Very comfortable and relaxing and with a really nice atmosphere. We ate in the small bar area which was much nicer than we had been led to believe in previous reviews. It was quite expensive but the food was very good and there was plenty of it. The breakfast was... More 

Helpful?
Thank Clare S
Oliver S, Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Clare, thank you very much for taking your time to write this review regarding your recent stay at our hotel. We are happy to hear, that you enjoyed the dinner at our hotelbar and that you were pleased with our staff. We sincerly apologize for the quality of our cots. Unfortunately we spotted this drawback too late. As stated,... More 

roma, Italy
1 review
4 of 5 stars Reviewed October 29, 2015

I was there for a business trip in BW Ulm for two days. Overall a good experience. The hotel is a bit far away from the city center and you need the car to move. The parking is quite expensive related to the place.

Review collected in partnership with Best Western

Helpful?
Thank Claudio L
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Claudio L, Thank you very much for your feedback. We are delighted that you enjoyed your stay with us :) There are 5 km to the city center. Similarly to the highway . It is correct that the hotel is not located in the city center. Please use the free parking during your next stay . These are located... More 

Leeds, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 7, 2015

this was an overnight stop, which surprised us with the excellence of the restaurant. We had travelled Europe for a month and this was the best meal we had in the whole trip. It was master chef standard! The hotel and staff were fine and we had wifi in our room. The parking was secure and ample. The only negative... More 

Helpful?
Thank 669Rose
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Rose, thank you very much for your friendly feedback. Fantastic, that you enjoyed the food in our Restaurant Siedepunkt. You are right, it was really hot last month. Unfortunately we can only offer fans. We would be happy to welcome you again in our hotel in Ulm :-) BEST regards Nadine Gansler More 

Denmark
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 1, 2015 via mobile

After a very tiring trip, me and my husband decided to have a one night stay in Ulm, Germany. We booked in this hotel as a walked-in guests, luckily they have a spared room for us. The room has complete amenities that you can ask for, plus free wifi and breakfast included. It's not very spacious but It's clean.The staffs... More 

Helpful?
Thank deliciosa87
Oliver S, Leiter Gästebetreuung at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear deliciosa, Thank you very much for your feedback. Great, that you liked the free WiFi, our breakfast and the room cleanliness. We wish you all the BEST and see you soon :-) Yours truly, Nadine Gansler More 

Chelmsford, United Kingdom
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 17, 2015

Rooms are large and clean but depending on which one you get can be noisy. I stayed in 6 and could hear everything on the TV next door. Traditional German bed situation with two single quilts on a double bed. For the sie of the room the bathroom is small (no shower cap provided) but small Haribo sweets on beds... More 

Helpful?
Thank Laura O
Oliver S, Leiter Gästebetreuung at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Laura O, Thanks for your assessment and praise regarding breakfast. Unfortunately we could not quite meet your expectations. We have different room types and also different kind of beds. There are kingsize beds in the 5th floor :-) We would like to welcome you again in Ulm. BEST regards, Nadine Gansler More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The BEST WESTERN PLUS Atrium Hotel in Ulm is situated centrally and quietly not far from the city center and the exhibitions center. All 72 completely refurbished rooms are equipped with shower, hairdryer, mini-bar, an LCD television and free Wi-Fi. The restaurant Siedepunkt with its wonderful solar terrace offers a choice of international dishes and drinks as well as local specialties. The lobby bar with patio promises a comfortable conclude of the evening. The hotel is ideal for all enthusiastic athletes and wellness fans. A running route is nearby and a sauna invites you to relax. The BEST WESTERN PLUS Atrium Hotel in Ulm is the ideal starting point for interesting excursions in the surroundings. Our team holds numerous proposals and information and is available anytime to make a reservation, for example, at LEGO Land Deutschland. ... more   less 

Additional Information about BEST WESTERN PLUS Atrium Hotel

Address: Eberhard-Finckh-Str. 17, 89075 Ulm, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Ulm
Price Range: $103 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Atrium Hotel 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Ulm
Ulm Best Western
Hotel Style:
#4 Luxury Hotel in Ulm
#6 Family Hotel in Ulm
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