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Best Western Hotel Mannheim City

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C 7 9 - 11, 68159 Mannheim, Baden-Wurttemberg Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (79)
Room & Suite (49)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 50 hotels in Mannheim
Location
Cleanliness
Service
Value
Due to its location in the city center, the Best Western Hotel Mannheim City is the ideal starting point for a visit to Mannheim. Whether business or pleasure, for shopping, attractions, culture and entertainment, with us you are correct. Explore the city squares and enjoy the comfort and service of our international hotel. The hotel offers 162 comfortable rooms in different categories. Throughout the house, you can receive free Wi-Fi. A parking garage complete the services.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Gift shop
24-hour check-in
Street parking
Wifi
Breakfast available
Breakfast buffet
Snack bar
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Self-serve laundry
Shoeshine
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Room features
Allergy-free room
Desk
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Microwave
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Bosnian, Bulgarian, Croatian and 3 more

Location

Full view
84Good for walkers
Grade: 84 out of 100
30Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
298Reviews4Q+A7Room tips
Traveler rating
  • 37
  • 94
  • 106
  • 40
  • 21
Time of year
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Popular mentions
Josh C wrote a review Aug 2021
Brussels, Belgium28 contributions16 helpful votes
Absolutely filthy, I mean the dirtiest hotel I’ve ever stayed in. Stench of urine in the corridor and phlegm in the lift that wasn’t cleaned for the 3 days we stayed. Bathrooms were disgusting, pubes in the shower, hair in the sink, dust everywhere, a mattress from a horror film. Paid €40 for an upgrade to get air conditioning because it was too hot but went through 4 room changes and none of the air conditioners worked, one of the room changes was to a room that hadn’t been cleaned and another room change had a boy and girl laying in the bed. Gave up in the end. Even had to go and buy my own batteries for the remote!!! Paid for 3 nights, left at 11pm on the second day because a 6hr drive home was preferable to spending another night in this cesspit.
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: Avoid at all costs. There are other nice hotels for a similar price that would be far superior to...
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Response from Stefan Wörns, General Manager at Best Western Hotel Mannheim City
Responded Aug 19, 2021
Dear guest, thank you for your stay at the Best Western Hotel Mannheim City and for taking the time to rate it. We would like to apologize for the lack of cleanliness. We will pass this on to the cleaning team and will train them to be more thorough. Kind regards Your team from the Best Western Hotel Mannheim City
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Jakob B. Jensen wrote a review Sep 2020
Valby, Denmark120 contributions52 helpful votes
All in all, the hotel seems like one that should have been closed a long time ago ! The staff talked ugly about us to other customers in front of us as he thought we did not understand German. It was really uncomfortable. The rooms were dirty and it did not seem as if had been cleaned for a long time, very reassuring in these covid-19 times. The elevator did not work In the evening when we went to bed, another team of guests entered the room, as they too had been assigned the room, again very uncomfortable and not very reassuring. and the guy at the front desk did not even say sorry, he seemed more angry that he had to work When we got home in the evening our access card did not work so we had to stand in line for 20 minutes to get help twice !! The room was not cleaned either!! The restaurant was also closed! There was nothing working! Very rude staff!
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
3 Helpful votes
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Response from Marija Knezovic, Owner at Best Western Hotel Mannheim City
Responded Sep 17, 2020
Dear Jakob, Thank you very much for taking the time to describe your impressions regarding your stay at Best Western Hotel Mannheim City. We very much appreciate your comments regarding your stay with us. Our deepest apologies for all the inconvenience that our staff may have caused you. We will try our best to improve our quality for your next stay. Best regards, Your team at Best Western Hotel Mannheim City
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Paul S wrote a review Jan 2020
2 contributions2 helpful votes
Great clean and well equipped room, inter-connecting room which was great as staying with friends. Good service at reception. Parking at a reasonable rate (per stay and not per night). Central location great for visiting the Weihnachtsmarkt
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Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
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Response from Getaway55537757950, Front Office Manager at Best Western Hotel Mannheim City
Responded Jan 21, 2020
Dear guest, thank you very much for your good rating. We will be happy to welcome you again. Kind regards Marija Knezovic
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JiiBird wrote a review Dec 2019
Helsinki, Finland433 contributions171 helpful votes
A good budget hotel with nice service before and during the visit. The rooms are a bit out-dated but the price isn’t bad. Great location. We had some problems with the light and safety deposit box but they were fixed on the next morning.
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Date of stay: October 2019
Rooms
Location
Service
2 Helpful votes
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Response from Getaway55537757950, Front Office Supervisor at Best Western Hotel Mannheim City
Responded Dec 24, 2019
Dear guest, Thank you very much for taking the time to describe your impressions regarding your stay at Best Western Hotel Mannheim City. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team and hope to welcome you back soon. Best regards, Your team at Best Western Hotel Mannheim City
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Vandenbrouckeb wrote a review Dec 2019
Kortrijk, Belgium268 contributions75 helpful votes
Bathroom is really small. But the bed was quite comfortable. Just the bedding a bit short and pillows too soft for me. Still... i slept quite well. Breakfast room is crowded but selection at the buffet is good. Ok for a couple of nights.
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Date of stay: December 2019Trip type: Traveled on business
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Response from Getaway55537757950, Front Office Manager at Best Western Hotel Mannheim City
Responded Dec 8, 2019
Dear guest, thank you very much for your rating and thank you for your stay in our hotel. We have 3 different pillows which you can choose directly in the hotel during your stay. Pleade visit us soon again. Kind regards Marija Knezovic
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PRICE RANGE
$48 - $92 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
EHM Hotel Mannheim City
LOCATION
GermanyBaden-WürttembergMannheim
NUMBER OF ROOMS
162
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Frequently Asked Questions about Best Western Hotel Mannheim City
Which popular attractions are close to Best Western Hotel Mannheim City?
Nearby attractions include Jesuit Kirche (0.2 miles), Taproom Jungbusch (0.3 miles), and Friedrich Schiller Denkmal (0.3 miles).
What are some of the property amenities at Best Western Hotel Mannheim City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at Best Western Hotel Mannheim City?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at Best Western Hotel Mannheim City?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Best Western Hotel Mannheim City?
Conveniently located restaurants include YEnat Restaurant, Uzun Tasfirini, and SuMi Bar & Restaurant.
Is Best Western Hotel Mannheim City located near the city center?
Yes, it is 0.4 miles away from the center of Mannheim.
Are any cleaning services offered at Best Western Hotel Mannheim City?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Best Western Hotel Mannheim City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Best Western Hotel Mannheim City?
The staff speaks multiple languages, including English, German, Croatian, Turkish, Bulgarian, Serbian, and Bosnian.
Are there any historical sites close to Best Western Hotel Mannheim City?
Many travelers enjoy visiting Baroque Palace Mannheim (0.4 miles) and Planken (0.4 miles).