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Heidelberg Marriott Hotel

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Heidelberg Marriott Hotel
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799 Reviews from our TripAdvisor Community

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Showing 559: English reviews
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San Francisco, California
Reviewed 1 week ago

I had a wonderful experience in a recently refurnished room at this property (see pics). The hotel is a 5-10 minute walk from the main train station, and is some distance away from the old town. But it is quiet in my room (facing Neckar) The front-desk staff are simply superb. They seem to genuinely care about their customers' experience...

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Thank nuboy
Reviewed 3 weeks ago via mobile

I stay in Marriotts around the world. They have a set of services consistent no matter the location: a good burger, well maintained bars, clean/comfortable rooms and usually a good executive lounge. The Heidelberg Marriott holds true to these sacred tenets. However it really needs updating. The carpeting would be considered retro if it were in better condition. The beds...

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Helpful?
Thank Linda O
HeidelbergMarriott, Director of Room Operations at Heidelberg Marriott Hotel, responded to this review

Dear Linda O, First of all let me take the opportunity to thank you for completing a review in regards to your recent stay on Tripadvisor. At the Heidelberg Marriott Hotel, we do our best to not only meet, but to exceed your expectations. Unfortunately we were not able to do so in every aspect of your stay. We are...

Bangalore
Reviewed 3 weeks ago via mobile

Had a good 4 Days Stay and would definitely come back again . + Close to River River view rooms are good Great service Breakfast was ok ( variety was ok though I found Marriott Singapore had more ) Indian restaurant right opposite Ample Parking - Nothing much I can say . Everything was good .

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Thank ArunRajamani
Toronto, Canada
Reviewed February 19, 2017 via mobile

We stayed here for 2 nights and it lovely. A good location and the room was clean and we got to check in early. We had the breakfast and it was wonderful. The views of the river while we ate made it even more enjoyable. I would return.

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Thank mtossmann
Gardabaer
Reviewed February 6, 2017

The hotel is kind of "in the middle of nowhere". The bus that we were going to take to the old town on a Sunday afternoon was supposed to come in 30 minutes! so we walked. It takes ca 20 minutes to walk to the outskirts of the old town but at least 30 minutes for us to walk to...

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1Thank JonHO49
Karina W, Guest Relations Manager at Heidelberg Marriott Hotel, responded to this review

Dear JonHO49, Thank you for taking the time to write a review in regards to your recent stay at the Heidelberg Marriott Hotel. Please accept our apologies for the inconvenience you may have experienced. As we pride ourselves on delivering a memorable hotel experience during your travels, we were very happy to hear that we were able to meet all...

Weybridge, United Kingdom
Reviewed February 5, 2017

The Marriott Heidelberg is on the outskirts of the town on the river. This means that to get to the town centre you either need a car or a taxi. It is a hotel that could be a Marriott anywhere in the world as the decor in the room is identical to other Marriotts that I have stayed in across...

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Thank Sayer
Karina W, Guest Relations Manager at Heidelberg Marriott Hotel, responded to this review

Dear Sayer, Thank you for taking the time to write a review in regards to your recent stay at the Heidelberg Marriott Hotel. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Our goal is to address your concerns so that we can ensure you have an exceptional...

Manila
Reviewed February 3, 2017

Unlike other Marriott properties, the Heidelberg Marriott Hotel is a little older and rundown but well-maintained. The front desk staff are extremely pleasant and helpful unlike some from other bigger cities. The rooms are clean and spacious, which was a real treat since European hotel rooms are notoriously small. The bed is very comfortable to sleep in! There is also...

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Thank Cutie888
Chicago, Illinois
Reviewed January 5, 2017

I travel to Germany for business frequently and often stay at this Marriott. The staff at the desk and especially concierge are very nice and helpful. Theo in Concierge is exceptional. He always recognizes me and is super helpful. Beautiful location on the Neckar river with trails for running or walking. Close to Old Town so a short walk will...

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Thank chitown5Chicago
Manama, Bahrain
Reviewed January 1, 2017

Impressed with this hotel! The rooms are small but comfortable. The location is perfect- easy to get to public transportation. The reception staff was excellent and helped us find our way around Heidelberg and what attractions to see.The Executive Lounge was nothing to write home about but did have lovely views of the river. Breakfast not offered in the Executive...

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Thank Puplemeanstreak
Durham, North Carolina
Reviewed December 31, 2016

The hotel itself is modern, and quite comfortable,with a nice view if you are on the river side. It is located close enough to central Heidelberg, that you could walk to the old city, but it would take you about 20 minutes or so. What bothers me with this hotel is the cost of the extras. Breakfast was 25 euros,...

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1Thank William S
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Overlooking the Neckar River, the Heidelberg Marriott Hotel offers a seamless blend of traditional elegance and modern comfort. Located in one of Germany's most scenic cities, we boast ideal access to Heidelberg Castle and the streets of the Old Town. ... more   less 

Additional Information about Heidelberg Marriott Hotel

Address: Vangerowstrasse 16, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $104 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heidelberg Marriott Hotel 4.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Marriott Heidelberg
Heidelberg Marriott
Hotel Style:
#7 Luxury Hotel in Heidelberg
#13 Family Hotel in Heidelberg
#13 Business Hotel in Heidelberg
#15 Romantic Hotel in Heidelberg
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Questions & Answers

Here's what travelers have asked, with answers from Heidelberg Marriott Hotel staff and other travelers.
9 questions
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Brevard, North Carolina
9 months ago
Hong Kong, China
5 months ago
Midlands
over a year ago
Exeter, United Kingdom
over a year ago
Edinburgh, United Kingdom
over a year ago

See all questions (9)

Questions? Get answers from Heidelberg Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor.”
 of 5 bubbles JonHO49, Feb 6, 2017 | Read review
“Ask for a river view”
  • Comfortable pillows and good clean white bedding
 of 5 bubbles Sayer, Feb 5, 2017 | Read review
“facing the river”
 of 5 bubbles Cutie888, Feb 3, 2017 | Read review
“Ask for an inside room or one on the park side. ambulances go by on the front street and can be loud.”
 of 5 bubbles chitown5Chicago, Jan 5, 2017 | Read review
“Executive rooms offer a veranda”
 of 5 bubbles Puplemeanstreak, Jan 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question