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Hotel Zum Pfalzgrafen

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94 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Woodstock, Illinois
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We appreciated the convenient location, right in the old town/university district. We were just a short walk from the funicular to Heidelberg Castle as well. Staff was helpful, and although we had to pay for parking, we were glad to have it. Since it was unseasonably hot in September, we needed to keep the windows open. We appreciated the fan.... More 

Helpful?
Thank razreader2013
Kelowna
Level Contributor
373 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We checked into this hotel, and we were told that the hotel had a "contract" with a parking garage in the neighbourhood at 9 Euros per day. This sounds good, however the garage was full!( Should they not have some reserved spots?) The receptionist was very friendly and professional. He worked in a cubbyhole under a staircase, and this cramped... More 

Helpful?
Thank CharlotteKelowna

Travelers are raving about these Heidelberg hotels

Dallas
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed July 17, 2016 via mobile

Location is great and it has a lift. Rooms very Spartan but very clean and had a bathtub. NO WIFI AS ADVERTISED IN ALL MATERIAL. Some of The staff is a piece of work. Thomas who checked us in was very nice and helpful. After that the two women we interacted with were not so much. First women literally shut... More 

Helpful?
Thank DallasSophie
Great Falls, Virginia, USA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 10, 2016

We had two second floor rooms, one on the street and one on the courtyard. Both had nice views. Check-in was without incident although parking was confusing since we couldn't really drive to the hotel. Much of Heidelberg's old town is traffic restricted in a way that I couldn't figure out. There were a few cars on the small streets,... More 

Helpful?
Thank trimbolim
Chattanooga, Tennessee
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 26, 2016

Our trip is winding down and we rented a car to drive from Munich back to Paris with a stop over in Heidelberg (car rental was about $350 for the 3 days but it would have been more for the 4 of us to take a train so it evened out). the drive from Munich to Heidelberg was not bad... More 

Helpful?
Thank Rodd W
Amstelveen, The Netherlands
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed May 23, 2016

The best thing is the location in the middle of the city center. If you don't expect any luxury and are fine with the basics, like a shower, a bed with a decent mattress and some basic breakfast, than this will be a perfect hotel. The wifi is not working well in the room, its an what older location and... More 

Helpful?
Thank JanCarel
Rosario, Argentina
Level Contributor
233 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed April 24, 2016

To start with, the lady at reception is disagreeable and will not help you get a good image of the place. The rooms are basic, no decoration at all and wifi does not work in the rooms so you need to go downstairs, and stay in the breakfast room if you want a seat or work on the internet, as... More 

Helpful?
Thank Rita Z
Vancouver, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 16, 2015

Simply put, it was fine. Older property, it is the 'old town' of course. Clean room, three single beds, a bathroom, and two windows to the street. Third floor room, elevator access. Noise echoes between the buildings on the street, but it was not bothersome. Breakfast buffet covers the essentials and a nice pot of coffee or tea is brought... More 

Helpful?
Thank jadseven
Chicago, Illinois
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed December 15, 2015

The advantages of this hotel are its location, price, and staff. The disadvantages are its rooms, which are small, old, and sparse. I should confess that I arrived late and stayed in what has to be the worst room in the hotel. It was on the second floor and the hotel's lighted signage lit up my room. The floor was... More 

Helpful?
Thank ProfessorOnHoliday
Palo Alto, California
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed October 19, 2015

We booked Hotel Vier Jahreszeiten through Booking.com, but somehow they didn't have room for us, so they sent us to this hotel, their sister hotel. I wish we had reserved this hotel in the first place! It was off the beaten path, but still in the heart of the old city. The desk workers were friendly and very informative about... More 

Helpful?
Thank Amy F
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hotel Zum Pfalzgrafen

Address: Kettengasse 21, 69117 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $97 - $167 (Based on Average Rates for a Standard Room)
Number of rooms: 24
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Also Known As:
Zum Pfalzgrafen Hotel
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