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Hotel Hollaender Hof

Traveler (273)
Room & Suite (125)
Video (10)
Certificate of Excellence

About

#9 of 76 hotels in Heidelberg
Location
Cleanliness
Service
Value
Certificate of Excellence
Our hotel is situated directly in the heart of Old Town Heidelberg opposite the famous Old Bridge. Thanks to its unique location, all major Heidelberg sights can be reached on foot. Most of the 39 rooms offer a spectacular view over the Neckar River, the Old Bridge, and the Philosopher's Walk. All rooms are equipped with either bathtub or shower, toilet, hair-dryer, cable-TV, radio, mini-bar, safe, direct dial telephone, free Wi-Fi and soundproof windows. In addition some rooms also have air-conditioning. The front office is manned 24 hours. An elevator, rooms for the additional needs of handicapped people as well as a free business corner in the lobby including internet access and printer round up the services. The hotel is a non-smoking property. Pets are welcome upon request - additional charges apply. In the mornings you can either have a light business breakfast or enjoy our substantial breakfast buffet offering a variety of cold and warm dishes. For a couple of minutes, to load or unload your luggage, your car can stay directly in front of the hotel. Our front office staff will then show you the way to one of the public garages nearby (additional charges apply). At the restaurant Zum Spreisel in the same building but under separate management, you enjoy regional and international dishes. During warm weather your meal is also served outside on the terrace in front of the hotel.
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Hotel links
Visit hotel website
Special Offer:Package Deal

Location

Full view
100Great for walkers
Grade: 100 out of 100
121Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
579Reviews
13Q+A
100Room tips
Traveler rating
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Popular mentions
We stayed here for one night and it was a wonderful experience! The two women who were working the reception area greeted us and were so extremely helpful the entire time. What a great first impression. Our room was larger than I expected it would be and was very clean. The
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Response from Mitarbeiter H, Leiter Öffentlichkeitsarbeit at Hotel Hollaender Hof
Responded 6 days ago
Dear 413brendal, Thank you so much for having rated our hotel and services here on TripAdvisor in such a brilliant way. This is more than appreciated. We are thrilled to read you thoroughly enjoyed staying with us and especially liked our extremely helpful staff members, your large and clean room, our unique location in the historic heart of Old Town Heidelberg overlooking the Neckar River and the Old Bridge as well as our close proximity to all major Heidelberg sights. If you revisit Heidelberg in the future we will be more than happy to accommodate you again. Until then, all the best, from all of us at the Hotel Holländer Hof Heidelberg.
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So , two days before our trip to Heidelberg- where we very carefully researched and booked a hotel in the center city, right where we wanted to stay - we got an email saying our reservation was canceled due to overbooking. Instead we would be staying at a business hotel one and
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We stayed for three nights on the top floor with beautiful views of the river Neckar and the Old Bridge. Our room was clean and comfortable, the staff welcoming and friendly. We will definitely stay here when visiting Heidelberg again.
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Response from Mitarbeiter H, Leiter Öffentlichkeitsarbeit at Hotel Hollaender Hof
Responded Mar 19, 2019
Dear Annamk2014, Thank you so much for having rated our hotel and services here on TripAdvisor in such a brilliant way. This is more than appreciated. We are thrilled to read you thoroughly enjoyed your stay with us and especially liked our unique location in the historic heart of Old Town Heidelberg, your room overlooking the Neckar River and the Old Bridge as well as our friendly and welcoming staff members. If you revisit Heidelberg in the future we will be more than happy to accommodate you again. Until then all the best, from all of us at the Hotel Holländer Hof Heidelberg.
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I booked this hotel to be close to the old city. It is an older building but the rooms are fine and clean. The WiFi works well too. If I visit again, I would definitely try to stay here again. The location is killer.
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Response from Mitarbeiter H, Leiter Öffentlichkeitsarbeit at Hotel Hollaender Hof
Responded Feb 18, 2019
Dear pawpower, Thank you so much for having rated our landmarked and historic hotel dating back to 1745 here on TripAdvisor in such a brilliant way. This is more than appreciated. We are thrilled to read you thoroughly enjoyed staying with us and especially liked our unique location in the historic heart of Old Town Heidelberg overlooking the Neckar River and the Old Bridge as well as our close proximity to all major Heidelberg sights. If you revisit Heidelberg in the future we will be more than happy to accommodate you again. Until then, all the best from all of us at the Hotel Holländer Hof Heidelberg.
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We were looking for the best hotel in town and ended up here. Had reservations for the superior suite (best they could offer, nice internet pics) and found ourself in a little tiny room, 10x12feet, short bed (I’m 6,7) , no elevator, the smell of the old carpet from the 60th (ok,
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Response from Mitarbeiter H, Leiter Öffentlichkeitsarbeit at Hotel Hollaender Hof
Responded Feb 15, 2019
Dear HardyMunich, Thank you very much for having rated our hotel and services here on TripAdvisor. Please note that we do not have a superior suite in our hotel. What we have on offer though is our junior suite consisting of a bedroom (big fixed bed (180 cm / 70,87 inches) and a separate living-sitting area attached to the bedroom, on our top 4th floor overlooking the Neckar River, the Old Bridge, Philosopher's Walk as well as famous Heidelberg Castle. It is correct that the elevator only goes up to the 3rd floor and that our guests need to walk up on flight of stairs to get to the room. All these pieces of information, as well as the parking situation in Heidelberg's historic Old Town are clearly stated on our website. Most likely you must have overlooked these facts while booking your room. Please also note that just a few days before you stayed in our junior suite the entire rooms as well as the carpets had their monthly thorough cleaning cycle which also means shampooing the carpets. This might have been the smell you were experiencing. We are furthermore more than sorry you were not satisfied with our substantial breakfast buffet offering a large variety of cold and warm dishes, such as different kinds of breads and rolls, croissants and cakes, cheese and cold cuts platter, cheese selection on a tray, smoked salmon, Mozzarella and tomatoes, boiled, fried and scrambled eggs, sausages and bacon, various sorts of jam, honey and sweet spreads, different cereals and mueslis, yogurt and cottage cheese, fresh fruits and fruit salad, selection of juices. Your Hotel Holländer Hof Heidelberg Team.
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PRICE RANGE
$111 - $207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hollander hof hotelhollander hof heidelberg
LOCATION
GermanyBaden-WürttembergHeidelberg
NUMBER OF ROOMS
39
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