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Lotte - The Backpackers

Certificate of Excellence
Burgweg 3, 69117 Heidelberg, Baden-Wurttemberg, Germany
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1 room 1 adult
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Lotte - The Backpackers
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115 Reviews from our TripAdvisor Community

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Adelaide, Australia
2 reviews
5 of 5 stars Reviewed December 7, 2015 via mobile

My boyfriend and I stayed at Lotte Hostel for 3 nights and wish we had stayed longer! The location was perfect, right near the beautiful Heidelberg castle and just off the Main Street in the old town. We stayed in a 6 bed mixed dorm, it was spotless and we were given very fresh linen, the bathrooms were always spotless,... More 

Helpful?
Thank SRSAUS
Carmen S, Inhaber at Lotte - The Backpackers, responded to this review

Thanks for the wonderful review! Hope to see you again one day - we also have a family room. :-) More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2015

Feels more like your own home than a hostel and in the heart of the cutest part of Heidelberg and very close to the castle. Prime location, top notch comfort, very clean and kind and attentive staff. I stayed in hostels all over Europe and this one by far was my favorite. After my experience at Lotte, I never again... More 

Helpful?
Thank Anna B
Gescheckte, Inhaber at Lotte - The Backpackers, responded to this review

Thanks for the great review! Always our pleasure to make guests happy! More 

New Zealand
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 26, 2015 via mobile

Last minute booking with Karmen from Lotte 's. Very friendly, helpful and accommodating lady. Splendid location with all amenities close by. The hostel itself is very clean and well run. We had an awesome time. Felt like staying at a friends place. Everything one needs was available. Highly recommended this place.

Helpful?
Thank Gaswok
Carmen S, Inhaber at Lotte - The Backpackers, responded to this review

Thanks a lot for your kind words! It was our intention in the first place to create a homey feeling. I´m glad it workded! More 

Omaha, Nebraska
Level Contributor
13 reviews
3 hotel reviews
3 of 5 stars Reviewed November 21, 2015

I stayed one night in a female 6-bed room. Since all the lower bunk beds were taken, I took one of the upper bunk beds. There was an individual light for my bed but it could not turn on. There was no outlet nearby my bed that I could not charge my phone nearby my bed. There were a shared... More 

Helpful?
Thank ToffeeCoffee
Carmen S, Inhaber at Lotte - The Backpackers, responded to this review

Oh, I´m sorry you didn´t like to be here and that you had bad luck with fellow guests as well. Please always let us know if something doesn´t work (e.g. the light), then we can fix it. Things break down all the time. Or if you don´t feel happy using the mixed bathroom. We have alternatives. If we know we... More 

Stockholm, Sweden
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 7, 2015 via mobile

Being a avid travel who prefers hostel stays, I've been probably staying in over fifty hostels by now. Lotte is definitely on my top three list. I felt home the moment I stepped in there. It was like to visit a family member's home, rather than a hostel. Very welcoming and positive vibe at the reception, who helped with all... More 

Helpful?
Thank SadieY82
Carmen S, Inhaber at Lotte - The Backpackers, responded to this review

Thanks a lot! More 

brisbane
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 16, 2015 via mobile

We stayed one night in a very spacious private double room and it was more like a guest house than a hostel. Very quiet up on the 2nd floor with two full size bathrooms (only a couple of other rooms to share with) and a kitchen available on this floor. Very modern hostel and friendly staff. The location is unbeatable,... More 

Helpful?
Thank yellowsong777
Carmen S, Inhaber at Lotte - The Backpackers, responded to this review

Thanks for your good review! Just let us know if wifi doesn´t work. It´s easy to fix. The pillows are a matter of conflict it seems. :-) We have the big, square "German" ones. Sometimes guests get confused about the size and softness. Maybe we should think about changing them really. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2015

Stayed here for 1 night. The rooms and bathrooms were clean and comfortable. Warm water with good water pressure, fast WiFi in the common room. The woman at the desk was helpful and friendly. The location in Kornmarkt was excellent. Have already recommended it to friends.

Helpful?
Thank Michael T
Carmen S, Inhaber at Lotte - The Backpackers, responded to this review

I´m glad you liked it here. Thanks for the great review! More 

1 review
5 of 5 stars Reviewed August 2, 2015 via mobile

I highly recommend staying in this hostel while being in Heidelberg. the people are nice, the place is wonderful and clean and it just felt like a home! We've been offered tea and coffee for free and we could sit and chat in the living room. The place is very friendly and i do not regret staying in there!

Helpful?
Thank Kateřina H
Carmen S, Inhaber at Lotte - The Backpackers, responded to this review

Thanks for the great review! Come back one day! Bring your friends! More 

Pietermaritzburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 11, 2015 via mobile

So somewhere on my way to Heidelberg from Berlin I managed to lose my wallet so there I was in a foreign town with €8 in my pocket. I managed to make it to the hostel and Carmen, who is heaven sent, helped me with calling the bus company I had used to see if I hadn't left my wallet... More 

Helpful?
Thank Nyashido
Carmen S, Inhaber at Lotte - The Backpackers, responded to this review

Always happy to help! Thanks for your super review! More 

Ansbach, Germany
2 reviews
5 of 5 stars Reviewed June 1, 2015

Staying at Lotte was one of the friendliest most incredible experiences we've had staying in a hostel. There is a lot of thought and care put into making this hostel something special and you can tell with the pictures on the wall in the kitchen of the renovation process of the place, that the people who own and run Lotte... More 

Helpful?
Thank Christina N
Carmen S, Inhaber at Lotte - The Backpackers, responded to this review

Thanks for the fantastic review! It makes us happy when you are happy! More 

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