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Crowne Plaza Heidelberg City Centre

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Crowne Plaza Heidelberg City Centre
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929 Reviews from our TripAdvisor Community

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Showing 603: English reviews
Stamford, Connecticut
Reviewed 4 days ago NEW

My wife and I stayed at The Crowne Plaza from Nov 21st thru Nov 27th. The location of the hotel was ideal, two blocks from the Christmas Market/Hauptstrasse. The tram station was right outside the front door. The room was nice with a partial view. The pool/Jacuzzi area was one of the nicest that we’ve ever seen (we did not...

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Thank Tazruk
Calgary, Canada
Reviewed 4 days ago NEWvia mobile

We stayed 1 night as part of an Insight "Highlights of Europe" tour. Clean, neat, modern, large room with king bed, good toiletries in the lovely bathroom. Very good dining/breakfast room served excellent meals. The hotel is very well situated close to everything.

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Thank dth138
New York & Bangkok
Reviewed 1 week ago NEWvia mobile

Staff at the hotel were all very nice and helpful. Checkin was very kind and upgraded us which we really appreciated. Breakfast was very good and the first Morning when we ate was not crowded so staff were super nice and helpful. Other morning when breakfast was more busy staff seemed a little overwhelmed but were still kind and helpful....

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Thank AsiaExpat77
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear AsiaExpat77, thank you so much for choosing our house as well as for taking the time to sharing your feedback on Tripadvisor.com. It is wonderful to know that you felt comfortable with the hotel location, your guest room as well as the staff at our house - much appreciated. I really hope that we will have the pleasure to...

South Australia
Reviewed 1 week ago

This is a nice hotel. The room was spacious, quiet, and had the usual amenities. It also has indiviualised temperature control and a safe. The only issue for me was the firm bed - I'm used to a softer bed. The location is excellent. We ate dinner in the hotel and it was very nice. The dining staff were excellent....

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Thank V W
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear V W , thank you so much for choosing our house as well as for taking the time to sharing your feedback on Tripadvisor.com. It is wonderful to know that you felt comfortable with the hotel location, your guest room as well as the dinner at our house - much appreciated. I regret that you were not fully satisfied...

Reviewed 1 week ago

Fantastic experience here. very close to the city center. stayed in the club room great fitness room,coffee machines,wifi reaches accross the road to mahlzeit ,their in room bar could have better beer/alcohol choice in stock.

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Thank Melvi P
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Melvi P., many thanks for choosing Crowne Plaza during your stay in Heidelberg. I greatly appreciate the great feedback which you shared about the recent experience at our house on Tripadvisor.com. Many thanks also for the kind words about your guest room, our fitness room and the Wifi quality. We are already planning to change the items in our...

Oxford, United Kingdom
Reviewed 2 weeks ago

No wow factor, but everything was as it should be. The room is a good size and clean but with slighly dated furnishings. The staff are friendly and helpful. We held a meeting at the hotel and this was very well handled. The internet was good. Breakfast and lunch were very good. The hotel is next to the bus station...

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Thank MyReview186361
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear guest, many thanks for choosing the Crowne Plaza during your stay in Heidelberg. I greatly appreciate the great feedback which you shared about the recent experience at our house on Tripadvisor.com. Many thanks also for the kind words about your guest room, the food as well as about our staff - much appreciated. It is also great to read...

London
Reviewed 2 weeks ago

I've been coming to the Crowne Plaza in Heidelburg for many years now. They have always been consistently brilliant in both the front desk service, room quality and facilities within the hotel. There is a fitness room which is just next to the main lobby which has excellent equipment. The rooms are always clean and well maintained more recently with...

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Thank 01forLondon
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear "01forLondon", thank you so much for this amazing feedback as well as for sharing your recent experience at our house with all the Tripadvisor.com users. It is wonderful to know that you enjoyed so much your stay with us - I greatly appreciate your feedback. Many thanks also for your kind words about our staff, your room, wifi and...

Jeddah, Saudi Arabia
Reviewed 2 weeks ago via mobile

I had fantastic week their, hotel in very good place in Heidelberg and near to everything, just 5 minutes walk to city center and most of shopping places Hotel has great and very kind staff Rooms are ok, food is good Breakfast was the same every day but was good I recommend it to everybody visiting Heidelberg

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Thank TamerM77
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear TamerM77, thank you very much for staying with us and taking time to write this review on Tripadvisor. Your comments are great motivation for entire staff members. Very pleased to hear that you have enjoyed your stay, the central location of our hotel, rooms and breakfast. We really look forward to welcoming you back at Crowne Plaza Heidelberg soon...

Cairo, Egypt
Reviewed 3 weeks ago

We stayed in this hotel in September 2016 and booked a Club Double Room with Executive Lounge Access. Positives: - Location - Friendly and helpful staff - Club lounge - Facilities including swimming pool - Breakfast Negatives: - Value of money

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Thank Nada S
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Nada S., Thank you so much for your review of our hotel and your kind words about our team, Lounge, breakfast and the "Kurfürstentherme" spa! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Victoria Steiner Executive Assistant...

Oregon
Reviewed 4 weeks ago via mobile

Excellent location - within walking distance from tourist areas, shopping areas and riverfront. I even walked back to hotel from the castle. Tram stops in front of hotel. Plenty of restaurants and bars within walking distance. Bar is decent. Breakfast buffet is good. Staff is very polite and housekeeping is up to the task. The rooms show signs of aging,...

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Helpful?
Thank Dan P
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Dan, thank you for choosing Crowne Plaza Heidelberg and also for taking the time to sharing your feedback on Tripsdvisor.com. I am pleased to read that you liked so much the location of our hotel in the city centre of Heidelberg. Many thanks also for your kind words about our breakfast buffet and the bar - much appreciated. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Hotel Heidelberg is due to its excellent city location the ideal starting point for your visit in Heidelberg and the metropol region Rhine-Neckar making it a great place to stay.The world famous sights of the city of Heidelberg can be conveniently reached by foot. If you are visiting the city on business, local companies like SAP, Heidelberger Druck, ABB and HeidelbergCement are located only a short distance from the hotel. The Crowne Plaza Hotel Heidelberg offers refurbished guestrooms and suites in various sizes making your stay a memorable experience. For dining you have the choice between the restaurant Westcoast and the beer and wine bar Gaudeamus .For hotel guests the use of our wellness area Kurfuerstentherme with pool, sauna, steam bath and whirlpool is complimentary. The Crowne Plaza Hotel Heidelberg is offering you the perfect location for your events. 7 function rooms with modern technical equipment combined with excellent service and the experience of our staff guarantee a successful event. The Lufthansa Airport Shuttle takes you conventiently from the International Airport Frankfurt to our hotel. Next events in the Region: SAP Arena 20.6. EaglesHockenheimring 13.-14.6. Porsche Sports Cup / 04.07. Sonisphere ... more   less 

Additional Information about Crowne Plaza Heidelberg City Centre

Address: Kurfuersten-Anlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $98 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Heidelberg City Centre 4.5*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Odigeo, Priceline, IHG and Agoda so you can book your Crowne Plaza Heidelberg City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Hotel Style:
#2 Spa Hotel in Heidelberg
#4 Luxury Hotel in Heidelberg
#7 Romantic Hotel in Heidelberg
#7 Family Hotel in Heidelberg
#7 Business Hotel in Heidelberg
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Heidelberg City Centre staff and other travelers.
13 questions
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Winnipeg
over a year ago

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Questions? Get answers from Crowne Plaza Heidelberg City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third Floor”
 of 5 bubbles 01forLondon, 2 weeks ago | Read review
“Had a view of the courtyard which I would assume is quieter than the street view.”
 of 5 bubbles mcaanbieter, 4 weeks ago | Read review
“All of the rooms are about the same because the hotel is very new-no bad rooms.”
 of 5 bubbles sateldegaman, 4 weeks ago | Read review
“Rooms facing the back street are very quite.”
 of 5 bubbles calflyer80, Oct 13, 2016 | Read review
“had room on 3rd floor away from elevator”
 of 5 bubbles Nursedew, Sep 16, 2016 | Read review
5 of 5
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