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Crowne Plaza Heidelberg City Centre

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Traveler (314)
Room & Suite (137)
Dining (34)
Overview
  • Excellent37%
  • Very good47%
  • Average13%
  • Poor2%
  • Terrible1%
Travelers talk about
“club room”(49 reviews)
“swimming pool”(30 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Crowne Plaza Heidelberg City Centre
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Special Offer: Book Direct and Save
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Reviews (1,139)
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725 results
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313
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291
313
97
15
9
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1 - 5 of 725 reviews
Reviewed 5 weeks ago

Very pleasant stay and friendly staff all around. Nice room given to me towards the top of the building which was quiet and homely. Enjoyed a great breakfast with many international and german food to eat. Not a bad walk to the train terminal which...More

Thank Loogle0504
Response from hdy907, Manager at Crowne Plaza Heidelberg City CentreResponded 4 weeks ago

Dear Loogle0504, thank you so much for taking your time to give us your feedback about your recent stay at our hotel. I am delighted to know that you enjoyed the time spent at the property as well as the service from the team and...More

Hotel's Favorite
Reviewed October 11, 2017

Easy to reach by car, outside the city center you may reach with 5 minute walk. Large underground parking. The hotel is very well operated with trained staff ready to pamper you. Rooms are traditional Crown Plaza rooms, very well maintained and clean. The hotel...More

Thank Antonio M
Response from hdy907, Manager at Crowne Plaza Heidelberg City CentreResponded October 13, 2017

Dear Antonio, thank you for your very kind review which you share here on Tripadvisor.com with us and all the other users. It is wonderful to know that we could also fully live up to your expectations during your visit and that you felt very...More

Reviewed March 13, 2018 via mobile

Great welcome late in the evening, fast checking process, got upgraded and received a very nice room. Breakfast is very exhaustive and service is good. Will come back for sure for any future business trips in the neighbourhood.More

Thank Philippe V
Response from hdy907, Manager at Crowne Plaza Heidelberg City CentreResponded 5 weeks ago

Dear Philippe, Thank you so much for your recent stay with us as well as for sharing your Crowne Plaza Heidelberg experience with all the TripAdvisor.com users. I am delighted to know that you enjoyed the time spent at the property as well as the...More

Reviewed March 5, 2018 via mobile

It’s a nice place. We spent time for company meeting. The hotel is in a good position for reach the city centre. Breakfast is good and complete; hotel services are fine and personel are available in case of problems!More

Thank Mirco C
Response from hdy907, Manager at Crowne Plaza Heidelberg City CentreResponded March 7, 2018

Dear Mirco, Thank you so much for taking the time to sharing this wonderful feedback on TripAdvisor.com. I am delighted to read that you had a comfortable stay with us and that we could live up to your expectations in all areas - much appreciated....More

Reviewed March 3, 2018 via mobile

Easy to get to downtown and walking distance to the Heidelberg castle. Restaurant/bar serves good food and friendly. Rooms are excellent. It is a bit more expensive than other hotels but I would stay here again.More

Thank someyawhoo
Response from hdy907, Manager at Crowne Plaza Heidelberg City CentreResponded March 5, 2018

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Victoria Steiner Crowne...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$149 - $382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Heidelberg
#5 Family Hotel in Heidelberg
#6 Luxury Hotel in Heidelberg
#7 Romantic Hotel in Heidelberg
#7 Business Hotel in Heidelberg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$149 - $382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Heidelberg
#5 Family Hotel in Heidelberg
#6 Luxury Hotel in Heidelberg
#7 Romantic Hotel in Heidelberg
#7 Business Hotel in Heidelberg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (314)
Room & Suite (137)
Dining (34)
Pool & Beach (7)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
bibiNfifi
December 13, 2017|
AnswerShow all 3 answers
Response from JurgenS1978 | Reviewed this property |
They certainly have both types. If possible they will give you the type of bed you request. It is a very nice hotel. Have a good time in Heidelberg!
1
Vote
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Catherine M
June 24, 2017|
AnswerShow all 9 answers
Response from Kennywayne2012 | Reviewed this property |
The rooms are really small. But I'm sure if you ask the front desk they can probably make it happen. But it may not be enough room foramyh
0
Votes
Anna C
June 9, 2017|
AnswerShow all 8 answers
Response from Jo G | Reviewed this property |
its a short taxi ride away - I'd think twice about walking if i had luggage
0
Votes
Room Tips
"Be sure to pick a pillow from their range."
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"Join the IHG Loyalty Scheme to give you free benefits. Higher floors are quieter"
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"Impossible to say I only have knowledge of the room we stayed in"
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"High Floor"
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