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Crowne Plaza Heidelberg City Centre

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Crowne Plaza Heidelberg City Centre
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881 Reviews from our TripAdvisor Community

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Showing 572: English reviews
London, United Kingdom
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

It's a Crowne Plaza, so don't expect anything different. But if your idea of a good hotel is a good location, nice room, decent restaurant and bar and a good breakfast then Crowne Plaza ticks all the boxes. We were there on a family break, but I would certainly use it if I needed to visit Heidelberg on business. The... More 

Helpful?
Thank Nick445
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Nick, thank you for your recent stay with us and for sharing your amazing feedback also with all the Tripadvisor.com users. I am delighted to read that you enjoyed your room, the hotel location as well as our restaurant and bar. Many thanks also for your kind words about the breakfast experience. Great to read that we could win... More 

Bellevue, Washington
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This Hotel is very centrally located with transport system right at its door step. Being a Spire member, I was upgraded to a nice room. The room is very well done with elegance. The staff was very nice and courteous. As a Spire member, I have always been offered complimentary breakfast almost all over the world, the same is also... More 

Helpful?
Thank Sanjay R
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Mr. R., thank you so much for your review of our hotel. We appreciate your loyalty as an Spire Elite IHG® Rewards Club member very much. I am pleased to hear you enjoyed your stay with us. Thank you also for your nice words about our rooms,our staff and the direct connection to the airport in Frankfurt by using... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stopped at Heidelberg during our family holiday and ended up staying at the Crown Plaza based on a recommendation from a friend. The property itself is a bit old and could use a renovation, however, it is super clean, room service is excellent and staff overall are very helpful. The location is also very close to the city center.... More 

Helpful?
Thank Ehab H
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Ehab H., thank you for your recent stay with us and for sharing your great feedback also with all the Tripadvisor.com users. We are delighted to read that you followed your friend's recommendation and enjoyed the central location of our hotel in the city center as well as room service. We are very much looking forward to welcoming you... More 

Mold, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was my third time staying here when I come for business and the one thing that really makes this hotel is the service. From the reception staff to the those in the restaurant, always looking to do their utmost for you. I spend very little time in the hotel as I'm usually out at the office or eating out... More 

Helpful?
Thank adil9217
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear adil9217, thank you very much for your recent stay with us and your loyality to our hotel - and also for sharing your great feedback with all the Tripadvisor.com users. I am delighted to read that you were satisfied with our staff and our service and enjoyed the central location of our hotel in the city center as well... More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is old but clean! Convenient to attractions, all within walking! The restaurant had nice food and came in handy due to the rainy weather we had when we were there! The beds were a bit on the soft side and not a true queen! It was more like a full size.

Helpful?
Thank arlene l
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear arlene, many thanks for sharing this review on Tripadvisor.com. I am pleased to read that you liked the central location of our hotel, the cleanliness and our restaurant! It would be a great pleasure to welcoming you back again! Best regards Victoria Steiner Executive Assistant Manager More 

Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Drove into Heidelberg from Nuremberg for a one night stay welcomed by a very pleasant young lady Sharon Alt extremely helpful, but we where a little surprised to find that the pool was out of service for restoration work, we had been looking forward to a swim and we had not been told, but she did not charge us for... More 

Helpful?
Thank John W
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Mrs. & Mr.Ward, Many thanks for your stay at Crowne Plaza Heidelberg and for taking the time to giving us your feedback on tripadvisor.com! We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value... More 

Surrey, Canada
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The quality of the hotel is found in its staff. Check in efficient and front desk was exceptional in helping us with recommendations and reservation. A problem with our room being close to the elevator room and excessive noise was quickly sorted. The old town is mere blocks away and quite walkable. Rooms were comfortable and clean. Our package included... More 

Helpful?
1 Thank Rmkuehl1520
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear rmkuehl, thank you very much for sharing your experience on TripAdvisor.com. I am delighted to read that you enjoyed your stay with us and liked your room and the breakfast buffet. Many thanks also for mentioning your our reception and staff in such a positive way - much appreciated. It would be a great pleasure for us to welcoming... More 

Kinglake, Australia
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There are few surprises at this hotel. It is functional, conveniently located and provides the basics. The entrance could do with some work, as you enter through a cloud of smoke and littered cigarette butts, but the lobby is nice and the rooms well appointed. In room air conditioning is a bonus during summer. Breakfast was okay, if crowded. I... More 

Helpful?
1 Thank Jennifer H
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Jennifer H., Thank you for choosing Crowne Plaza Heidelberg and for taking the time to giving us your feedback on TripAdvisor.com. I am pleased to read that you enjoyed the hotel location as well as the air conditioning and the rooms and our lobby. I regret that we could not satisfy you with our Club lounge. We offer there... More 

Gurgaon
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice & clean and very friendly staff. The location is very convenient, and very near to central market area and the old town and the river. Hotel has great indoor swimming pool, breakfast is really great will good options. The staff is available 24*7 and they all can speak English. Its on walking distance to Heidelberg Castle.The lufthansa shuttle services... More 

Helpful?
1 Thank RajendraTraveler
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Rajendra Traveler, Thank you so much for taking the time to sharing your experience at our house with all the TripAdvisor.com users. It is wonderful to know that you enjoyed the stay with us and that you liked very much especially the pool and our breakfast buffet! We are happy that we could provide you with the Lufthansa shuttle... More 

Raleigh, North Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Great location near train station with easy walk to the Old City and river. Although the rooms are not rustic, they are highly functional and very generous in size; easily fitting our family of three including a very tall son. The beds were very comfortable and we were able to request pillows to fit our sleep preference. Our room was... More 

Helpful?
Thank sdi013
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear sdi013, Thank you so much for your recent stay with us as! I also want to thank you for your kind words regarding the hotel location, our rooms, staff and service. It is wonderful to know that you enjoyed your stay with us! Looking very much forward to welcoming you back again - hopefully in the not too distant... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Hotel Heidelberg is due to its excellent city location the ideal starting point for your visit in Heidelberg and the metropol region Rhine-Neckar making it a great place to stay.The world famous sights of the city of Heidelberg can be conveniently reached by foot. If you are visiting the city on business, local companies like SAP, Heidelberger Druck, ABB and HeidelbergCement are located only a short distance from the hotel. The Crowne Plaza Hotel Heidelberg offers refurbished guestrooms and suites in various sizes making your stay a memorable experience. For dining you have the choice between the restaurant Westcoast and the beer and wine bar Gaudeamus .For hotel guests the use of our wellness area Kurfuerstentherme with pool, sauna, steam bath and whirlpool is complimentary. The Crowne Plaza Hotel Heidelberg is offering you the perfect location for your events. 7 function rooms with modern technical equipment combined with excellent service and the experience of our staff guarantee a successful event. The Lufthansa Airport Shuttle takes you conventiently from the International Airport Frankfurt to our hotel. Next events in the Region: SAP Arena 20.6. EaglesHockenheimring 13.-14.6. Porsche Sports Cup / 04.07. Sonisphere ... more   less 

Additional Information about Crowne Plaza Heidelberg City Centre

Address: Kurfuersten-Anlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $138 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Heidelberg City Centre 4.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Hotel Style:
#2 Spa Hotel in Heidelberg
#5 Luxury Hotel in Heidelberg
#7 Business Hotel in Heidelberg
#7 Family Hotel in Heidelberg
#7 Romantic Hotel in Heidelberg
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