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Crowne Plaza Heidelberg City Centre

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Crowne Plaza Heidelberg City Centre
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896 Reviews from our TripAdvisor Community

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Showing 584: English reviews
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A well located hotel, with comfortable rooms and a good service. The breakfast is good with many options and the restaurant allow us to have a good meal. The hotel has a garage (small places) and a 24h small gym but enough to workout.

Helpful?
Thank Rui A
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

City center hotel, just across the street and you will reach all shopping area and restaurants. 10 minutes walking from hotel then you are in historical area. I think you will enjoy your stay. Hotel staff friendly and helpful.

Helpful?
Thank ABDULRAHMAN A
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear ABDULRAHMAN A, thank you so much for sharing this wonderful feedback on Tripadvisor.com. It is wonderful to know that you enjoyed so very much the stay with us and we could fullfill your expectations. It would be a great pleasure for us to welcoming you back again. With best regards Victoria Steiner Executive Assistant Manager More 

Hartwell, Georgia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful experience from check in to check out, spent 2 nights here before joining for our tour in Frankfurt. From Checkin desk staff was very polite, answered all questions and enabled us to check in early as we had arrived from Frankfurt 11am. Room clean spacious, housekeeping very attentive, asking if anything else we needed, gave us softer... More 

Helpful?
Thank Nursedew
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear nursedew, thank you so much for sharing your recent experience at our house with all the Tripadvisor.com users. It is wonderful to read that you enjoyed so much your guest room, our pool and the food at our Bar "Gaudeamus" - much appreciated. We are very much looking forward to welcoming you back again - it would be a... More 

Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is conveniently located near the center of town, the train station, short walk to the old city. Rooms are comfortable, clean, tiny fridge, coffee and tea pot, nice shower and bathtub. Excellent breakfast buffet, delicious coffee and food, adjacent bar and restaurant. There is a swimming pool, indoor with sauna and steam room. Pool is free, sauna and... More 

Helpful?
Thank Christina F
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Christina F., thank you for your recent stay with us as well as for taking the time to sharing your feedback on Tripadvisor.com. I am delighted to read that you enjoyed your room, our pool and our restaurant & bar! It would be a great pleasure to welcoming you back again in our hotel! With kind regards Victoria Steiner... More 

Foster City, California
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for several days to attend a conference. This was a hotel recommended by the conference organizers. It is centrally located and has buisness lounge. Rooms are not huge, but they're clean. Breakfast buffet was good. Old town Heidelberg and the castle are about 15 minutes by foot. The zoo is a short bus ride away. They advertise... More 

Helpful?
Thank rv4502016
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear rv4502016, thank you so much for sharing your recent experience at our house with all the Tripadvisor.com users. It is great to read that you enjoyed your guest room, the breakfast buffet and the location of our hotel - much appreciated. All the more I truly regret the experience you had to make concerning the babysitter - my sincerest... More 

Lisbon, Portugal
Level Contributor
63 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Located just a few blocks of the main street, the lobby and the rooms are just average. I can't say that it is bad, but can't say it is amazing either. There are somethings dated like the golden doors and elevators or the wood panels in the rooms but not so bad that you can't handle it. The staff are... More 

Helpful?
Thank tiago5
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear tiago5, thank you for taking the time to giving us your feedback on Tripadvisor.com, which we truly value. We regret that your recent stay did not fullfill your expectations completely. The price for our parking garage is comparable to the price structure of other parking garages in the city centre - we ask for your kind understanding. Dear tiago5,... More 

Kfar Saba, Israel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located (just as the vast majority of hotels in Heidelberg), it appears to be a bit outdated and far from being fancy but nonetheless nice and clean. The entire staff is very friendly and professional and it really shows that they try to make your stay there pleasant. The room was too small and had 2... More 

Helpful?
Thank TopKnife
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear TopKnife, many thanks for your kind feedback on Tripadvisor.com. I am delighted to know that you enjoyed your stay with us und liked especially our staff and the breakfast. Please apologize that we could not offer you a room with just one bed - we always try to fullfill all wishes, therefore we regret that it was not possible... More 

Tokyo, Japan
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Conveniently located at the center of the town. Easy walking distance to the Old Town, leading to the Heidelberg Castle. The staff are nice and helpful. Breakfast has a large range of selection. The different sockets types installed in the rooms are very convenient. The relaxing pillow spray provided for free in the room is a bonus. The Frankfurt Airport... More 

Helpful?
Thank Butil B
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Butil B., Thank you so much for choosing Crowne Plaza Heidelberg as well as for taking the time to sharing this amazing feedback on Tripadvisor.com. I am delighted to read that you felt so comfortable with our amenities, your guest room, the staff and the direct connection from our hotel without any stopp to Frankfurt airport. Many thanks for... More 

Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was great, very friendly staff, and in a great location to explore Heidelberg. We were lucky to be upgraded to executive rooms when we arrived, very spacious and comfy, with a massive bed, Tassimo coffee machine, although a slightly tired looking bathroom. What was slightly confusing was we had 2 identical rooms (4 guests) and one had a... More 

Helpful?
Thank Chris D
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Chris, thank you so much for your recent stay at Crowne Plaza Heidelberg and for taking the time to giving us your kind feedback on Tripadvisor.com. I am delighted to read that you liked the room-upgrade, the breakfast buffet and the central location of our hotel. It would be a great pleasure for us to welcoming you back again.... More 

Green Bay, Wisconsin
Level Contributor
204 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The room is very nice and clean. It is on the small side. The breakfast we great. It is only a block off the main shopping street which makes it very convenient. Hotel staff friendly and efficient. The queen bed is very comfortable. Modern feel. I would stay here again if I come back

Helpful?
Thank Frank C
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Frank, thank you very much for sharing your experience on Tripadvisor.com! I am delighted that you enjoyed the rooms, the location of our hotel in the city centre as well as our breakfast buffet. Thank you also very much for your comment about the friendliness of our staff! It would be a great pleasure for us to welcoming you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Hotel Heidelberg is due to its excellent city location the ideal starting point for your visit in Heidelberg and the metropol region Rhine-Neckar making it a great place to stay.The world famous sights of the city of Heidelberg can be conveniently reached by foot. If you are visiting the city on business, local companies like SAP, Heidelberger Druck, ABB and HeidelbergCement are located only a short distance from the hotel. The Crowne Plaza Hotel Heidelberg offers refurbished guestrooms and suites in various sizes making your stay a memorable experience. For dining you have the choice between the restaurant Westcoast and the beer and wine bar Gaudeamus .For hotel guests the use of our wellness area Kurfuerstentherme with pool, sauna, steam bath and whirlpool is complimentary. The Crowne Plaza Hotel Heidelberg is offering you the perfect location for your events. 7 function rooms with modern technical equipment combined with excellent service and the experience of our staff guarantee a successful event. The Lufthansa Airport Shuttle takes you conventiently from the International Airport Frankfurt to our hotel. Next events in the Region: SAP Arena 20.6. EaglesHockenheimring 13.-14.6. Porsche Sports Cup / 04.07. Sonisphere ... more   less 

Additional Information about Crowne Plaza Heidelberg City Centre

Address: Kurfuersten-Anlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $148 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Heidelberg City Centre 4.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Hotel Style:
#2 Spa Hotel in Heidelberg
#4 Luxury Hotel in Heidelberg
#7 Business Hotel in Heidelberg
#7 Family Hotel in Heidelberg
#7 Romantic Hotel in Heidelberg
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