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Hotel Zum Ritter St. Georg

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Hotel Zum Ritter St. Georg
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99 Reviews from our TripAdvisor Community

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Showing 54: English reviews
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

My partner and I had a 2 night stay booked at this hotel. Unfortunately due to a family emergency we had to get flight home last minute. Called hotel immediately to explain situation. Hotel was entirely unsympathetic and wouldn't even consider giving refund even under the horrible circumstances. Most hotels give 24 hour free cancellation and wouldn't refund the second... More 

Helpful?
Thank JGChapmans
Singapore, Singapore
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were very pleased to see the hotel building which is a charming historic building. We had to walk a bit from the parking garage. The location is great. Very central with lots of eating options very close by. We could also easily walk to the funicular to the Castle and to the pedestrian bridge. Our room was very small... More 

Helpful?
Thank bhatku101
Matthias E, Manager at Hotel Zum Ritter St. Georg, responded to this review

Dear Bhatku101, I am happy to read that you have enjoyed your stay at the hotel Zum Ritter St. Georg. I do hope to welcoming you soon again and that you will have another possibility to explore more sights in the area of Heidelberg. Kind regards Matthias Engel General Manager More 

Leuven
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The concierge was very helpfull for letting me park in front of the hotel. The room i had was sparsely decorated which was a bit of a disappointment after seeing the highly ornamental wonderfull facade and restaurant. Maybe management should consider to add 1 of 2 tastfull "Heidelberg styled" decorations? Overall an excellent experience! Tx!

Helpful?
Thank Jvds66
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Jvds66, thank you for sharing your experience during your stay at the Hotel Zum Ritter. I am happy to read that you have been satisfied with our service. I would like to inform you, that after our renovation this year, we have made some lovely pictures of Heidelberg and its surroundings which we will be framed soon and placed... More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

It is exceptional to live in a hotel which in itself is a historic monument and point of sightseeing, but in this hotel in this exceptional city you do. With history back to the 15-hundreds, it is a beautiful piece of art both inside and outside. Excellent service, and a impressive breakfast table too. We had one of the rooms... More 

Helpful?
Thank Ole R
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Mr. Ole R, I am happy to read, that you have enjoyed your stay in the oldest building in Heidelberg at the Hotel Zum Ritter. I would also like to thank you that you have shared your experience of our breakfast selection and the friendleness of our staff. I do hope to welcoming you soon again. kind regards Matthias... More 

Pittsburgh, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 14, 2016

We rented 3 rooms for 1 night for our family of 7. The rooms were very nice and clean. We stayed here the night Germany beat Italy in overtime for the Eurocup and it was very exciting to be so close to the heart of the town. The location of the Zum Ritter is fantastic, but parking is a bit... More 

Helpful?
Thank MaryM-Pgh
Matthias E, Manager at Hotel Zum Ritter St. Georg, responded to this review

Dear Mrs. MaryM-Pgh, I am happy to read that you have enjoyed your stay at the Ritter and that you could follow the European Championship in Germany. I do hope to welcoming you again in Heidelberg. Kind regards Matthias More 

2 reviews
5 of 5 stars Reviewed July 14, 2016

Could not have been any better. Perfect view outside our room, always came in to a cleaned room and sparkling water, right in the town center. All of the staff was so friendly. It is also very safe. We returned to the hotel after midnight and the doors had been locked however someone quickly came to unlock it for us.... More 

Helpful?
Thank Whitney G
Matthias E, Manager at Hotel Zum Ritter St. Georg, responded to this review

Dear Mrs. Whitney G, thank you for taking your time to share your experience on Tripadvisor for your stay. It is always very motivating to read that you have been happy with the service from our team and that you felt comfortable at the Ritter. I do hope to welcoming you again whenever you return to lovely Heidelberg. Kind regards... More 

Houston, Texas
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 29, 2016 via mobile

I absolutely loved the hotel. The staff was extremely helpful in providing directions and tips on where to go. The room was spacious and the bed very comfortable Breakfast was delicious and provided a big variety. I would definitely stay here again. Sadly, I left my travel pillow behind and I am hoping someone found it.

Helpful?
Thank Jaxfan68
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Jaxfan68, I want to thank you for sharing your experience during your stay at our hotel. I am more than happy to read that you have been satisfied with the service of our staff and the offer of our breakfast. I do hope to welcoming you soon again at the Ritter. Kind regards Matthias More 

Dublin, Ireland
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed June 22, 2016

We stayed here for a weekend and enjoyed our stay. we had a room at the front of the hotel which we knew could be noisy from reading tripadvisor reviews. When we arrived they offered us an alternative room as they said that it could be noisy at night but we decided to stick with our room at the square... More 

Helpful?
Thank BibiDub
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear BibiDub, Thank you for taking your time to share your experience during your stay in Heidelberg at the Hotel zum Ritter St. Georg. I am happy to read that you have enjoyed your stay overall. Concerning the second day for the breakfast I am deeply sorry, that you have not been served accordingly to our standard, as we have... More 

Nairobi, Kenya
Level Contributor
216 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed June 11, 2016

We stayed here for five nights and found the staff very friendly, the room incredibly clean and suitable for our family of three. We were on the third floor and our room got lots of direct sunlight in the afternoon; it was warm but thankfully the hotel had a very good standing fan that not only cooled the room but... More 

Helpful?
Thank AliciaPhxtoHK
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear AliciaPhxtoHK, thank you for taking your time to post your experience during your stay at the Hotel Zum Ritter in Heidelberg. I am happy to read that you have been happy with the service of our team and that enjoyed our new beds. I do hope to welcome you soon again. Kind regards Matthias More 

Berlin, Germany
Level Contributor
119 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 11, 2016

The hotel is located at the east end of Hauptstraße - a one-mile long pedestrian area in the centre of historic Heidelberg. The building dates from the end of the 16th century, but comes with all the trappings of a modern hotel. I stayed in a single room that was furnished with a bed, a bedside table, a desk with... More 

Helpful?
1 Thank Ralf T
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Ralf T, thank you very much for writing such a detailed review from your stay in Heidelberg and your experience at the Hotel Zum Ritter. I am happy to read that you have enjoyed your stay at our newly refurbished and renovated hotel. I do hope to welcoming you soon again in Heidelberg. Kind regards Matthias Engel General Manager More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Hotel Zum Ritter St. Georg

Address: Hauptstr. 178, 69117 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $119 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zum Ritter St. Georg 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Hotel Zum Ritter St Georg
Zum Ritter St Georg Hotel
Hotel Style:
#12 Luxury Hotel in Heidelberg
#15 Business Hotel in Heidelberg
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