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Ibis Heidelberg Hauptbahnhof

Willy Brandt Platz 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
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1,149 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Hamilton, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Normally an Ibis hotel would merit a high rating, as typically they offer reliable, comfortable, clean rooms, and welcoming friendly staff. All of this was true of Heidelberg Hauptbanhof, but the hotel is badly let down by a very poor design of shower cabinet, which is potentially very dangerous. The shower features an unusually high step to get into or... More 

Helpful?
Thank BigBlueWing
Christchurch, New Zealand
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As the hotel is only 100 metres from the railway station exit, it's very convenient if you're breaking your journey in Heidelberg and travelling on by train the next day. However, if you want to visit the old town, it's a long walk. You could take the S-Bahn to HD Altstadt (old town) if you're familiar with how to buy... More 

Helpful?
Thank Weekender057
Salem, Oregon
Level Contributor
94 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As others have said - handy location, clean, good breakfast. And really, really small bathrooms (even for a petite female - seriously tight quarters). Even with train station right outside, noise level was minimal with closed windows. Handy tourist information center nearby to assist with directions for transit to old town area. For a quick stop over this is a... More 

Helpful?
Thank oregongirl2005
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

San Diego, California
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, very close to train station (right there) and nearby restaurants. A distance for old town and castle. Very small room, but clean, well appointed. Bathroom barely holds 1 person, very tight spaces. Breakfast was very good, typical German breakfast.

Helpful?
Thank mike S
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Brighton, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 15, 2016

This is an OK budget hotel, pleasant enough considering the price. Breakfast is fine. Free parking and wifi. So I was quite happy with it as it was quite cheap. You can't get hot drinks from the hotel at night just cold drinks. There's a mcdonalds a few doors down though. I could see the castle quite far off from... More 

Helpful?
Thank Artlover123456
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Sandbach
Level Contributor
64 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 8, 2016

The Ibis heidelberg is a typical Ibis brand hotel. The welcome is warm and friendly, the rooms are small but comfortable and the breakfasts plentiful. Unusually this hotel has a proper wardrobe in the room rather than shelves. The hotel is adjacent to the railway station, close to the bus and tram stops and the bus stop for long distance... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank conguk
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 2, 2016 via mobile

So we had the last room available, I say room because it had a door. I would say a little over priced for the room, Location was great close to train, rail, bus stations. Breakfast was also good. hotel Parking a little difficult to understand but figured it out. It would be nice if they blocked two spots out front... More 

Helpful?
Thank H2ocamping
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2016

I love this beautiful town and the Ibis is a PERFECT place to stay: convienient, fabulous hospitality, clean, and right in the heart of Heidelberg. I would definitely stay there again. The convienient public transportation makes it even better for tourists.

Helpful?
Thank Paula L
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Porto Alegre, Rio Grande do Sul, Brazil
Level Contributor
4 reviews
3 of 5 stars Reviewed May 30, 2016

Very common hotel. The room has nothing special. Fair price. The breakfast was nice with some tasty options. The best of this hotel is that is closer to the train station, making easier to shifts to other cities.

Helpful?
Thank MarceloPinheiro
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Khartoum, Sudan
1 review
4 of 5 stars Reviewed May 23, 2016

IBIS is an excellent hotel with so nice staff, very clean and located at suitable location close to bus, train and taxi stations...I enjoyed walk from IBIS to the city center....Highly recommended hotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank remonda_22
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The 2 star Ibis Heidelberg is centrally located and offers 170 airconditioned rooms equipped with WiFi. The hotel also features two airconditioned conference rooms and a bistro bar. Enjoy the walk to visit Heidelberg Castle, only 2.5 km away, and be enchanted by the picturesque backdrop that it provides. Stroll along the 1.8 km long pedestrian area or discover the Neckar Valley aboard a riverboat. Free parking at the hotel. ... more   less 

Additional Information about Ibis Heidelberg Hauptbahnhof

Address: Willy Brandt Platz 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $78 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Heidelberg Hauptbahnhof 2*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com, Hotwire, Orbitz, Travelocity, Agoda, Odigeo, HotelTravel.com and Priceline so you can book your Ibis Heidelberg Hauptbahnhof reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Heidelberg Hotel Heidelberg
Accor Heidelberg
Hotel Style:
#2 Best Value Hotel in Heidelberg
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