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Ibis Heidelberg Hauptbahnhof

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1,200 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great location, very convenient. Good level of cleanliness, the low price of the room comes from it's rather small area, which is absolutely not problematic, the equipments are more than satisfactory. Amazing bedding. Friendly service. Above all, for that price (11€), the breakfast buffet is fantastic !

Helpful?
Thank Judith B
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Acworth, Georgia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was very inexpensive, close to the central rail station, clean and a great breakfast. The room (twin double beds) was small (just like everything in Germany). The room itself was very clean. The bathroom was tiny (after you shower, leave the show doors open and you will not hit your elbows as you are drying off). There is... More 

Helpful?
Thank LJGoose
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Dundee, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Although the hotel is very centrally located, I.e. Right beside the main railway station, it really misses a trick in that it doesn't have a restaurant (apart from breakfast facilities) especially as there is no competition nearby apart from a "McDonalds"! This hotel's greatest asset is its staff who were very helpful, friendly and knowledgeable.

Review collected in partnership with Ibis Hotels

Helpful?
Thank Alan B
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Johannesburg
Level Contributor
164 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

I have started staying at the iBis Hotels some years ago because you know what you are getting and you know the facilities to expect. These are basic comfort hotels without any frills, but, that is exactly why I go back to them. You know you will get the basic comforts at a reasonable price and the staff are friendly... More 

Helpful?
Thank PeterV1
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

London, United Kingdom
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Could not go far wrong with this hotel. It's location making it perfect for getting around the city and an abundant choice of transport. First stop on arrival should be the tourist office located outside the station. The staff there are amazing, so helpful and informative. Buy a travel card which gives access to the castle and funicular but bear... More 

Helpful?
Thank pogson
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

It was easy for us to find location of Ibis Heidelberg as soon as we arrived at central railway station (Hauptbahnhof). Tour information center and bus stop are also very close to the hotel. There are clean room (I used twin-room), kind service of reception desk and fascinated breakfast service so I'd like to recommend this hotel to other travellers.

Review collected in partnership with Ibis Hotels

Helpful?
Thank Hyeongseok K
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Seattle, Washington
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was a nice hotel easy to find next to the train station. The reception was great and helpful. Breakfast was 11 euros per person and worth it. The room was the smallest I have experienced but clean. I would return.

Helpful?
Thank TravelByCastle_13
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Kandy, Sri Lanka
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

There is no bad thing to say about this hotel Other than the size of the room which is small i think.My wife and i stayed at this beautiful hotel on 24th of July 2016.Rooms are clean and the beds are comfortable. Staff was really friendly. Conveniently located as the main railway station is hop and jump distance.

Helpful?
Thank asangahapu
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Mold, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

Having stayed in Ibis' before I had an idea of what to expect and in FB fact the Ibis in Bristol was very nice and comfortable. I booked the Heidelberg Ibis when on a business trip and was unable to secure my usual hotel First the positives, the location was great, right by Hauptbahnof in Heidelberg was perfect. I was... More 

Helpful?
Thank adil9217
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The 2 star Ibis Heidelberg is centrally located and offers 170 airconditioned rooms equipped with WiFi. The hotel also features two airconditioned conference rooms and a bistro bar. Enjoy the walk to visit Heidelberg Castle, only 2.5 km away, and be enchanted by the picturesque backdrop that it provides. Stroll along the 1.8 km long pedestrian area or discover the Neckar Valley aboard a riverboat. Free parking at the hotel. ... more   less 

Additional Information about Ibis Heidelberg Hauptbahnhof

Address: Willy-Brandt-Platz 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $73 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Heidelberg Hauptbahnhof 2*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Odigeo, Agoda, TripOnline SA, Priceline, Hotwire and ACCOR so you can book your Ibis Heidelberg Hauptbahnhof reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Heidelberg Hotel Heidelberg
Accor Heidelberg
Hotel Style:
#3 Best Value Hotel in Heidelberg
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