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Der Europaische Hof Heidelberg

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Der Europaische Hof Heidelberg
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347 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Saudi Arabia
Reviewed yesterday NEW

الغرف اللوبي كل شيء ممتااااز نظيف وواسع ، الافطار لذيذ ، الموقع قريب من السنتر، الموظفين والستاف كله لطيف everything in the hotel beautiful. room, lobby, staff all were amazing. the breakfast delicious. location was perfect . highly recommend

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Thank Princess A
Reviewed 6 days ago NEWvia mobile

What an amazing hotel. A family owned hotel prestigious and classy. The service is amazing and the owners are actually there to ensure quality. The hotel and its staff is one big family. Food is amazing too.

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Thank Siham D
Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear Siham D, thank you very much for your great review on tripadvisor. We are very happy that you had "an amazing stay" in our privately run hotel". We will pass your compliments concerning the service and the food on to our colleagues. It was a pleasure to have you in our hotel. All the best, Caroline von Kretschmann (4th...

South Florida
Reviewed 2 weeks ago

We spent the weekend in Heidelberg before a week of work in Frankfurt in January. I found this hotel and read all about it. From the minute we walked in the staff was so friendly and treated us nicely, made us feel more like home. Your hotel is elegant and 5 star. We flew in from the US and went...

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Thank TrippinDudes
Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear TrippinDudes, I would like to thank you very much for your comment on Tripadvisor, regarding your stay at the Europäischer Hof. I am delighted to read that you had a wonderful stay with us! And I am happy to hear that you liked your room, the cordial service of our colleagues, the interaction with the 2 ladies at the...

Riyadh
Reviewed 2 weeks ago via mobile

Amazing hotel,you feel you're home and I asked the manager she told that's our aim,lovely staff, friendly concierge,great service, and few minutes walking to the old town, the formal restaurant is excellent with great taste and service,but the access to the Spa isn't comfortable .

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Thank Hala1975
Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear Hala1975, thank you very much for your great review on tripadvisor. We are very happy that you really enjoyed your stay in our privately run "familyhotel" and that you found our house "amazing". We are sorry that you had not a comfortable access to the Panorama Spa. We will pass your compliments concerning the "lovely staff, the friendly concierge,...

Stowmarket, United Kingdom
Reviewed 3 weeks ago

this was our second visit to the hotel and I must say I was in impressed with that visit this second is it only reinforced our expectations I we would strongly recommend this hotel for those special occasions the restaurant it's fabulous

Review collected in partnership with this hotel
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Thank onehouses
Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear onehouses, thank you very much for your review of to Europäischer Hof Heidelberg on TripAdvisor. We are delighted that you were impressed with your second visit and that you would strongly recommend us. That really makes us happy. I shall be more than happy to forward your words of encouragement to to our team who made this experience possible....

London
Reviewed 3 weeks ago via mobile

Hotel is clean, a 5 minute walk to town centre. Service is good. My only problem is the room door - it is a hassle to lock and unlock the doors every time (and the hotel key is linked to a massive metal keychain which is like a mini dumb bell in your hands) - the management should consider using...

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Thank whoisberlin
Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear whoisberlin, thank you for reviewing us on tripadvisor. We are happy that you enjoyed your stay in many respects, especially the good service, the central location in the middle of the old city and the cleanliness. Thank you very much for your advice concerning the keys. We have already changed more than one third of our rooms to a...

Toronto
Reviewed 3 weeks ago

I generally had a good experience here but there were some issues. First, the room was beautiful. Very nice decor, feminine and shabby chic. I really liked the effort put into the decor. The view was over some rooftops but if I stuck my head out the window I could see mountains. The bed was very comfortable. The pillows were...

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Thank somegirlwhotravels
Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear Mrs "somegirlwhotravels",thank you for taking the trouble to give such a detailed account of your experiences during your stay at the Euopäischer Hof. First of all we are happy that you enjoyed your stay in many aspects. “The beautiful room, the yery nice decor, the very comfortable bed and the good quality of the wifi“. You mentioned the „feminine...

Cork, Ireland
Reviewed January 11, 2017

fantastic hotel superb service fabulious staff I wish to mention a Hungarian waitress ( cant remember her name) the best service with a brilliant sense of humour and a radiant smile we have experienced in any 5 star European hotel Ithink the staff make this hotel special

Review collected in partnership with this hotel
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Thank cornelius o
Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear cornelius o, thank you very much for your fantastic review. We are so happy that you find "the hotel fantastic, the service superb and the staff fabulous". We will pass your compliment concerning the "Hungarian waitress" on to Mrs. Czako. We are really proud of her. It was a pleasure to have you as our guest. All the best,...

Dublin, Ireland
Reviewed January 9, 2017

This Hotel I booked on the Internet and visited and stayed after Christmas. The whole experience was superb and the Standard of Service was totally 5 Star. The rooms are large and the public spaces are all maintained and decorated beautifully. The Restaurant and Bar are also lovely and the service was also excellent here. I would make particular mention...

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Thank demandingman
Caroline v, Geschäftsführer at Der Europaische Hof Heidelberg, responded to this review

Dear demandingman thank you very much for your compliments and your very positiv feedback on tripadvisor. We are very happy that you enjoyed your stay in our hotel and that you find that "The whole experience was superb and the Standard of Service was totally 5 Star". That ist what we aim for. We will pass the compliment concerning the...

Birmingham, United Kingdom
Reviewed January 2, 2017

Excellent hotel, could not fault it at all. All the staff were amazing and totally spoilt us during our stay. The hotel is in an excellent location close to everything including some great running routes. Thank you to everyone at the hotel for making our stay so special.

Review collected in partnership with this hotel
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Thank J H
Caroline v, General Manager at Der Europaische Hof Heidelberg, responded to this review

Dear J H, thank you very much for your compliments and your positiv feedback on tripadvisor. We are very happy that you enjoyed your stay in our hotel and that you had a wonderful time. We will pass the compliment concerning the "amazing" staff on to our colleagues. We are really very proud of them ;-) Have a wonderful and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Guests quite simply expect more from an owner-managed hotel. More individuality. More heart. More personality. As one of few privately run 5 stars superior hotels, The Europäischer Hof frequently goes one better. Since 1865, guests from all over the world have enjoyed the unique flair of this hotel, which is located close to Frankfurt and Stuttgart. The name of our establishment stands for all that is best in European hotel culture and for exceptional standards of service. Official listings have rated the Europäischer Hof Heidelberg as the finest hotel in Heidelberg and in the Rhine-Neckar Metropolitan Region. The hotel is a Certified Business Hotel, Certified Conference Hotel, and certified as conforming to the pharma code. Accordingly, offers everything you expect of a professional business hotel. ... more   less 

Additional Information about Der Europaische Hof Heidelberg

Address: Friedrich-Ebert-Anlage 1, 69117 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $231 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Der Europaische Hof Heidelberg 5*
Number of rooms: 118
Reservation Options:
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Hotel Style:
#3 Business Hotel in Heidelberg
#5 Luxury Hotel in Heidelberg
#6 Romantic Hotel in Heidelberg
#11 Family Hotel in Heidelberg
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Questions & Answers

Here's what travelers have asked, with answers from Der Europaische Hof Heidelberg staff and other travelers.
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Cambridge
over a year ago
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over a year ago
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over a year ago

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Questions? Get answers from Der Europaische Hof Heidelberg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing the inner courtyard were very quiet”
 of 5 bubbles Striker709, Nov 28, 2016 | Read review
“I prefer a room that overlooks the Garden area, above the water feature.”
 of 5 bubbles kr60gm, Oct 31, 2016 | Read review
“Try for a room that faces into the courtyard.”
 of 5 bubbles Sportshortt, Oct 1, 2016 | Read review
“Inner courtyard rooms have a nice view and are quiet”
 of 5 bubbles Anglophile13, Aug 17, 2016 | Read review
“Make sure that you book the renovated rooms.”
 of 5 bubbles khaledalsheikh, Jul 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question