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Leonardo Hotel Heidelberg City Center

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Leonardo Hotel Heidelberg City Center
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297 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Heidelberg, Germany
Reviewed 2 weeks ago

Pros: cozy spacy rooms cleaned well.Modern. Cons: higher moisture due to weak ventilation, no shower curtain.Breakfast just average but tasty.Available from 6:30 only. Purpose of stay: Business trip...

Review collected in partnership with this hotel
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Helpful?
Thank 650erik
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Erik, thank you for your time and your feedback. We are looking forward to welcome you again in our hotel. Best regards, your Leonardo Hotel Heidelberg City Center

Chiavari, Italy
Reviewed 4 weeks ago via mobile

Room cleaning service is pretty bad. The elevator is a pain in the morning. Breakfast good and good the front desk service. Park underground available but not cheap. Very good wifi coverage and speed.

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Helpful?
Thank Elanste
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Elanste, thank you for your feedback and your time. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and our guests in the future....

Bucharest, Romania
Reviewed January 4, 2017

This was a 4 star hotel. My single room was quiet, comfortable and had a full bed. The bathroom was clean, neat and functional. The free wifi worked but was slow. The hotel was dog friendly and had a grassy area outside where I could walk my dog. There was a bar near the entrance. It was open until midnight...

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Helpful?
Thank Sam L
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Sam, thank you for your time and your feedback. We are very happy about your words, thank you. We are looking forward to welcome you again in our hotel. Best regards, your Leonardo Hotel Heidelberg City Center

Greater London, United Kingdom
Reviewed December 18, 2016

It's in the heart of Heidelberg. Not very promising look from outside. A bit small lobby but with helpful reception and concierge. A good and clean room, average size and everything work well. The bathroom also clean. Very good breakfast.

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Helpful?
Thank Gregorius S
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Gregorius, thank you for your time and your feedback. We are very happy about your words. We are looking forward to welcome you again in our hotel. Best regards, your Leonardo Hotel Heidelberg City Center

Blackpool
Reviewed December 2, 2016

Stayed at this hotel over the last weekend with the intention of using it as a base for visiting the Christmas Markets in Heidelberg. It was a great choice for that and for other reasons. The hotel was a ten minute walk from the Airport Shuttle bus stop (which was a bonus as our flight was delayed and we arrived...

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Helpful?
1Thank PandPBlackpool
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Guest, thank you for your time and your feedback. We are looking forward to welcome you again in our hotel. Best regards, your Leonardo Hotel Heidelberg City Center

Cupar, United Kingdom
Reviewed November 9, 2016

I stayed here on business and apparently got an upgrade to an executive room. The room had all the usual items for the business traveller. The one surprise was the bright red tiles on the bathroom floor - a bit much really! It happened to rain very heavily overnight and I spent most of the night awake as there were...

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Helpful?
1Thank srocc
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Guest, thank you for your time and your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and our guests in the future....

Cairo, Egypt
Reviewed November 1, 2016

Nice Hotel, great breakfast Buffet, clean and good rooms, food served in the bar is tasty but unfortunately service is poor. Location of Hotel is poor, in a remote area. the process of checking in and out is smooth and fast. Overall experience is good,

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Helpful?
Thank dnomyara2016
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Guest, thank you for your time and your feedback. We are looking forward to welcome you again in our hotel. Best regards, your Leonardo Hotel Heidelberg City Center

Dublin
Reviewed October 30, 2016

A wonderful trip to Heidelberg where we stayed at the Leonardo Hotel. A perfect location - 2 minutes stroll from the nearest bus/tram stop. A selection of restaurants closeby. Room 810 - a large room with balcony, fridge, kettle and free safe. The staff were extremely friendly - especially the lovely Italian waitress who looked after us each morning at...

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Helpful?
Thank SusanKerins
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Susan, thank you for your time and your feedback. We are very happy about your words. Thank you. We are looking forward to welcome you again in our hotel. Best regards, your Leonardo Hotel Heidelberg City Center

Reviewed October 29, 2016 via mobile

Parking at the hotel is expensive so used an underground car park on opposite side of road down a side street €10 a day. Reception friendly and helpful. Slept on 9th floor room 916 WiFi poor in this room. Weak signal. Constantly needed to log in which was a real nuisance. Quiet room.

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Thank ajplap
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Guest, thank you for your time and your feedback. We are looking forward to welcome you again in our hotel. Best regards, your Leonardo Hotel Heidelberg City Center

Newton Le Willows, United Kingdom
Reviewed August 19, 2016

My wife and I enjoyed a very pleasant 3 day stay here , whilst visiting my son in Heidelberg. All of the staff were polite, helpful and efficient.The room was large,comfortable and cleaned daily. Breakfast had lots of choices available,both hot and cold, and champagne was also there if you fancied it ! Other nice touches included a welcome drink...

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Helpful?
1Thank barrytither
Sejida Z, Manager at Leonardo Hotel Heidelberg City Center, responded to this review

Dear Guest, thank you for your time and your feedback. My stuff and I was very happy about your words, thank a lot. We are looking forward to welcome you again in our hotel. Best regards, your Leonardo Hotel Heidelberg City Center

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Leonardo Hotel Heidelberg City Center offers excellent service in a modern atmosphere. It is located only a few steps away from the city centre and the railway station, allowing you to enjoy not only a high standard in living comfort but also remarkable views of the idyllic Rhine plains and the romantic Old Town. Whether for business or leisure - your stay at Leonardo Hotel Heidelberg City Center will be a relaxing and unforgettable experience. ... more   less 

Additional Information about Leonardo Hotel Heidelberg City Center

Address: Bergheimer Strasse 63, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $79 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Heidelberg City Center 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Leonardo Hotel Heidelberg
Best Western Heidelberg
Heidelberg Best Western
Hotel Style:
#11 Luxury Hotel in Heidelberg
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Questions & Answers

Here's what travelers have asked, with answers from Leonardo Hotel Heidelberg City Center staff and other travelers.
3 questions
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San Rafael, California
8 months ago

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Questions? Get answers from Leonardo Hotel Heidelberg City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 612 has a good balcony”
 of 5 bubbles PandPBlackpool, Dec 2, 2016 | Read review
“Get a room as high as possible not overlooking the shopping street - and go on a dry day!”
 of 5 bubbles srocc, Nov 9, 2016 | Read review
“Rooms towards the restaurant side gives good view”
 of 5 bubbles Srinivasan15, Jul 5, 2016 | Read review
“great service”
 of 5 bubbles taniaa173, Jul 1, 2016 | Read review
“higher level rooms facing the river”
 of 5 bubbles cocojamtravels, Apr 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question