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Quality Hotel Star Inn Premium Heidelberg

Traveler (76)
Room & Suite (74)
Dining (16)

About

#3 of 16 B&Bs / Inns in Heidelberg
Location
Cleanliness
Service
Value
The new Star Inn Hotel & Suites Premium Heidelberg, by Quality lies directly in the heart of beautiful Heidelberg, nestled on the banks of the Neckar River. Open in spring 2018, the hotel is conveniently located for train travelers and individual tourists alike. The tram stops directly in front of the hotel; the historical old-town streets and alleys with their cafés and restaurants are within easy walking distance. Heidelberg Castle with its famous wine vat, the "Great Heidelberg Tun", the German "Apotheken-Museum" and its exhibits on pharmaceutical history, or the Heidelberg Zoo, are only a few minutes away. Magnificent views of the surrounding countryside can be had from the Heiligenberg or on a Neckar boat cruise.
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Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Dry Cleaning
Electric vehicle charging station
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
72Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
69Reviews
2Q+A
2Room tips
Traveler rating
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Popular mentions
Very new and very good hotel. Super service. Got a super upgrade, thanks! Very reasonable prices. A little chaotic breakfast, but who cares. Room in modern (scandinavian) style and very clean. Will come back
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Response from Z_Diyane, Guest Relations at Quality Hotel Star Inn Premium Heidelberg
Responded 1 week ago
Dear Jens, Thank you for your reservation and your feedback regarding your recent stay with us. It is always a pleasure to receive positive comments. We'd like to apologize if our breakfast room was a bit crowded during your visit, but we hope for your understanding that we have no influence at what time our guests like to have breakfast. For your next stay we recommend the neighbourhood district "Bahnstadt" which is newly built within the last years, with cafés, bars, restaurants and a small park. We hope to welcome you back some day. Best regards, Your team at Star Inn Hotel & Suites Premium Heidelberg, by Quality
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New hotel, modern design, no frills. Very quiet rooms although by a busy road. Mattresses and cushions good quality, friendly staff. Just a bit off the main tourist attractions, but otherwise very good place to stay.
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Response from Z_Diyane, Guest Relations at Quality Hotel Star Inn Premium Heidelberg
Responded 1 week ago
Dear Chris, Thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel & Suites Premium Heidelberg, by Quality. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team and hope to welcome you back soon. Best regards, Your team at Star Inn Hotel & Suites Premium Heidelberg, by Quality
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This hotel is well equipped, the rooms are clean and the surrounding is ok. Some fast foods around e.g. Burger King, Mandys and also excellent restaurant like Neo. However the personal in the hotel is very unfriendly, talking very aggressive to clients, very unprofessional.
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Response from Z_Diyane, Guest Relations at Quality Hotel Star Inn Premium Heidelberg
Responded 1 week ago
Dear Guest, Thank you very much for taking the time to rate your stay at Star Inn Hotel & Suites Premium Heidelberg, by Quality. We very much appreciate the feedback as it is an important information to improve our service. Unfortunately it seems that our service could't exceed your expectations. We'd like to apologize for the behavior of our staff member. A warm welcome and friendly hosting of all our guests is highest priority for us at Star Inn Hotels. We will address your complaint to our colleagues and will remember them of our guest policies. We hope to welcome you back one day and convince you with our service. Best regards, Your team at Star Inn Hotel & Suites Premium Heidelberg, by Quality
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+1
I stay this hotel during my business trip and I must said that this is a 4 star hotel but hotel’s price is 3 star because you might see from my picture about rooms size and and the breakfast is wonderful. I strongly recommend Star inn hotel for your staying in Heidelberg
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Response from Z_Diyane, Guest Relations at Quality Hotel Star Inn Premium Heidelberg
Responded 2 weeks ago
Dear Guest, Thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel & Suites Premium Heidelberg, by Quality. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team and hope to welcome you back soon. Best regards, Your team at Star Inn Hotel & Suites Premium Heidelberg, by Quality
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The hotel is rather new, clean and good maintained, the staff is very helpful and kind. The hotel is quite distant from the city center, yet public transportation is nearby. Breakfast is rich and fresh. The rooms are large and very minimalistic, it can be nice to have more
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Response from Z_Diyane, Guest Relations at Quality Hotel Star Inn Premium Heidelberg
Responded Apr 10, 2019
Dear Guest, Thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel & Suites Premium Heidelberg, by Quality. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team and hope to welcome you back soon. Best regards, Your team at Star Inn Hotel & Suites Premium Heidelberg, by Quality
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PRICE RANGE
$65 - $178 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBaden-WürttembergHeidelberg
NUMBER OF ROOMS
299
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