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Mercure Hotel Panorama Freiburg

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512 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Hythe, United Kingdom
Reviewed yesterday NEW

After a frenetic week it was a relaxing pleasure to stay at the Panorama. The setting at the edge of the Scwatzwald, the welcome at reception, the helpfulness of the staff, the room with view, and the dining add up to make it my favourite hotel

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Helpful?
Thank jon_oldie
Reviewed November 1, 2016 via mobile

Balcony with excellent view Comfortable bed and pillows Free parking High standard baby crib Pool and sauna Impressive design room Unfortunately breakfast and mini-bar very expensive bathroom need update

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Helpful?
Thank sharon-oshri
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear sharon m, Thank you very much for the evaluation of your stay in our hotel. We are really pleased to read that you had a great time with us. For our abundant breakfast buffet we allow us to charge € 17,00 per person and day. This price includes all cold and hot dishes and beverages presented on the buffet....

Singapore, Singapore
Reviewed October 27, 2016

Location: Up on a hill overlooking Freiburg, need a car/taxi to get here Hotel: One building of 5 floors, indoor pool, sauna room, celebrity chef restaurant Room: good size with balcony, views of Freiburg Munster and town Positives: views from room, onsite free parking, good breakfast (paid) Negatives: front-desk, on site restaurant wasn't great, not convenient without car Ranking at...

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Helpful?
Thank Traveleator
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Traveleator, We thank you very much for the detailed evaluation of your stay in our hotel! We are really glad to read that you perceived in a positive way the size of your room with its unique view across Freiburg and the surrounding area, free parking for our hotel and restaurant guests, our abundant breakfast buffet as well as...

Stafford, United Kingdom
Reviewed October 27, 2016

This was one of our stop overs on our 2 week road trip. We stopped here on our last trip a couple of years ago, it was just as good the second time. The staff are very friendly and efficient, they greeted us with drinks and a cold towel and remembered it was my husbands birthday. We had a parking...

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Helpful?
Thank GBB096
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear GBB096, Thank you very much for the excellent evaluation of your stay and your visit of our restaurant "Chez Eric". We are really pleased to read that you had again a great time with us and that you especially enjoyed our facilities, the food served in our restaurant "Chez Eric", the service as well as the friendliness and efficiency...

Auckland, New Zealand
Reviewed October 2, 2016

T his was a return trip and it was again wonderful. Our room faced the forest and was very peaceful. Staff is both responsive and flexible. We arrived on a very busy day so the room was not ready on time, but we received some drink vouchers and a pleasant apology. Despite it being very warm, the AC worked magnificently....

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Helpful?
Thank waiake1
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear a7515, What a pleasure for us to read that you enjoyed your stay over the roof tops of Freiburg - especially your quiet room, the responsiveness and flexibility of our team, the air condition as well as our abundant breakfast buffet. We are looking forward to welcome you soon again! Best regards, Elvira Roth with the whole team of...

Geneva, Switzerland
Reviewed September 25, 2016

I had booked this hotel online and although I had a bit of trouble finding the entry, it was well worth being out of town. All of the rooms have glorious views overlooking the city of Freiburg im Breisgau with lounging chairs as well as a small table and chairs for having a drink outside the room on one's own...

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Helpful?
Thank J. S
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear J.S, Thanks a lot for the evaluation of your stay in our hotel! We are really pleased to read that you had a great time with us and that you especially enjoyed your room with a terrace, sunloungers and a unique view across Freiburg and the surrounding area, the friendliness and efficiency of our whole team, your dinner in...

London, United Kingdom
Reviewed September 5, 2016 via mobile

The hotel has a great view. It's really nice to find such a gem in the area, as we needed a stop while driving to Italy. The room is decent, and as a chain it has basic amenities. However the bathroom is very old and not so clean. I'm glad I was there for only 1 day because otherwise I...

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Helpful?
Thank HK_Traveller05
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear HK_Traveller05, Thank you very much for your evaluation! We are really glad to read that you especially enjoyed the unique view across Freiburg and the surrounding area and that your room met your expectations. At the same time we regret that the bathroom did not meet your requirements. In both room categories we have bathrooms with shower or bathrooms...

Istanbul, Turkey
Reviewed September 4, 2016

we have been trip in germany austria for 12 night also we have been travelling all europa since june .during trip we have stayed many hotels even I do not remember how many we had stayed.mostly of Them were 5 star some of them 4 star a few 3 star .but we discovered that best hotel we have been meet...

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Helpful?
Thank Mehmet Cemal D
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Mehmet Cemal D, Thank you very much for your great evaluation of your stay in our hotel! We are really delighted to read that you had a great time with us and are looking forward to welcome you for another occasion! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

London, United Kingdom
Reviewed August 31, 2016

We have stayed in many hotels either for business or for leisure, but have never come across such an amazing hotel - it is in the forest and yet on the doorstep of Freiburg, with the most beautiful views and all the little luxuries you would expect from a four star hotel. We stayed for two nights but it was...

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Helpful?
Thank Lizzie M
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Lizzie M, Thanks a lot for your great evaluation and your many words full of praise! We are really pleased to read that you had a great time with us and are looking forward to welcome you soon again for a longer stay! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Zug, Switzerland
Reviewed August 28, 2016

We loved the nice modern rooms with the terraces and an incredible view over Freiburg. After a nice welcome we checked in the rooms and have been surprised by the modern decoration in the rooms and the cool pool with a view.

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Helpful?
Thank Pigalle1966
PanoramaFR, Public Relations Manager at Mercure Hotel Panorama Freiburg, responded to this review

Dear Pigalle1966, Thank you very much for the great evaluation of your stay in our hotel! We are really pleased that you enjoyed our nice modern rooms with balconies or terraces and a unique view across Freiburg and the surrounding area as well as our swimming pool and sauna area and the value for money. We are looking forward to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercure Hotel Panorama Freiburg - Chez Eric
Mercure Hotel Panorama Freiburg - Chez Eric
Cuisines: French, Seafood, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Idyllically located on the edge of the forest "above the rooftops of Freiburg", the Panorama Hotel is a haven of tranquility with a mediterranean flair. All 86 comfort and panoramic rooms were renovated in spring 2013 and are equipped with all modern comfort - elegant retreats in which the interplay of materials and colours enlives your sense of well being. Each room has a balcony or terrace with sun loungers as well as a blind and offers a magnificent view of the surrounding area. The restaurant "Chez Eric" seduces and convinces with a light mediterranean cuisine full of finesse. Guests are treated with selected dishes and seafood specialties. All creations are as fresh, light and easily digestible. Mediterranean is also the atmosphere on the spacious, decorated with palm trees bar & brasserie terrace "La Riviera". "Saint Tropez" and "La Riviera" offer seasonally changing delicacies for the small appetite and regional specialities complemented by selected cocktails. The versatile leisure activities like indoor pool, sauna, massage, beauty treatments, two clay tennis courts, bike rental, and miles of jogging and walking trails make the "Panorama Hotel" an ideal place to energize, revitalize and invigorate the senses. Free parking is available directly in the hotel. ... more   less 

Additional Information about Mercure Hotel Panorama Freiburg

Address: Wintererstr. 89, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Price Range: $115 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Hotel Panorama Freiburg 4.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Panorama Freiburg
Mercure Freiburg Im Breisgau
Mercure Hotel Panorama Freiburg Germany/Freiburg Im Breisgau, Baden-Wurttemberg
Hotel Style:
#1 Business Hotel in Freiburg im Breisgau
#1 Luxury Hotel in Freiburg im Breisgau
#2 Family Hotel in Freiburg im Breisgau
#2 Romantic Hotel in Freiburg im Breisgau
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel Panorama Freiburg staff and other travelers.
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Questions? Get answers from Mercure Hotel Panorama Freiburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get rooms on level 4 or 5; with room #s around 4-7; avoid 301 to 305 as those are closest to reception”
 of 5 bubbles Traveleator, Oct 27, 2016 | Read review
“superior room on 4th or 5th floor”
  • forest side
  • sunset from room 410
 of 5 bubbles waiake1, Oct 2, 2016 | Read review
“All rooms have a view, quiet location, great walks in the surrounding woods and an interesting sculpture park.”
 of 5 bubbles 513J_S, Sep 25, 2016 | Read review
“If staying in a superior room ask for one on the fifth floor where balconies are private.”
 of 5 bubbles 926lizziem, Aug 31, 2016 | Read review
“get a room with a view :-)”
 of 5 bubbles Pigalle1966, Aug 28, 2016 | Read review
5 of 5
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