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Novotel Freiburg

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Novotel Freiburg
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1,522 Reviews from our TripAdvisor Community

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Showing 443: English reviews
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Maple, Canada
Reviewed 1 week ago

We had a North-west facing room that overlooked a train station. It also faced a major road. You could hear ambulances and police sirens all night long. The saunas and pool were nice to use after a day of seeing the sights. The hotel otherwise was a comfortable place to stay and typical of any other Novotel. I would stay...

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Helpful?
1Thank 5a25
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the positive feedback and the recommendation. We are very pleased, that you are satisfied with our service and the pool/spa. I am concluding with the aspect of traffic noise by asking for your patience once more. Unfortunately, a centrally located property like ours has its tradeoffs, even though we have been trying to help the...

Novosibirsk, Russia
HOTEL’S FAVORITE REVIEW
Reviewed November 21, 2016

We had a superior room with complimentary mini-bar and free Wi-Fi. It was clean and quiet. The staff are attentive and polite. Breakfast starts at 6:30, it is very good and nourishing. There is a spa and sauna at the hotel. Massage can be booked at reception. The train station is 5 minutes walk away. The Old Town is a...

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Helpful?
1Thank Nina K
About Hotel's Favorite Review
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the detailed and amazing review. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager

Konya, Turkey
Reviewed 1 week ago

I spent foru nights in September 2016 in this hotel. The room is really big and perfectly clean, especially the bathroom. The bed is comfortable. Quiet corridors and lobby is friendly. I was there for a congress in konzerthaus. The hotel has an indoor gate to the hall. The location of the hotel is excellent. It is walking distance everywhere....

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Helpful?
1Thank Atilla83
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the the top feedback and the positive remarks especially on the room. We are very happy that you felt comfort with us. My Team and I look forward to welcoming you again soon on your next visit in Freiburg. Best regards, Xavier Chanrion General Manager

Ely
Reviewed 1 week ago via mobile

Pleasant hotel in the centre of the city, very comfortable and well furnished. Excellent breakfast and very comfortable beds. Part of the Accor chain and always reliable. Pleasant helpful staff, especially when a small problem arose.

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Helpful?
1Thank AlanFSEly
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the top feedback and especially for the positive remarks on the staff. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services, the breakfast and your overall stay with us. We really hope to be able to welcome you again as our guest. Best regards, Xavier...

Jeddah
Reviewed January 18, 2017 via mobile

Sometimes you do things you cannot believe that you did it. A stay in this Novotel is one of those things. I haven't had a simple hotel like this for years; it reminds me very much of the youth hostels I stayed in during my time as a student! The rooms are tiny. The furnishings are extremely basic and the...

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Helpful?
Thank Abdul K
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you for the positive remarks on the location and especially on the staff. I will share your comments with our team. But we regret that your experience with the hotel and the facilities did not completely meet your expectations; please allow us to express our sincerest apologies. Best regards, Xavier Chanrion General Manager

Frankfurt, Germany
Reviewed January 17, 2017

We came for a short winter break- got 2 con.rooms for our family of 5 + dog. the rooms were big and clean, breakfast is very good and location great. the wifi is free but not very fast- it work fine for mail and facebook, not for youtube or netflix. the pool and sauna are wayyy to small for such...

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Thank hhsol
5383Novotel, Manager at Novotel Freiburg, responded to this review

I am very pleased that you took the time to review your visit with us. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. I sincerely hope that your next visit will...

London
Reviewed January 10, 2017

Still good. Hotel is directly opposite the station and is a new building from the 70s/80s. It doesn't have a/c, only an air-cooling system so can get a little stuffy at night. Staff were helpful, breakfast was good. It always feels like staying a in a 'hotel factory' in these kind of places: you could be anywhere, they don't have...

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Thank ICE-Zugfahrer
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for this great review and the positive feedback. It is of great importance to us that you were satisfied with our services. The positive remarks made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome...

Shanghai, China
Reviewed January 6, 2017

We have been there the second time in a row for new years eve party. The old part of the town as well as the citiy theatre is only a few minutes walk away. The city concert hall is right netx to the hotel. So for sightseen or cuture the location is great. The main staion is also only a...

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Helpful?
Thank Olaf J
5383Novotel, Manager at Novotel Freiburg, responded to this review

It was our pleasure to have you as our guest again. Thank you for the detailed and positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the problems regarding the bathroom and the breakfast....

Athens, Greece
Reviewed January 2, 2017

Nice and central hotel, with excellent breakfast. Stuff is friendly and helpfull. Some issues with room cleanliness should be solved by hotel's manager. Slippers should be provided to this kind of hotels.

Review collected in partnership with Accorhotels.com
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Thank vassilisf2017
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you for your positive review, the nice feedback, and also for your suggestions on improvement. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. My colleagues and I are looking forward to your next visit, which I hope...

Hindhead, United Kingdom
Reviewed December 28, 2016 via mobile

As the title suggests it is situated in a perfect location. Right next to the main railway line, tram station and bus station so great for exploring other areas but also close to town. Town is about a 5 minute walk so there's plenty to see or eat on your doorstep. The free WiFi in the hotel is fine for...

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Thank Pete0983
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 star hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5. ... more   less 

Additional Information about Novotel Freiburg

Address: Konrad Adenauer Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Price Range: $101 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Freiburg 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Novotel Freiburg Hotel Freiburg Im Breisgau
Novotel Hotel Freiburg
Novotel Freiburg Im Breisgau
Freiburg Im Breisgau Novotel
Novotel Freiburg Germany/Freiburg Im Breisgau, Baden-Wurttemberg
Hotel Style:
#1 Spa Hotel in Freiburg im Breisgau
#6 Luxury Hotel in Freiburg im Breisgau
#8 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Freiburg staff and other travelers.
6 questions
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11 months ago
Mumbai (Bombay), India
Lady Lake

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Questions? Get answers from Novotel Freiburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay off the West side”
 of 5 bubbles 5a25, 1 week ago | Read review
“We had a room on the 3rd floor at the back and it was certainly quite and well serviced.”
 of 5 bubbles abcdef493, Dec 5, 2016 | Read review
“Good view from floor 7”
 of 5 bubbles Vmoanac, Dec 2, 2016 | Read review
“Specify the kind of room you want when booking, e.g. non-smoking, double bed etc.”
 of 5 bubbles 589ninak, Nov 21, 2016 | Read review
“Ask for something not facing the railway station”
 of 5 bubbles PerTheCat, Nov 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question