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Novotel Freiburg

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Novotel Freiburg
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1,416 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Egypt
Level Contributor
74 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice stay as usual, easy to get around from the hotel and well located. Nice helpful staff. Hotel seemed rather busy during my stay and sometimes additional staff would help to smooth check-in or check-out.

Review collected in partnership with Accorhotels.com

Helpful?
Thank ueno18
Cork, Ireland
Level Contributor
81 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Gene real good hotel centrally located with good underground parking. The rooms are basic and the bar food menu lacks choice. If your a vegetarian you have only one option "pasta " with sauce from a jar. The breakfast buffet is basic won't win any Michelin stars. Overall good hotel is good but there is room for improvement to cater... More 

Helpful?
Thank conor h
Haifa, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We were there for one unforgettable night. We have enjoyed excellent location, best reception services. Me have missed breakfast but we know how perfect it is.. the center is near and the walk there was very pleasant

Helpful?
1 Thank aharongr1
5383Novotel, Manager at Novotel Freiburg, responded to this review

We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. It is of great importance to us that you were satisfied with our services. Thepositive remarks made us very happy and after I gladly passed the result to my team, I would like to say a sincere “thank you”... More 

Wollongong, Australia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

To start with good - location of the hotel is very close to the train station, rooms and beds are comfortable. However, the service at this hotel is, to say the least, questionable. We booked a room for 2 adults and 2 children, and were given 2 baby cots. We asked them to move us to another room, that was... More 

Helpful?
Thank eaglehaslanded72
5383Novotel, Manager at Novotel Freiburg, responded to this review

I would like to offer my sincere apologies for the faults and human errors. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I very much hope that on your... More 

Boston, England, United Kingdom
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We were pleased to find an underground car park with a lift up to hotel reception. Check-in was very quick, as they were delighted that we had paid in advance. The foyer was super cool, the room less so, but there was evidence of some sort of air conditioning. The room was comfy and business-like with a good-sized bathroom (but... More 

Helpful?
1 Thank richardanderson854
5383Novotel, Manager at Novotel Freiburg, responded to this review

We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. We would like to thank you for the positive review. We are looking forward to welcoming you as a guest in our hotel again. Best regards, Pierino Di Sanzo... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We booked six rooms and all of the rooms had no air conditioning ,though we called to ask if they had AC and the hotel confirmed the it's working because we read other reviews complaining about the AC .but when we reached the hotel the AC works only in the reception , hallways & restaurant. I don't recommend this hotel... More 

Helpful?
Thank Ghadeer K
Zug, Switzerland
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice place for week-end stay with family. Located just between train station and Altstadt (old city). Interesting idea with video game in children's corner. For loyalty card members free drinks in bar and in mini-bar.

Helpful?
Thank Emin S
windsor, united kingdom
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed August 5, 2016 via mobile

Hotel was great! Checking was smooth and efficient with Local information given and hotel facilities fully explained. Room was clean and tidy and very presented for arrival. Slept like a dream ! Breakfast was good and I was even warned of the busy times in advance to avoid them. Had dinner in the bar and again great service. The hotel... More 

Helpful?
3 Thank Welikehols80
5383Novotel, Manager at Novotel Freiburg, responded to this review

We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 star hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5. ... more   less 

Additional Information about Novotel Freiburg

Address: Konrad-Adenauer-Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Price Range: $104 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Freiburg 4*
Number of rooms: 219
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Also Known As:
Novotel Freiburg Hotel Freiburg Im Breisgau
Novotel Hotel Freiburg
Novotel Freiburg Im Breisgau
Freiburg Im Breisgau Novotel
Novotel Freiburg Germany/Freiburg Im Breisgau, Baden-Wurttemberg
Hotel Style:
#1 Spa Hotel in Freiburg im Breisgau
#5 Luxury Hotel in Freiburg im Breisgau
#8 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
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