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1/28/2018 1/29/2018
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    Mercure Hotel Freiburg am Muenster

    Auf der Zinnen 1, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
    011 49 32 211001403
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    1/28/2018 1/29/2018
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     2 people are viewing this hotel
    $105
    $98
    SAVE $7
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    Traveler (151)
    Room & Suite (66)
    Dining (10)
    Overview
    • Excellent24%
    • Very good53%
    • Average18%
    • Poor4%
    • Terrible1%
    Travelers talk about
    “old town” (30 reviews)
    “accor hotels” (6 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Mercure Hotel Freiburg am Muenster
    Special Offer: CHEAPEST RATES ONLINE!
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (960)
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    1 - 5 of 257 reviews

    Reviewed 4 weeks ago

    We stayed one night during the Freiburg Christmas Market. The hotel is very conveniently located, just 5 minutes walk to the cathedral and 10 mins to the Christmas Market. The room was clean and the breakfast buffet was copious. The waiting staff were super friendly...More

    Review collected in partnership with Accorhotels.com
    Thank ch2013
    Response from H0492-GM, Leiter Gästebetreuung at Mercure Hotel Freiburg am MuensterResponded 3 weeks ago

    Dear guest, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. Thank you also for praising us in this way and your further recommendation. We...More

    Hotel's Favorite
    Reviewed October 5, 2017

    My husband and I splurged on this hotel when our initial budget choice was not going to be available. We now say--lucky us! Our room at the Mercure quickly felt like home, as we explored the city around us on foot, including a beautiful city...More

    Thank RainMqt
    Response from H0492-GM, Leiter Gästebetreuung at Mercure Hotel Freiburg am MuensterResponded October 9, 2017

    Dear guest, many thanks for leaving your lovely feedback on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. Thank you for praising us in this way - it was a great...More

    Reviewed December 9, 2017 via mobile

    I booked the hotel for 2 weeks and more the rooms are old not so clean and the service is soooo bad 1. No one to help for luggage 2. The WiFi sooooo bad in the rooms 3. The front desk service so bad atetude...More

    Thank Alaa a
    Response from H0492-GM, Guest Relations Manager at Mercure Hotel Freiburg am MuensterResponded December 11, 2017

    Dear Mr. Al Nasser, thank you for voting us here also. We already take position in another way. In addition we would like to inform you - a luggage service is included in 4 or more stars hotels. Kind regards Sarah Metzger Guest Relation Mercure...More

    Reviewed December 9, 2017 via mobile

    Went to Freiburg for a family trip, stayed in the Mercure Hotel... bad desicion. Rooms are ok, location good, but staff very unfriendly and not motivated to satisfy the paying guests. Dont go there... please!More

    Thank patbasel
    Response from H0492-GM, Guest Relations Manager at Mercure Hotel Freiburg am MuensterResponded December 11, 2017

    Dear guest, many thanks for leaving your feedback on here. Please allow us to express our apologies - Constructive criticism helps us to improve our service. We'd like to assure you, this is not the way we understand our work - many thanks for your...More

    Reviewed November 5, 2017

    The hotel is next to everything in the city centre of Freiburg. If travelling by car you can leave it in the hotel underground parking and explore the city on foot. Rooms are quite spacious with a comfortable bed and a good bathroom. Check-in and...More

    Thank Helmut F
    Response from H0492-GM, Leiter Gästebetreuung at Mercure Hotel Freiburg am MuensterResponded November 7, 2017

    Dear Helmut, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We hope we can welcome you in the near future. Kind regards Sarah Metzger...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Center with Internet Access
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $107 - $134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in Freiburg im Breisgau
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 115
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Accorhotels.com, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and getaroom.com so you can book your Mercure Hotel Freiburg am Muenster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • Baden-Wurttemberg >
    • Freiburg im Breisgau
    • Also Known As
    • Mercure Freiburg Am Muenster ,
    • Mercure Freiburg Im Breisgau ,
    • Mercure Hotel Freiburg Am Muenster Germany/Freiburg Im Breisgau, Baden-Wurttemberg
    Add Photo Photos
    Traveler (151)
    Room & Suite (66)
    Dining (10)
    Hotel & Grounds (86)
    Bathroom (17)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Evelyn V
    May 19, 2017|
    AnswerShow all 2 answers
    Response from H0492-GM | Property representative |
    Hi, the car park underneath the hotel is ready for max. 2 meters high ! Otherwise there is the parking of the main trainstation, about 15 minutes walk, 5 minutes drive with a max. of 2,30 .
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    William E
    February 21, 2015|
    Answer
    Response from wolgra |
    Dear client, there is a huge public carpark-garage directly under the hotel. From the first parking level you have direct access to the hotel by elevator. We have a special rate for overnight 8 in the evening to 9 in the... More
    1
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    Room Tips
    "East side for cooler in summer"
    Read review
    "Get a room facing the mountain"
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    "Become an accor member, you will get a better price during booking."
    Read review
    "Couldn't comment"
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