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Maison Messmer - Hommage Luxury Hotels Collection

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Werderstrasse 1, 76530, Baden-Baden, Baden-Wurttemberg Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (309)
360
Panoramas (42)
Room & Suite (443)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Staff required to regularly wash hands
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Maison Messmer - Hommage Luxury Hotels Collection
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 50 hotels in Baden-Baden
Location
Cleanliness
Service
Value
Travelers' Choice
Finding an ideal family-friendly hotel in Baden-Baden does not have to be difficult. Welcome to Maison Messmer, a nice option for travelers like you. Maison Messmer Hotel offers guests an array of room amenities including a flat screen TV and a minibar, and getting online is possible, as free wifi is available. The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Close to some of Baden-Baden's most popular landmarks, such as Pump Room (Trinkhalle) (0.2 mi) and Stiftskirche Baden-Baden (0.3 mi), Dorint Maison Messmer is a great destination for tourists. During your visit, be sure to check out a popular Baden-Baden tapas restaurant such as Monte Christo Tapas Bar, which is a short distance from Dorint Maison Messmer Hotel. Plus, during your trip, don’t forget to check out some of the popular castles, such as Burg Hohenbaden and Alt Eberstein. Dorint Maison Messmer puts the best of Baden-Baden at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Facial treatments
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, German
791Reviews9Q+A46Room tips
Traveler rating
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Popular mentions
Shaneca H wrote a review Oct 2020
Pratteln, Switzerland3 contributions
The check-in was very easy and hassle free. The room was very nice and everything was as expected. The breakfast was good but due to COVID, there are restrictions with certain areas at breakfast. We couldn't enjoy the pool because there are only a few people allowed at a time and we waited too late to try and reserve a place. The location is perfect. We have stayed in Baden-Baden before and our hotel was about 20 min from the city centre. This was a nice surprise to be so close to everything. We will definitely stay again.
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Date of stay: October 2020
Value
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded Oct 16, 2020
Dear guest, We very much appreciate your kind comments regarding your stay at the Maison Messmer. We are indeed very glad to know that you were really satisfied with staying with us. We look forward to seeing you again soon and we hope you could have a chance to enjoy other services from us upon your next visit. Thank you! Kind Regards Martin Benker
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welshgirlNetherlands wrote a review Oct 2020
Haarlem, The Netherlands83 contributions40 helpful votes
This is a nice hotel in a good location but there seemed to be not much enthusiasm from the staff towards their guests. On arrival the service with a smile was a little lacking. Our room however was very nice. We booked a table in the restaurant which only had 1 other guest all evening, the waiter seemed to be not interested and there was no bar open they seemed to be really struggling to obtain guests in these Covid times. The breakfast was good with plenty of choice. Overall this is a nice hotel but I think we just chose the wrong time to visit!
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded Oct 3, 2020
Dear guest, We very much appreciate your kind comments regarding your stay at the Maison Messmer. We are indeed very glad to know that you were satisfied with staying with us in our newly renovated rooms. We are truly sorry to hear that the collegue from the restaurant and the front desk had not bean as friendly and enthusiasm as they used to. Please be sure that we will check into that. We look forward to seeing you again soon and we hope you could have a chance to enjoy other services from us upon your next visit and show you what great staff our hotel has. Thank you! Kind Regards Martin Benker Rooms Division Manager
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Saladien343 wrote a review Sep 2020
Stuttgart, Germany3 contributions
The service was limited during corona times. That leads us to question the high price. Baggage carrying is not offered currently, parking services not available, the parking in the garage is very troublesome and we got our car scratched. The waiters in the restaurant are not fluent in English, most only speak a few sentences then they switch to German. The sauna is limited to 4 people and only one is working. The swimming pool is limited to 6 people. People are wearing clothing in the sauna which is clearly forbidden. That means they are not told in advance (I asked beforehand and they told me but in broken English). They took care of my son well but they did not deliver the baby bed after asking we had to ask twice. The parking space on front of the hotel is blocked by some luxurious cars, so there is no parking for unloading the luggage. Which lead us to use the parking garage. The garage is very hard to navigate and the weird parking of some other guests forced us to park in a small space. Unfortunately our mirror got scratches there. Upstairs we were told that parking costs money we were told differently before hand. It clearly says free parking on the travel agents website. We will complain about that later. The breakfast and dinner is excellent and affordable prices. But the portions for the dinner are very small. Currently this hotel dose not feel like a 5 star hotel more 3-4.
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Date of stay: September 2020Trip type: Traveled with family
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded Oct 3, 2020
Dear guest, We very much appreciate your comments regarding your stay at the Maison Messmer. I am saddened to learn that you are not totally satisfied with your stay in our hotel. First I want to apologize for not delivering the baby crib prior to your arival. Certainly we offer luggage service as well as valet service for your car. We are truly sorry that you scratched your car in our garage. Could you please sent us a copy from your travel agent website where its stated that parking is free of charge, so we can talk with them. Dear guest, Please be ensured that all employees of the Maison Messmer are always giving their best to deliver a service that is personal and of the highest quality. We look forward to seeing you again soon and we hope you could have a chance to enjoy other services from us upon your next visit. With kind regards Martin Benker Rooms DIvision Manager
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Costin E wrote a review Sep 2020
Ludwigsburg, Germany54 contributions35 helpful votes
Plus:The excellent location is about the only aspect to be remembered. Otherwise the rooms and public spaces would be better qualified as a decent 4 star or a very good 3 start hotel, but not really a 5 star. Clean, quiet, with well appointed rooms. Atrocious paintings though... Minus:Upon arrival we were greeted by a large number of expensive sports cars piled up all around the entrance, parked exactly where we were supposed to stop and unload our luggage. It look like a used car dealer. Had to ferry all our stuff up from the cramped underground parking (which is 20 Euro per day, not bad for the location). Asked the reception if parking is allowed in the driveway / unloading area, answer was no, we cannot park there, but could not explain why the VIP cars are not towed away. Said cars were there for a very long time, some for the following two days too. Bottom line, paying customers are treated second class, with local barons treated as masters. This is not what one would expect in a country like Germany. Better go somewhere else, plenty of good hotels in town, and let them make their money with their small town celebrities.
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Date of stay: September 2020
Location
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded Sep 19, 2020
Dear guest, We very much appreciate your comments regarding your stay at the Maison Messmer. I am saddened to learn that you are not satisfied with your stay in our hotel. Unfortunatelly when you checked in their was no space to park your car for a moment in our driveway. Certainly one of our bellboys or reception staff would have helped you to deliver your luggage from our underground parking to your room. Some cars we can actually not park in the garage (height of the vehicle / or distance from the bottom to the car) which we allow to park in front of house. We are truly sorry for any inconveniences. Dear guest, Please be ensured that all employees of the Maison Messmer are always giving their best to deliver a service that is personal and of the highest quality. We look forward to seeing you again soon and we hope you could have a chance to enjoy other services from us upon your next visit. With kind regards Martin Benker Rooms Divison Manager
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Kzroo wrote a review Aug 2020
Richmond-upon-Thames, United Kingdom215 contributions100 helpful votes
This is a lovely hotel right in the centre of Baden-Baden. It’s easy walking distance to the main streets and attractions. The hotel is well equipped and maintained and the service was excellent. Rooms are big and clean and the gym and spa area is very nicely done.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded Aug 28, 2020
Dear guest. Thank you very much for the great feedback that you sent us after your departure. I am happy to read that we were able to convince you with our great location, the excellent service and the large clean rooms. I am delighted to pass on your praise to all my colleagues. We are already looking forward to being your host in the spa town of Baden Baden again soon. With best regards from Baden-Baden Martin Benker Rooms Divison Manager
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PRICE RANGE
$172 - $323 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dorint maison messmer hotel baden-baden, dorint maison messmer baden
FORMERLY KNOWN AS
Dorint Maison Messmer
LOCATION
GermanyBaden-WürttembergBaden-Baden
NUMBER OF ROOMS
151
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Frequently Asked Questions about Maison Messmer - Hommage Luxury Hotels Collection
Which popular attractions are close to Maison Messmer - Hommage Luxury Hotels Collection?
Nearby attractions include Lichtentaler Allee (0.1 miles), Escape the Room Baden-Baden (0.2 miles), and Museum Frieder Burda (0.1 miles).
What are some of the property amenities at Maison Messmer - Hommage Luxury Hotels Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Maison Messmer - Hommage Luxury Hotels Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maison Messmer - Hommage Luxury Hotels Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Maison Messmer - Hommage Luxury Hotels Collection?
Conveniently located restaurants include Restaurant Nigrum, Schneider's Weinstube im Badener Weinkeller, and Weinstube Baldreit.
Are there opportunities to exercise at Maison Messmer - Hommage Luxury Hotels Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Maison Messmer - Hommage Luxury Hotels Collection located near the city center?
Yes, it is 0.5 miles away from the center of Baden-Baden.
Are any cleaning services offered at Maison Messmer - Hommage Luxury Hotels Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Maison Messmer - Hommage Luxury Hotels Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Maison Messmer - Hommage Luxury Hotels Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Maison Messmer - Hommage Luxury Hotels Collection?
The staff speaks multiple languages, including English and German.