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Dorint Maison Messmer

Certificate of Excellence
Werderstr. 1, 76530, Baden-Baden, Baden-Wurttemberg, Germany
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1 room 1 adult
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Dorint Maison Messmer
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363 Reviews from our TripAdvisor Community

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Zurich, Switzerland
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there for 2 nights after xmas and we had a good time. The rooms are nice and clean, staff was great in the restaurant as well at the reception, at least one lady was very friendly. Dinner was very taste. Spas was small but clean.

Helpful?
Thank Corinne F
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear Corinne, thank you so much that you took the time to write a review on Tripadvisor.de. It is a great pleasure for me to read, that you enjoyed your stay at the Dorint to the fullest! We are already looking forward to welcome you again! Yours, Ann-Catrin Stolle Guest Relation Executive More 

Rostov-on-Don, Russia
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I liked some things in the interior of this hotels. There were wooden praying Indian hands in my room. Near the lift I found the statue of the Lord Ganesha, dancing Lord Ganesha... Also you can see inside the big statues of Buddha and Buddhist monks... I wonder if it's just the idea of a designer or maybe the owner... More 

Helpful?
Thank BELINDA_Majefferson
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear guest, thank you very much that you took the time to write us the review on Tripadvisor.de. I really appreciate your lovely and warm words! And you are totally right, the design of the hotel is just the idea of our designer. It's pleasure to read how much you liked it. We are looking forward to welcome you again!... More 

Athens, Greece
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

A 5 star hotel which fell below its category in terms of service (housekeeping), room service and facilities. The sitting area was very restricted and the wifi non existent. Excellent location, rooms not so spacious. The staff in the breakfast area were excellent and the food /variety was also very good.

Helpful?
1 Thank lida60
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear guest, thank you very much that you took the time to write us a review on Tripadvisor.de. I really appreciate that you enjoyed the good menue in the restaurant as well as the location. About the critical things I would love to talk to you personally. Unfortunately I don't have your private contact details, but it would be a... More 

Luxembourg
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 1, 2016

Fantastic location - vis a vis Christmas Market and in city center very good service, children friendly Theaterkeller restaurant open non-stop serving delicious food also for kids Opulent breakfast Clean (and not crowded) swimming pool Our room was very quiet despite being close to the lift and overlooking the street (with concerts every evening) Free wifi Pricy public parking with... More 

Helpful?
Thank Ant-Traveler
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear guest, thank you very much for your stay at the Dorint Maison Messmer in Baden-Baden and the review on Bookings.com. I really appreciate that you took the time to write the review for us and am glad that you enjoyed especially the opulent breakfast buffet, as well as the spa area and your room. About all the critical notes... More 

Hong Kong, China
Level Contributor
129 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed December 6, 2015

Baden-Baden, the city of old and rich people. And then there is the casino and many Russians. But I understand they are having visa issues following the Ukraine incident and now they are much less seen in this town. Probably also caused by the weak ruble. I was told the Dorint used to be the no. 1 hotel for Russian... More 

Helpful?
Thank TravelCQ
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear guest, thank you so much for your review on Tripadvisor.de and your stay with us. It's a pleasure to read how much you enjoyed your vacation with your family in Baden- Baden. Unfortunately we have no influence into the parking prices because it's a public parking from the city of Baden-Baden. But we already discussed the rest of your... More 

Reston, Va. US
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 20, 2015

This hotel is pricey, but it's worth every penny! The staff seemed truly interested in making sure our stay in Baden Baden was wonderful. We got all sorts of info from them which really made our brief stay fun and interesting. The room was gorgeous, with a huge balcony overlooking the city and the hills beyond. The furnishings, linens, bathroom,... More 

Helpful?
Thank swordfish
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear guest, thank you for your stay in our hotel and the relating review on Tripadvisor. The whole team is grateful for your lovely words. We are happy that you enjoyed your stay with us to the fullest and are looking forward to welcome you again! Yours, Ann-Catrin Stolle Guest Relation Executive More 

Lake Zurich IL
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 15, 2015

We were celebrating our 25th wedding anniversary and wanted to relax in a quiet place. I communicated with the hotel some of the needs during our stay. Upon arrival the front desk knew nothing, During the reservation process, they offered a room upgrade. No record of that. I reserved two massages, no record of that. I asked for reservations for... More 

Helpful?
Thank Kuppy
Elena H, Manager at Dorint Maison Messmer, responded to this review

Dear Guest, firstly let me express my sincerest thanks for selecting Dorint Maison Messmer, Baden-Baden as your hotel of choice to celebrate this special occasion and thank you also posting your review on Tripadvisor. I would like to express my sincerest apologies regarding the unfortunate experience which you received from us before arrival and during the check I process. Please... More 

Seattle, Washington
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 7, 2015

How nice to arrive at a top notch hotel and get everything that you would expect. On point service, clean, modern hotel. Comfy beds and a normal sized bathroom! The spa here was also one of the best for a hotel. Large Turkish pool, various rooms in the spa including a sauna and steam room. It's location is also excellent.... More 

Helpful?
Thank DavidSparks
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear David, thank you so much for your lovely words referring your stay at Baden-Baden. It is a huge pleasure for me to recognize that you enjoyed your stay with us to the fullest. I am looking forward to welcome you again! Maybe you would like to visit Baden-Baden during the winter months and have a look at the traditional... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 7, 2015 via mobile

What a brilliant welcome and warm hotel. Perfectly located in the city .everthing was walking distance . Amazing bar and very comfortable rooms . The staff was smiling and receptive and very good bed linen. We had booked 7 rooms directly with the hotel and they also gave us a great rate and we're very cooperative. I would say 100%... More 

Helpful?
Thank Amidave
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear guests, it's a honor for me to read your warm and lovely words referring to your stay at our hotel. It was a pleasure to have you with us and we are looking forward to welcome you soon! Best regards, Ann-Catrin Stolle Guest Relation Executive More 

Groningen, The Netherlands
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 6, 2015

We really liked the Dorint and Baden-Baden. The location is great. Near the Kurpark, citicenter en the lovely Lichtentallerallee. The nextdoor casino is a must to visit. The hotel has quite spacious rooms, that are perfectly soundproof. So no street noise or sounds from adjouning rooms. Breakfast was top notch, the Royal Spa nicer then we expected! In our opinion... More 

Helpful?
Thank JG-and-EG
Elena H, Leiter Gästebetreuung at Dorint Maison Messmer, responded to this review

Dear guests, thank you for stay with us and the review on Tripadvisor. First of all I am happy to read how much you liked vacation at the Dorint. I am also glad for your critical words and your proposals how we can improve. Please let us know the next time when we may bring you some more firm pillows.... More 

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