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Someone should tell Best Western that spending a fortune on rebuilding a hotel to look like a 4 star hotel, in itself doesn't make it one. The management need to know what level of service customers get from other four star hotels. (Anna take note)....More
Response from yves r, Owner at Best Western Plus Clos SyrahResponded October 10, 2017
Mr & Mrs FRAMER,
Following your return, we wish to respond to your complaints and allegations.
I am Mr RUSPELER Yves, owner of the establishment. We would like to tell you that Bestwestern did not spend a fortune in the works, I did. You have...More
We needed an over night stop on our travels and were very pleased with this choice. Extremely well presented. Smart and clean. Easy to find with easy parking on the edge of Valence. Great value for money
A very comfortable room, on the edge of Valence, with a pool. Our booking had mysteriously vanished, but as it was just for a night, the friendly and helpful receptionist found us a room. It was very clean and had a balcony with table and...More
Whilst staying here we encountered several problems that made us unlikely to stay here again. Upon arriving at our room the door was already open and the key that we had been given by reception didn't work. We returned to reception and were given a...More
I spent two nights at this hotel. The reception staff were very accommodating (given that the place was very busy on night 1) and we changed rooms until we found one that suited (third time lucky!) Some of the rooms have undergone a serious refurbishment,...More
$96 - $147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Valence
#4 Family Hotel in Valence
#4 Romantic Hotel in Valence
#5 Luxury Hotel in Valence
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