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Residence Odalys Les Hauts du Rogoney

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Route de la Balme, 73150 Val d'Isere France
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (4)
Dining (4)

About

#39 of 83 Specialty lodging in Val d'Isère
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
Property amenities
Paid private parking on-site
Parking
Ski school
Skiing
Ski In / Ski Out
Non-smoking hotel
Room features
Seating area
Sofa
Coffee / tea maker
Dishwasher
Microwave
Refrigerator
Kitchenware
Bath / shower
Room types
Mountain view
Non-smoking rooms
Family rooms

Location

Full view
88Good for walkers
Grade: 88 out of 100
34Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
27Reviews0Q+A1Room tip
Traveler rating
  • 1
  • 14
  • 5
  • 2
  • 5
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steff m wrote a review Jan 2018
1 contribution1 helpful vote
Drop your pants and Bend over sprize your legs apart stick your index finger up your rig-got and you have found this apartment the biggest dirtiest hole I ever saw smelly and just horrid now lick finger and your there right in the poo
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Date of stay: January 2018Trip type: Traveled with friends
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jason m wrote a review Dec 2017
1 contribution
no kettle, cold water, bunk beds,sofa beds, smelly, cold, no reception, no refund, when we complained she turned her phone off and slammed the phone down, refused a refund we found alternative accomodation the building is also very old and out dated compared to the rest of val disere zero facilities
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Date of stay: December 2017
Location
Cleanliness
Service
Trip type: Traveled with friends
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Response from OdalysVacances, Gérant at Residence Odalys Les Hauts du Rogoney
Responded Jan 11, 2018
Dear Client, We have read your comments and are sorry to hear that your stay at our establishment did not live up to your expectations. We are sincerely sorry to hear that the quality of your accommodation and cleanliness were not optimal; we will of course do the maximum to ensure that these issues are resolved. Regarding the sleeping arrangements, the details are cleraly stated on Odalys media and on the website. Please be aware that it is essential for Odalys to offer its customers a quality welcome with pleasant, efficient, responsive and available staff. If you did indeed have difficulty contacting the owner, this is unfortunately out of our control. The onsite staff should be available for any issues concerning onsite facilities. Odalys establishments are eager to offer its clients the best quality of services; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. We hope to welcome you back to one of our Odalys establishments in the future. Regards, Odalys Team Residence Les Hauts du Rogoney +33 (0)4 79 06 22 89 jardin-de-val@odalys-vacances.com
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twfforsyth wrote a review Dec 2017
Blackpool, United Kingdom1 contribution
this is advertised as sleeps 7 , we arrived and found a small cramped appt with 1 small double bed ,2 bunk beds and a sofa bed , this apt is so small and basic it would suit a family of rabbits better, we rang the owner Maria Ann Testus and when she realised it was a complaint she put the phone down and then switched it off , we couldn't do anything else but find alternative accommodation, the place is a dump and more suited to seasonaires and id guess they would complain too as probably the worst digs in Val d zaire
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Date of stay: December 2017Trip type: Traveled with friends
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Response from OdalysVacances, Gérant at Residence Odalys Les Hauts du Rogoney
Responded Jan 11, 2018
Dear Client, We have read your comments and are sorry to hear that your stay at our establishment did not live up to your expectations. Regarding the size of the apartment, it is stated on Odalys media and on the website that the 1 bedrooms apartment has a maximum capacity of 6 people and not 7 and the sleeping arrangements are clearly described. Please be aware that it is essential for Odalys to offer its customers a quality welcome with pleasant, efficient, responsive and available staff. If you did indeed have difficulty contacting the owner, this is unfortunately out of our control. The onsite staff should be available for any issues concerning onsite facilities. Odalys establishments are eager to offer its clients the best quality of services; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. We hope to welcome you back to one of our Odalys establishments in the future. Regards, Odalys Team Residence Les Hauts du Rogoney +33 (0)4 79 06 22 89 jardin-de-val@odalys-vacances.com
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douglasvalley wrote a review Dec 2017
Parbold, United Kingdom1 contribution1 helpful vote
Booked for four mature boarders one room had kids bunk beds with a pull out bed crash pad if you fell out of top bunk, dirty toilet, if you used the toilet you had to rotate yourself at 45 degrees and stick your head into another room to avoid tupping the wall, sofa beds, only one large single bed, dirty bedding, cold, no reception no alternative offered, Owner says it sleeps seven maybe seven kids. Didn’t spend five minutes in the place. Ignorant French owner won’t refund money having to charge it back from the credit card company does not want to communicate she uses home and away which are worthless American owned Forrest Gump type company part of Expedia you have been warned
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Date of stay: December 2017Trip type: Traveled with friends
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Response from OdalysVacances, Gérant at Residence Odalys Les Hauts du Rogoney
Responded Jan 11, 2018
Dear Client, We have read your comments and are sorry to hear that your stay at our establishment did not live up to your expectations. We are sincerely sorry to hear that the cleanliness of your accommodation was not acceptable. Rest assured that we will do our best to make sure that this does not happen again in the future. Regarding the size of the apartment, it is stated in our media and on our website that the apartment booked was a 1 bedroom apartment with a maximum capacity of 6 people and the sleeping arrangements are clearly indicated. It is essential for Odalys to offer its customers a quality welcome with pleasant, efficient, responsive and available staff. We regret that this is not the image that you have perceived and ensure you that we have shared your remarks with our staff. Odalys establishments are eager to offer you the best quality of services for your holidays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. We hope to welcome you back to one of our Odalys establishments in the future to repair the image that you have received. Regards, Odalys Team Residence Les Hauts du Rogoney +33 (0)4 79 06 22 89 jardin-de-val@odalys-vacances.com
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Sam W wrote a review Apr 2017
1 contribution1 helpful vote
-There is no reception you need to check in a 20 minute walk away in another hotel - we lost our key and were told we couldn't have another one. It was suggested we sleep in the corridor until a technician came the next day (thankfully the key turned up) - room is tiny - no kettle + ski in ski out is decent
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Date of stay: April 2017Trip type: Traveled with friends
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PRICE RANGE
$55 - $277 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hauts Rogoney Apartments
LOCATION
FranceAuvergne-Rhône-AlpesSavoieVal d'Isère
NUMBER OF ROOMS
10
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Frequently Asked Questions about Residence Odalys Les Hauts du Rogoney
Which popular attractions are close to Residence Odalys Les Hauts du Rogoney?
Nearby attractions include Oxygène Ski School Val d'Isère (0.2 miles), Fall Line Bar (0.1 miles), and Dick's Tea Bar (0.3 miles).
What are some of the property amenities at Residence Odalys Les Hauts du Rogoney?
Some of the more popular amenities offered include paid private parking on-site, skiing, and ski school.
Which room amenities are available at Residence Odalys Les Hauts du Rogoney?
Top room amenities include a refrigerator, a dishwasher, and a view of the mountains.
Is parking available at Residence Odalys Les Hauts du Rogoney?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Residence Odalys Les Hauts du Rogoney?
Conveniently located restaurants include L ' Arbre de Vie, Dans le jardin des alpes, and La Baraque.
Is Residence Odalys Les Hauts du Rogoney located near the city center?
Yes, it is 0.4 miles away from the center of Val d'Isère.