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Novotel Saint-Etienne Centre Gare Chateaucreux

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5 cours Antoine Guichard, 42000, Saint-Etienne France
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$128
$116
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Free cancellation until 07/02/21
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$128
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Free cancellation until 07/01/21
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Traveler (25)
Dining (51)
Room & Suite (30)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Saint-Étienne Centre Gare Châteaucreux
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 29 hotels in Saint-Etienne
Location
Cleanliness
Service
Value
In the heart of the Chateaucreux business district, discover the Novotel Saint Etienne Center Gare Chateaucreux. This new hotel offers 77 new generation rooms, 4 meeting rooms and 1 fitness area. In a relaxing atmosphere, enjoy instant relaxation in our lobby lounge bar or on our terrace. A unique place on Saint-Etienne! A veritable setting in the heart of a moving district, the hotel has a rooftop with a summer atmosphere! This is the perfect place to enjoy a board with local flavours!
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Wifi
Restaurant
Breakfast available
Concierge
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Room service
Safe
Telephone
Wardrobe / closet
Refrigerator
Electric kettle
Flatscreen TV
Bottled water
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
63Reviews1Q+A2Room tips
Traveler rating
  • 34
  • 17
  • 8
  • 3
  • 1
Time of year
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Language
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  • English
Patrick V wrote a review Dec 2019
Manosque, France206 contributions92 helpful votes
location, room ( executive room), bedding, breakfast are all acceptable. A few child diseases remain for this hotel which opened in March. A serious problem ( structural) is the entrance from the underground garage. If you have a big car you will definitely bumb into the wall or the door itself. (it was already damaged) It is just to small. Another down point is the bar in the lobby. I ordered an Irish Coffee. It was completely below standard and a shame for the bartender profession
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Date of stay: December 2019
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: The executive room is in a triangle shape. This means that the TV set is about 30 degr of sett...
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Response from BMajorel, Directeur général at Novotel Saint-Étienne Centre Gare Châteaucreux
Responded Jan 8, 2020
Dear Patrick, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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jaf5 wrote a review Oct 2019
Leicestershire27 contributions36 helpful votes
This is one of the best hotels of this type I have stayed in. The rooms were modern, clean and comfortable and the staff friendly and helpful. The breakfast was also excellent, with most tastes catered for and the reception and shared areas were also large and relaxing. The hotel is located right opposite the station, which is great if you are arriving by train as we were.
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Date of stay: October 2019
Location
Service
Sleep Quality
1 Helpful vote
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Response from BMajorel, Directeur général at Novotel Saint-Étienne Centre Gare Châteaucreux
Responded Nov 18, 2019
Thank for your comment! Look forward to hearing from you :) Benoit Majorel General Manager
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Nick S wrote a review Sep 2019
1 contribution
Great hotel. The location was simple to find and in a great spot. Private parking was a great bonus. Reception was very personal and user friendly. Rooms were very clean and had some very nice touches. Overall first class
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Review collected in partnership with Accorhotels.com
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from BMajorel, Directeur général at Novotel Saint-Étienne Centre Gare Châteaucreux
Responded Nov 18, 2019
Dear Nick, We very much appreciate your comments regarding your stay at the ibis budget Saint-Étienne Centre Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit Majorel General Manager
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Kenneth S wrote a review Sep 2019
Ellesmere Port, United Kingdom109 contributions70 helpful votes
This is a new Novotel which has been open for less than 6 months, at the time of my visit. The rooms are quiet, nicely furnished. The desk is not especially big, but there was another flat surface immediately to the right. If you need more desk space, you can re-position the round table to the left of the desk. The only obstacle is the telephone, which is on a short security tether, and cannot be re-positioned. In addition, this telephone did not appear to work. Normally, you dial 9 to talk to reception, but when I dialled 9 or anything else, nothing happened. I did not report this problem, because if I needed to call reception, it costs zero to use my mobile. This hotel does not have its own restaurant. They do have a "food bar", but the menu, which does contain hot meals, is somewhat restricted. On the other hand, I believe that the menu is available 24/7. There are plenty of restaurants within walking distance, including a Maitre Kanter. It was a matter of annoyance to me that Novotel does not provide the discount vouchers for Maitre Kanter, whereas the Ibis rouge does. The only other problems I had, relate to the car park. The access doors are controlled by reception. You need to call reception each time you need to pass through an access door. When you drive into the car park, this happens 3 times. There is the door at the vehicle entrance; there is a barrier at the entrance to the hotel's private area and then there is the access door to the elevator lobby. On the way out, the barrier opens automatically, but you still need to call reception twice. It occurs to me that if reception is busy or pre-occupied, there might be a problem. In fact, there was 1 occasion when I had difficulty re-entering the garage at night. The receptionist came down to the garage in person, and explained that his system was not working properly, and he had not been able to open the doors remotely. If you came back to the hotel between 0500h and 0600h, I think there could be a problem, because the night receptionist could be busy setting up the breakfast buffet. My view is that the guest should be provided with the means of self-opening these access doors, either by swiping the hotel key card, or by means of entering a code on a numeric pad. English speaking guests shoud note that the hotel only has 2 englsh news channels. Reception and bar staff cannot be faulted. They performed as expected. Accor needs to do something about its website. In spite of the fact that I have entered my nationality as Irish, (to get pages in englsh and prices in €uros), their website has started an annoying behavior of defaulting prices to GB£. This can happen whenever I do a new search, or edit an existing search. This is presumably being based on my residential address, but it is a damned nuisance. It is not always noticeable, and it can result in prices being 10% higher than expected
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Date of stay: August 2019
Rooms
Location
Service
2 Helpful votes
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Response from BMajorel, Directeur général at Novotel Saint-Étienne Centre Gare Châteaucreux
Responded Nov 18, 2019
Dear Kenneth, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Benoit Majorel, General Manager
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Springbank_21 wrote a review Jun 2019
Mannheim100 contributions56 helpful votes
Having tried many hotels in Saint-Étienne, and this is probably the best so far. The location is good (next to the train station), felt safe. The hotel is new (still smells new too) with angular modern design. The staff at check-in and check-out were very friendly. The room was large, clean and comfortable. The air conditioning worked, but could have been more responsive. The bed was a bit warm (mattress) but comfortable. The window opens widely (surprising for a 7th floor room), but only to let construction dust come in (they still need to clean the windows after construction). The hotel had a safe large enough for laptops etc. The free wifi worked very well! The elevators were either broken or relatively slow. The choice at breakfast was rather limited but good. The hotel offers parking downstairs, which is in parts rather tight (and lots of buttons to press to get access). The friendly staff made up for the starting "problems" which can be solved. I can recommend this hotel and will return on my next trip to Saint-Étienne.
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Date of stay: June 2019
Value
Location
Service
Trip type: Traveled on business
1 Helpful vote
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Response from BMajorel, Directeur général at Novotel Saint-Étienne Centre Gare Châteaucreux
Responded Jun 30, 2019
Good Afternoon, Thank you for your comment. We are really happy that you recommend our hotel and you will return on your next trip to Saint Etienne! Look forward to hearing from you, Sincerely, Benoit Majorel Directeur
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PRICE RANGE
$83 - $134 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesLoireSaint-Etienne
NUMBER OF ROOMS
77
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Frequently Asked Questions about Novotel Saint-Étienne Centre Gare Châteaucreux
Which popular attractions are close to Novotel Saint-Étienne Centre Gare Châteaucreux?
Nearby attractions include La Ricane (0.3 miles), L'Azyle (0.3 miles), and Cité Administrative Grüner (0.2 miles).
What are some of the property amenities at Novotel Saint-Étienne Centre Gare Châteaucreux?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Saint-Étienne Centre Gare Châteaucreux?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Saint-Étienne Centre Gare Châteaucreux?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Saint-Étienne Centre Gare Châteaucreux?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Novotel Saint-Étienne Centre Gare Châteaucreux?
Conveniently located restaurants include Rom’Antica, La Loco Restaurant, and Restaurant Du Minho.
Are there opportunities to exercise at Novotel Saint-Étienne Centre Gare Châteaucreux?
Yes, guests have access to a fitness center during their stay.
Is Novotel Saint-Étienne Centre Gare Châteaucreux located near the city center?
Yes, it is 0.4 miles away from the center of Saint-Etienne.
Are pets allowed at Novotel Saint-Étienne Centre Gare Châteaucreux?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Novotel Saint-Étienne Centre Gare Châteaucreux?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Novotel Saint-Étienne Centre Gare Châteaucreux?
Many travelers enjoy visiting Musee de la mine (1.2 miles), La Grand'Eglise (0.8 miles), and Kiosque a Musique Place Jean Jaures Saint Etienne (0.6 miles).