Alpaga
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66 Allee des Marmousets Route de Prariand, 74120 Megeve France
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Room & Suite (44)
Dining (14)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#5 of 39 hotels in Megève
Location
Cleanliness
Service
Value
Travelers' Choice
A few minutes from the village, in the heart of Megève and the Aravis mountain range, the traveller is immersed in a natural setting. As typically seen in a mountain hamlet, the chalets of the Alpaga appear at the bend of a path and are organised around the heart of the hotel; the main chalet and its restaurants, the gardens, the ephemeral bar and the Swedish bath facing Mont Blanc. We welcome both longstanding guests and new visitors to an intimate, chic and warm atmosphere, in winter as well as in summer. People come to the Alpaga for the luxury of its rooms, but also for its refined cuisine, honoured in 2020 with a second Michelin star led by chef Anthony Bisquerra. An authentic experience, that celebrates the Megevan region.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Hammam
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Fireplace
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, French
Location
Full view
38Car recommended
Grade: 38 out of 100
13Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
66 Allée des Marmousets Route de Prariand, 74120 Megève France
Name/address in local language
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Rental CarsSee all Megève rental cars
460Reviews3Q+A22Room tips
Reviews
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Popular mentions
We stayed for two nights in a deluxe room. On the plus side: - the room and bathroom were very clean - the room was comfortable generally - great shower - the bedding was very nice - breakfast was excellent, especially when taken on the terrace - secure and free parking - good WiFi. Not so good: - some staff were very direct including the receptionist who took us to our room. Customer service could be improved - the balcony of our deluxe double room (number 10 - avoid) was above the entrance to the restaurant and was therefore noisy. The view was either of a large construction crane, another hotel room directly opposite (we spent an hour looking at our neighbours and them at us) or the bar terrace - not the mountains, and not what we had expected - no air conditioning and the room was mostly too hot - we were bombarded with emails before we arrived including telling us to pay seven in advance or our booking would be cancelled (in contravention of our booking conditions) and to send our passport details - no chance! There was not much atmosphere at the hotel. Nobody was using the bar terrace or public areas when we were there and the restaurant had few customers. To note, some previous reviews refer to a shuttle bus. This is no longer provided and it’s a 30 minute walk to the town centre if you don’t want to drive. We were ok with this but the hotel is not near the town centre. …
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Response from Service Communication, Marketing at Alpaga
Responded Sep 30, 2020
Hello, thank you for your feedback. We're sorry to hear that your stay with us didn't meet your expectations. With the current health crisis, we obviously had to adapt our services including the shuttle service. We're also sorry to hear that your booking experience hasn't been the best. We are currently working on some improvements so that our guests benefit from a better booking experience. Have a nice day,
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+1
We booked pretty last minute. We were put in a room near an elevator which was pretty noisy initially but the management and I would like to point out Svetlana in particular really made our stay memorable. She was able to propose another room the following day with a great view and dryed our wet clothes in record time! They have great facilities to keep families and couples occupied such as their free norwegian bath but also their sauna with a view. Not to mention a weekly board of activities some free like yoga classes or wine tasting to paying ones such a well being walks (with Guillaume... totally recommend this!) Or paragliding. The food at this hotel is simply exquisite breakfast has cold options and warm options which are made with love by their in house michelin starred chef! I fell in love with their gluten free cookies! To die for! The service in the restaurant is exceptional especially Thanh (Vietnamese server) who worked selflessly morning and evening! Dedicated staff and good service point to a great overall experience! The hotel is a bit secluded so you do need a car. They have a huge private underground parking too so very convenient. But with a car you are in the center of Megeve in 5 minutes! …
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Response from Service Communication, Marketing at Alpaga
Responded Sep 30, 2020
Hello, thank you very much for your feedback. It's lovely to see how much you've enjoyed your stay with us. We always try our best to satisfy our guests. Therefore, we won't forget to mention your kind message to our teams. It will be our pleasure receiving you at Alpaga this winter or next summer. Have a nice day,
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We had a wonderful stay at Alpaga hotel. The service was outstanding, the food fantastic and the views from the balcony peaceful and beautiful. We have stayed in many good five star hotels around the world, but this was among the top three breakfasts we have had. Will definitely go back
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Date of stay: July 2020
Helpful
Response from Service Communication, Marketing at Alpaga
Responded Sep 30, 2020
Hello, thank you very much for these kind words. Hava a great day,
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The 2 stars Michelin is on its way for a third one. The food is better and better. Safety Covid measures are strictly enforced. The vegetarian menu is worth trying and A la carte is excellent. Our preferred restaurant in Megeve
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Date of stay: July 2020Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Service Communication, Marketing at Alpaga
Responded Sep 30, 2020
Hello, thank you for your kind message. We're glad to see how much you've enjoyed your experience with us and how you appreciated the restaurant. It will be our pleasure receiving you once again at Alpaga. Have a lovely day,
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It is clear that the concern of coronavirus is is escalated globally. Just today another case has been reported in those mountains. I tried to call the hotel to cancel my booking , postpone or figure a solution out with the hotel for my stay. However, since I did my booking through travel agency the management REFUSED to speak to me over the phone or reply to my emails. It is very sad to know that since they’ve already collected my money, their service is not a concern for them. The lady that answered the line called Juliet closed the line refusing to talk to me. I really want to cancel my reservation since I’m frustrated not because of the virus, but because of this extremely bad customer service. I’ve never faced such thing bad service from a hotel.
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Date of stay: February 2020Trip type: Traveled with friends
Helpful
Response from LesHotelsDenHaut, Responsable commercial at Alpaga
Responded Mar 11, 2020
Dear sir, First of all, thank you for your message. We are also very concerned about the COVID-19 situation, and we are sorry that you are facing such an experience. As you can guess, our booking department receive a huge amount of call regarding the situation, this is why they have a process to follow, which is clear and established by the management. The process requested by tour operators and travel agencies is that we need discuss with them, and not directly with the client. As they buy us the rooms, it is understandable that if there is any cancellation request, the request must be treated by the travel agent. This is a usual process that the booking department follow. I am sorry If you felt frustrated with this situation, but on our side, we have the responsibility to follow this process. Really sorry that you call this process a bad customer service. We stay of course at your disposal to give you more information about our processes. We hope that the situation will get better quickly, but for now, we wish you all the best for you and your family to overpass this tough time. Best regards,
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PRICE RANGE
$211 - $1,054 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alpaga hotel
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieMegève
NUMBER OF ROOMS
33
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Claim Your Listing Frequently Asked Questions about Alpaga
Which popular attractions are close to Alpaga?
Nearby attractions include Skiprosmegeve (0.7 miles).
What are some of the property amenities at Alpaga?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Alpaga?
Top room amenities include a minibar, a flat screen TV, and a fireplace.
What food & drink options are available at Alpaga?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Alpaga?
Conveniently located restaurants include Le Saint Nicolas, La Table de l'Alpaga, and Le Dahu.
Are there opportunities to exercise at Alpaga?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Alpaga have an airport shuttle?
Yes, Alpaga offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Alpaga located near the city center?
Yes, it is 0.8 miles away from the center of Megève.
Are any cleaning services offered at Alpaga?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Alpaga?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.