Baby bed was denied despite the size of the room. No alternative were offered. We only found out when we left that we received an email proposing an upgrade to a bigger room to accommodate the baby bed, so why this was not offered at check-in ?! We had to sleep with our baby who woke up crying at 5:00 am for over an hour 😬🤬
Modern Hotel near Trainsation Part Dieu, Shoppingcenter behind, a view minutes walk to the city and the River Rohne. Excellent Kitchen in the Celest Restaurant. Every Room has a nice View over Lyon and the Landscape. Hotel is on the 32 Floor and up.
Challenging access to parking lot in a very busy part of town where street work has been going on for months/years. Rooms generally quiet because of high distance from street noise, Hotel deserves three stars but practices 5 stars pricing. Overall for this location Good hotel.
Part way through a 3 night stay and so far no luck in getting the room any lower than 24.5 degrees. Told there is nothing that can be done about it. The air con is loud and pumping out warm air, so we have two little fans too which makes this a very loud room Speaking to staff no one helps or does anything
neither wheelchair nor suitcase friendly hotel and all around is a construction site.. Dark entrance close to a large Shopping Centre.. Bar prices really high... Only 2 lifts going to the 32nd floor... Missed the beautiful view of the mountains in the bad weather..
I had a great stay here. Being so high up, the views you get from any window are stunning. I could see right across Lyon from my bedroom. The same is the case in reception, the bar and the restaurant. I found the view captivating. The room was a good size, bed was comfortable. There was enough space for my luggage. The bathroom was spotless and had body lotion, conditioner and shampoo provided. The shower was hot but a bit weak, probably because of being so high up. The only down side was the internal maintenance work (or something) that meant there was banging and drilling outside my room from early in the morning, before 8am. That's not acceptable and interrupted by hoped-for long sleep. I'd recommend this hotel and I'd stay there again as I assume the noise was a one-off. …
Hotel and rooms were great. Bar was really expensive for drinks that were small. Parking garage tickets didnt work to allow exit from garage. It took 3 trips from garage to front desk to resolve Directions to hotel should highlight that you need to travel on bus roads only in order to find hotel.
The hotels location is very close to gare Part Dieu. That for you can easily walk from the station to the hotel through the nearby shopping center. Since the hotel building is a tower, you will have a nice view over the city. My wife was ill for a day. The staff was very helpful and it was a nice to stay in a room with a great view under the circumstances. We will come back next time we will travel through Lyon by train to Spain.
I stayed here for business purposes and I had a great time. The hotel is quite close to the city centre, which can be easily reached by car or on foot. The building is very modern and the room is equipped with every comfort. Really good breakfast.
Front desk friendly. Rooms clean w/ amazing views. Hotel is next to mall & mass transit. Evening Restaurant/bar staff not helpful & rude. Will not stay again. Why stay here if you can’t be served in hotel bar/restaurant!? Horrible manners.