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Kyriad Lyon Centre - Croix Rousse

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Kyriad Lyon Centre - Croix Rousse
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304 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Melrose, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel over several less expensive hotels because it had air con (climatise). When we arrived at the hotel we found that the air con was not working at all throughout the hotel and this had been the case for several days. The receptionist appeared to be indifferent to this issue and said that the manager had gone... More 

Helpful?
Thank Melrosemark
Turku, Finland
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 8, 2016

This is a nice and clean hotel at a walking distance from the old town of lovely Lyon. There is a private underground garage for parking, which is brilliant when travelling by car. Don´t take alot of luggage with you from the garrage, since the stairs are very narrow. The rooms are spaceous, clean and basic and offer a very... More 

Helpful?
Thank Daniela0105
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 28, 2015 via mobile

Cheap and clean, location is quite okay. The pain point is with the bed, mine was a double one, which was rather "U" shaped than flat... Also, it was like 180 cm long, so I had half of my leg out of the bed... Such feedback was given to the staff, they promised to replace the bed. I would not... More 

Helpful?
Thank 125renatok
StephaneKyriadLyonCR, Directeur général at Kyriad Lyon Centre - Croix Rousse, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Travelers are raving about these Lyon hotels

Uphall
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 21, 2015

Lyon is a beautiful city and well worth a visit. It is not the cheapest place to visit but has something for everyone, I would say. It has a superb transport system which includes buses, trams and an extensive Metro network. This hotel is a short Metro ride from the town centre. We found it to be suitable for our... More 

Helpful?
Thank mt81920
StephaneKyriadLyonCR, Directeur général at Kyriad Lyon Centre - Croix Rousse, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stéphane et toute l'équipe Kyriad Lyon Croix Rousse More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 12, 2015

This hotel will double charge your credit card and then refuse to correct the error. I have had to get my bank and credit card involved to correct their problem and after five weeks still nothing. This Kyriad is only a franchise hotel and for some reason think they are above the law. My advice is choose a more reliable... More 

Helpful?
1 Thank Harry P
Romania
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 12, 2015 via mobile

The rooms are quite big and clean. You have welcome treats like biscuits and tea. The hotel is in a good position, near the metro station, in a quiet area. One minus point I will give it for parking: the garage is very small...enters who wants, goes out who can! The staff is friendly.

Helpful?
2 Thank Iuliana-Aurora F
StephaneKyriadLyonCR, Directeur général at Kyriad Lyon Centre - Croix Rousse, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Stéphane et toute l'équipe Kyriad Lyon Croix Rousse More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 13, 2014 via mobile

I had the chance to stay at Kyriad for 1 night. The position is ideal: not far from what could be visit able in Lyon, though I have seen very little. The rooms are normal: nothing special but not bad. For those who care, it may result little. Breakfast is under payment. Unfortunately the bad experience was to be blocked... More 

Helpful?
2 Thank Alessandro A
StephaneKyriadLyonCR, Directeur général at Kyriad Lyon Centre - Croix Rousse, responded to this review
Google Translation

Chère Madame, Cher Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons de vous revoir... More 

Metuchen, New Jersey
Level Contributor
86 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 2, 2014

My wife and I just spent a week in Lyon attending a conference in the Croix Rousse section. The group was assigned to stay at the Kyriad, as it was within walking distance to where we were meeting. It is a nice "budget" hotel with about 45 rooms over 5 floors. It is located in a residential sector of the... More 

Helpful?
2 Thank timfromnj
New Orleans, Louisiana
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 10, 2014

Take a look at what their "garage" is before you decide to use it! Tiny, tiny, only space enough for 6 or 7 cars and they better be small and they better have good drivers! I managed but only because my car is tiny and there was only one other vehicle in the area. Might be a good idea to... More 

Helpful?
3 Thank well_traveled_gal222
Brisbane, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 25, 2014

Good location at Croix Rousseau at a reasonable price. Only matter needing attention is carpet on room which was not clean, sandy and dust. A good steam clean needed. Everything else was clean and good. Just let down by carpet.

Review collected in partnership with Kyriad.com - Louvre Hotels Group

Helpful?
1 Thank VPM26
StephaneKyriadLyonCR, General Manager at Kyriad Lyon Centre - Croix Rousse, responded to this review

Dear Valerio M, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Kyriad Lyon Centre - Croix Rousse

Address: 48 rue Henon, 69004, Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range: $53 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kyriad Lyon Centre - Croix Rousse 3*
Number of rooms: 50
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Also Known As:
Kyriad Hotel Lyon
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