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Novotel Lyon Confluence

#19 of 190 Hotels in Lyon
Certificate of Excellence
GreenLeadersGold level
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Novotel Lyon Confluence
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881 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Wakefield, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here on our way down to Cannes to brake the drive up. Very easy to find and a good clean hotel. Rooms weren't that big, but good enough for what we needed. The restaurant was good and so was the service. We would use again if doing the same trip

Helpful?
Thank Andrew G
New York City, New York
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location, great family rooms, well-equipped with everything one needs. Clean, great river views. Location near the shopping center and transportation-a real plus. Walk along the river promenade - a beautiful evening walk. Only minus is the entrance, near garbage and really strange for a four star hotel.

Helpful?
Thank audi6023247
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear Audi6023247, We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Mexico City, Mexico
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

It's beyond my understanding how a new modern hotel from the worlds biggest hotel chain can design a new hotel that has only two elevators and you have to wait in line to use them, the rooms are weirdly distributed and ugly. But here are my real complaints: We arrived at 3 pm to check in and our room was... More 

Helpful?
Thank Gterv
Marie-Anne T, Directeur général at Novotel Lyon Confluence, responded to this review

Dear Gterv, Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We really enjoyed our stay at this hotel. The rooms were clean and modern. The hotel offered a good breakfast, although replenishment of food did take long. On one night, we tried to order desserts and drinks at the hotel bar and found that the bar staff were resistant to helping us with both, despite the entire bar being empty.... More 

Helpful?
Thank ketanpatel89
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear Ketanpatel89, Thank you for taking the time to share your thoughts. We hope to see you soon at Novotel Lyon Confluence Please accept, our best regards. More 

Portsmouth, New Hampshire
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Just back from a visit to Lyon and booked last minute at Novotel Lyon Confluence. Went for the Wales vs. Portugal match and there was very little to choose and was excited this popped up last minute. I booked the room online and requested an early check in as we were landing at 8:30 am as is usual to Europe.... More 

Helpful?
Thank Richard E
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear Richard E, We apologize for incovenients met and we thank you for taking the time to write us. We are dedicated to providing quality services to our customers for improving your feedback is very valuable. The hotel management was immediately informed of your remarks. It has sensitized its entire team to prevent the situation from happening again. I am... More 

Budapest, Hungary
Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Everything was perfect😊 the room, the breakfast, the Nespresso coffee machine in the room, the view, the coctails😊 and EURO2016😊⚽️😊. Clean, modern, easy to get the city center. Big parking place, beautiful terrace, nice staff. I would like to return.

Helpful?
Thank Dora R
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear Dora R, We thank you for having taken time to announce us your remarks concerning your stay in our establishment. Your remarks are precious us. Thank tou for all your compliments. We always do our best to give to our clients the best services possible. We will be happy to welcome you again in the Novotel Lyon Confluence. Best... More 

Montreux, Switzerland
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a pleasant stay at the Novotel Lyon Confluence. We booked an executive double room for our stay so that our daughter would have her own space. We arrived around 11am and were told that the room would only be available at 2pm (despite our booking having said check in was at 12). This was ok as the Euro... More 

Helpful?
Thank rolyirl
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear Rolyirl, Thank you for taking the time to share your comments regarding your stay at our hotel. Your feedback is valuable. We present you our apologies for your room and the service at the restaurant. I share your comments with the departments concerned to implement corrective actions. Hope to see you soon at the Novotel Lyon Confluence. Best regards More 

Windsor, United Kingdom
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived late Sunday, slight confusion over bookings but quickly sorted. From that moment on , all the staff could not have been more helpful. All did everything they could to make our three night stay as comfortable as possible. Thanks Novotel, we'll see you again I hope.

Helpful?
Thank GordonR142
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Good afternoon GordonR142, Thank you for taking the time to share your comments regarding your stay at our hotel . Your feedback is valuable . We are delighted that your had enjoyed your stay. It is a pleasure for us to be available and helpful to you. Hope to see you soon in the Novotel Lyon Confluence. Best regards More 

Geneva, Switzerland
Level Contributor
164 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent location, connected to a top and brand new shopping mall, beautiful views of the river and quiet at night. Nice rooms, clean, and fairly decent breakfast table. Parking is super convenient, I drove in and 10 minutes later I was in my room. Confluence is the place to be and visit from when you are in Lyon.

Helpful?
Thank CDFBologna
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Good afternoon CDFBologna, Thank you for taking the time to share your comments regarding your stay at our hotel . Your feedback is valuable . We are delighted that your had enjoyed your stay. Having a performant equipement which save your time, is important to us. Hope to see you soon in the Novotel Lyon Confluence . Best regards More 

Edinburgh, United Kingdom
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed June 13, 2016

The hotel is in a good location as part of the Confluence shopping and leisure centre (which has plenty of dining options), and was handy for a corporate event I was attending a few minutes’ walk away at La Sucrière. A taxi from the airport costs €55 and takes half an hour. Alternatively the metro and tram combination would be... More 

Helpful?
1 Thank Fraser1893
Marie-Anne T, Responsable réception at Novotel Lyon Confluence, responded to this review

Dear Fraser 1893, It is with particular attention that we read your comments following your stay at Novotel Lyon Confluence. We apologize for incovenients met and we thank you for taking the time to write us. We are dedicated to providing quality services to our customers for improving your feedback is very valuable. The hotel management was immediately informed of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Close to the town center, Lyons' old town and Perrache TGV train station, the Novotel Lyon Confluence is located in the heart of the new Confluence district between the Rhône and Saône rivers, near the leisure and shopping districts. This hotel has 150 very modern rooms, a restaurant, a lounge bar overlooking the Saône, free WIFI throughout the hotel, meeting rooms, a fitness center and a private car park. An ideal location for business travel, a romantic break or a family vacation ... more   less 

Additional Information about Novotel Lyon Confluence

Address: 3 Rue Paul Montrochet, 69002, Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon > Perrache - Charlemagne
Price Range: $97 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lyon Confluence 4*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#1 Green Hotel in Lyon
#8 Family Hotel in Lyon
#13 Luxury Hotel in Lyon
#20 Romantic Hotel in Lyon
#28 Business Hotel in Lyon
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