Hotel Carlton Lyon - MGallery Collection

Traveler (808)
chambre supérieure carlton
Room & Suite (377)
Dining (68)
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$188
$164
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#11 of 144 hotels in Lyon
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more. Located between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyon. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor. The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness / spa locker rooms
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Meeting rooms
Paid private parking nearby
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Couples massage
Facial treatments
Hammam
Massage
Salon
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Bathrobes
Housekeeping
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Business
City View
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

4 rue Jussieu, 69002 Lyon France
Name/address in local language
2,096Reviews34Q+A100Room tips
Traveler rating
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  • 15
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Detailed Reviews
ChipHui wrote a review Jan 2020
Kuala Lumpur, Malaysia12 contributions29 helpful votes
5.0 of 5 bubbles
This hotel has a strategic location to explore nearby sites such as Paul Bucose food market (within 15 mins walk). The room we took is basic but clean and has a great temperature-controlled bathroom which is much appreciated during winter. The bed is very comfortable - just the right amount of firmness and pillows were at the right height. We didn't take the breakfast option as we had to leave early but the staff was eager and energetic to help with luggage and even got us extra water bottles for the road trip ahead. Thanks for kicking start our morning!
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection
Responded Jan 7, 2020
Dear guest, Thank you very much for this wonderful review. It is a real pleasure to read it, I will share it with the rest of my colleagues as a reward and encouragement. We hope to be able to "kicking start" other of your mornings in the near future ! Best regards, Elisabeth Mendes General Manager Carlton Lyon Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helena P wrote a review Jun 2022
31 contributions21 helpful votes
5.0 of 5 bubbles
We had a 4 night stay in the Carlton & it was everything one hoped for in a hotel. We were greeted by a cheerful & polite chap on reception and everything was clearly explained in good English. Our room - a standard double (210) was clean, well designed and modern. Loved the old lift!
Toiletries were provided and a cut above the usual standard, with shampoo, conditioner, shower gel and body lotion all available. There was also a useful magnifying mirror. The air con (for which we were grateful during the June heatwave) was effective but never oppressive.
The hotel location was ideal - in between the two rivers and within walking distance of shops, patisseries, cafes and places of interest. We would definitely stay here again if we returned to Lyon. It was only a short walk to the subway, too.
Only downside was the bar and breakfast were both expensive. Breakfast was over 20 E per person. Fine if you want to carb-load ahead of a busy day (there were loads of cakes/breads/cheeses etc) but best to grab a croissant and coffee elsewhere and have a hearty lunch later, like the French do, IMO.
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Date of stay: June 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gareoult wrote a review Jul 2022
Heathfield, United Kingdom183 contributions135 helpful votes
4.0 of 5 bubbles
On arrival we were treated very well with a porter whisking our luggage away while we booked into the hotel. They also dealt with the parking of our car. The famous old elevator took us to our suite which was very comfortably outfitted and had fine views overlooking the nearby square. They do not have a restaurant but a very nice hotel bar. The food snacks available on room service were also very good. I had also got about a third off the price on a deal due to the length of our stay(4 nights). The location, which is only 5 minutes walk from the old town, and has many good shops and restaurants/cafes very close by was great. We will be returning .
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: We did enjoy having a suite overlooking the square!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robertnG1277RU wrote a review Jan 2020
Sydney, Australia44 contributions56 helpful votes
4.0 of 5 bubbles
The hotel is ideally located in the city centre and in walking distance to most of the attractions in the city.
Staff were very helpful and in particular in organising bookings for us at restaurants.
The room was smaller than we expected and the bathroom equated to approximately 50% of the total room area nevertheless it was OK for almost a weeks stay given that we were out and about on most days.
We would recommend this hotel without hesitation.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection
Responded Jan 26, 2020
Dear Robert, Thank you for this wonderful review. We are very pleased that you enjoyed that much your stay with us. I will share your feedbacks with my colleagues as reward and encouragement. Did you have the time to enjoy our Codage Spa ? Thank you again for taking the time to write this nice review, we hope to welcome you again soon. Best regards, Elisabeth Mendes General Manager Carlton Lyon Hotel
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windvalley wrote a review Nov 2021
Europe901 contributions212 helpful votes
4.0 of 5 bubbles
Stayed 3 nights and the hotel's location cannot be beat. We arrived at 12.30 and could check in - great! Our room was on the 3rd floor facing the square. Glad that we had double doors to the small balcony to keep out the noise. The room is small - we couldnt figure out where to put our suitcase. The bathroom is equally tiny but oddly with a rather larger shower. The bed was comfy but it was very warm at night - we had the air conditioning set at 5C but it was still extremely warm in the room. Very much appreciated the bottles of evian every day and housekeeping was good..also appreciated the valet parking whch was a great price at 29 euro per night (traffic and parking in lyon is a nightmare/expensive). Staff was helpful and courteous. For the location and overall offering, i can definitely recommend staying here.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TravelswithMrH wrote a review Aug 2022
The Hague, The Netherlands380 contributions203 helpful votes
3.0 of 5 bubbles
The Hotel is centrally located and close to all major sights but I’m afraid that after that it’s a bit of a let down. The rooms are very small and the hotel itself just feels incredibly cramped! The weekend Mr H and I were there we had to wait for a table for a breakfast and found food wasn’t often replenished or was just missing, service was a little haphazard. The bar area is also very small however the staff here were wonderful and remembered our order each time we sat for a pre dinner drink. I also found on one day I was called twice and my room door opened twice when I had come back from a long morning walking the sights and had wanted to take a nap.. no nap for me! It was a mix up with the booking and then wanting to fill the mini bar. Yes I should have put a do not disturb sign out but it was after 2pm and the room had already been made up so didn’t think I would have needed to!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christina Mae Sacramento wrote a review Jun 2022
Saint-Etienne, France152 contributions50 helpful votes
5.0 of 5 bubbles
Very nice staff. Helpful and welcoming
I had a good night sleep.
My car was taken care of. Food and wine is perfect
The room is very clean and the bed is so comfortable
Very near shopping places and easy to find
I loved my stay and I felt very special
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sjurontour wrote a review Sep 2020
Amsterdam, The Netherlands276 contributions128 helpful votes
5.0 of 5 bubbles
This hotel was a lovely surprise. We were very correctly checked in and got a lovely, spacious room with a private balcony overlooking one of the lovely squares of Lyon. We chose to have breakfast served in the room and the meal was enjoyed on the balcony.

Enjoyed a drink in the lovely hotel bar.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tintincute wrote a review Jun 2022
Switzerland60 contributions39 helpful votes
4.0 of 5 bubbles
First time in Lyon and first time to travel again since the pandemic. We were so excited and thrilled with the experience; it was a 4hr drive from Switzerland to the Hotel itself. It all went well. Upon arriving at the hotel, the receptionist was very friendly and welcoming. He asked how was our trip to the hotel and offered to help us with our check-in. He also helped us with our luggage and dealt with us at the reception. We parked in front & he informed us that they will bring the car into a garage & that his colleague will take care of it. After the check-in we got our keys & he also offered us the map of Lyon. When asked about restaurants he happily gave us some tips & he even booked us in one of the bouchon in the square and one of the restaurants in the old town.

The room was clean, & we chose to not have the daily cleaning for me it was all because of the covid although they were not checking the vax papers. Breakfast was good! The service was very friendly & accommodating; but the downside was the breakfast room was a bit cramped; & ventilation could have been better.
We stayed for 4 days & we enjoyed it very much, all the sites are within the walking distance of the hotel.

Just some comments with the regards to the room, the shower was a bit of a challenge because it was a bit high and when its wet it was a bit slippery so you just need to be careful.
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Date of stay: May 2022
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
edmjl wrote a review Oct 2023
amsterdam221 contributions31 helpful votes
+1
5.0 of 5 bubbles
Arrived at the hotel around 9am, thinking to just drop the luggage since it is too for the check-in, to my surprise, the F/O staff checked me in, I even got an upgrade.

The appointed room wasn’t that spacious but it was a cozy with an access (doubled glass) to the little balcony. Tea and coffee maker was available, so were bedroom slippers. Good size bathroom with single sink, it doesn’t have doubled glass window though. Bathroom amenities are from the French good brand codage, towels are thick and soft. Bath sleepers Good shower too. Very comfortable bed and (double) pillows.

Hotel is located conveniently at city Centre, at the corner of place de la Republique to be precisely. Many shops around it. The metro stop cordeliers is few minutes walk.

! City tax wasn’t included in the room rate hence had to be paid at check out

Overal it was at excellent stay. Highly recommended.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter wrote a tip Apr 9
Glasgow, United Kingdom3,248 contributions1,008 helpful vote
3.0 of 5 bubbles
"One slow elevator or steep steps."
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Rajamora wrote a tip Sep 2022
Los Angeles, California127 contributions115 helpful votes
4.0 of 5 bubbles
"High rooms overlooking the Place de la Republique."
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Senior Travellers wrote a tip Aug 2022
Calgary, Canada5 contributions1 helpful vote
5.0 of 5 bubbles
"Asked for a room away from elevators and was given one."
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Gareoult wrote a tip Jul 2022
Heathfield, United Kingdom183 contributions135 helpful votes
4.0 of 5 bubbles
"We did enjoy having a suite overlooking the square!"
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minnesotans4 wrote a tip May 2022
Saint Paul, Minnesota2,862 contributions1,245 helpful vote
5.0 of 5 bubbles
"Room 422 was wonderful"
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Not the right property for you?
There are more places to choose from in the Lyon area.
PRICE RANGE
$183 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor lyon
LOCATION
FranceAuvergne-Rhône-AlpesRhoneLyonCordeliers - Jacobins
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL CARLTON LYON - MGALLERY COLLECTION $169 ($̶2̶1̶5̶) - Updated 2024 Prices & Reviews - France

Frequently Asked Questions about Hotel Carlton Lyon - MGallery Collection
Which popular attractions are close to Hotel Carlton Lyon - MGallery Collection?
Nearby attractions include The Presqu'île (0.2 miles), La Place des Jacobins (0.2 miles), and Eglise Saint Nizier (0.3 miles).
What are some of the property amenities at Hotel Carlton Lyon - MGallery Collection?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Hotel Carlton Lyon - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Carlton Lyon - MGallery Collection?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hotel Carlton Lyon - MGallery Collection?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Carlton Lyon - MGallery Collection?
Conveniently located restaurants include Burgundy By Matthieu, Le Musee, and Oh couscous.
Are there opportunities to exercise at Hotel Carlton Lyon - MGallery Collection?
Yes, guests have access to locker rooms available in the fitness center during their stay.
Is Hotel Carlton Lyon - MGallery Collection located near the city center?
Yes, it is 0.4 miles away from the center of Lyon.
Are any cleaning services offered at Hotel Carlton Lyon - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Carlton Lyon - MGallery Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Carlton Lyon - MGallery Collection offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
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