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Hotel Carlton Lyon - MGallery Collection

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4 rue Jussieu, 69002 Lyon France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (671)
Room & Suite (117)
Dining (55)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Carlton Lyon - MGallery Collection
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 151 hotels in Lyon
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more. Located between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyon. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor. The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Fax / photocopying
Couples massage
Paid private parking nearby
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Facial treatments
Hammam
Massage
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Bathrobes
Housekeeping
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
304Restaurantswithin 0.3 miles
62Attractionswithin 0.3 miles
1,910Reviews31Q+A100Room tips
Traveler rating
  • 1,293
  • 509
  • 82
  • 14
  • 12
Time of year
Traveler type
Language
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  • English
Popular mentions
Sjurontour wrote a review Sep 1
Amsterdam, The Netherlands254 contributions78 helpful votes
This hotel was a lovely surprise. We were very correctly checked in and got a lovely, spacious room with a private balcony overlooking one of the lovely squares of Lyon. We chose to have breakfast served in the room and the meal was enjoyed on the balcony. Enjoyed a drink in the lovely hotel bar.
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Date of stay: August 2020
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Mr & Mrs Gounafier wrote a review Aug 2020
Paris, France28 contributions5 helpful votes
Just ok, not worth the price. Small room, the parking and breakfast were overpriced, and the breakfast was very mediocre. However, location is great and polite service. Fine for one night stay, but would not suggest for longer.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Elisabeth Mendes, Directeur général at Hotel Carlton Lyon - MGallery Collection
Responded 4 weeks ago
Dear guest, Thank you for sharing your experience following your stay in our hotel. We're deeply sorry to read that you didn't enjoy your stay. Regarding the breakfast could you tell us what disapponted you ? At the Carlton Hotel we always to improve ourselves. For the room, if you figure out that it is too small, don't hesitate to contact our front desk agents so we can find a solution as we have many room types from 15m² to 40m². Finally regarding the parking, I'm quite surprised about the remark as we charge it 29 euros per night (no matter what time you arrive and no matter what time you leave). As a comparaison, when you go to the parking yourselves you will be charged more than 35 euros for 24h without the service. We stay at your stay entire disposal in you need further information, Regards, Elisabeth Mendes General Manager
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Gilles T wrote a review Jul 2020
Paris, France98 contributions15 helpful votes
It was our first stay in this hotel and it was also our first stay in an hotel since the begining of COVID 19 . Safe stay with an very kind and professionnal team. The hotel is nice and very well located. They take care of your car so no need to find a parking place. You are in the city and you could walk to discover Lyon. Breakfast in your room or already prepared prior your arrival in the dining room. All the team is taking care of you. Thanks
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Date of stay: July 2020
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DCRam wrote a review Apr 2020
Washington, DC68 contributions19 helpful votes
So, I'm writing this without actually staying in this hotel, but had non-refundable reservations. I do understand the concept of non-refundable, but when one can't travel to that country and the hotel is closed, how can that reservation be NON-refundable???? We have been offered a voucher for future reservations, but not really in a time frame that is feasible. We have (starting today) 2 rooms booked for 5 days. From a travel agent friend, I was told this was the place to stay. I booked non-refundable because we were meeting up with a Viking cruise afterwards and I knew we'd go. Who knew there would be a pandemic!!! Our travel insurance did not cover this. Viking is so accommodating-they offered 125% back on a future cruise if booked within 2 years. Which we will do-but the Hotel Carlton Lyon-MGallery is not as accommodating. Think twice before booking here.
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Date of stay: April 2020
3 Helpful votes
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Pavel K wrote a review Mar 2020
Redmond, Washington349 contributions39 helpful votes
First of all hotel staff are amazing. We came really late at night - they quickly helped with parking, check-in was quick and flawless. They helped with every question a dummy tourist could have, and they had wonderful recommendations for food and other things we asked them for. The location of the hotel is perfect (for those who's getting into/from city in a car, and for all the touristy places around it). Rooms might not be the biggest you've had, but they are clean, have everything you're need and in perfect condition - just like the entire hotel itself. Next time i'm in Leon - I am staying at that hotel.
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Date of stay: August 2019
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PRICE RANGE
$169 - $271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor lyon
LOCATION
FranceAuvergne-Rhône-AlpesRhoneLyonCordeliers - Jacobins
NUMBER OF ROOMS
80
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Frequently Asked Questions about Hotel Carlton Lyon - MGallery Collection
Which popular attractions are close to Hotel Carlton Lyon - MGallery Collection?
Nearby attractions include The Presqu'île (0.2 miles), Musee de l'Imprimerie de Lyon (0.2 miles), and Place des Jacobins (0.2 miles).
What are some of the property amenities at Hotel Carlton Lyon - MGallery Collection?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Hotel Carlton Lyon - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Carlton Lyon - MGallery Collection?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hotel Carlton Lyon - MGallery Collection?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Carlton Lyon - MGallery Collection?
Conveniently located restaurants include Bouchon Tupin, Le Musee, and Nosch.
Is Hotel Carlton Lyon - MGallery Collection located near the city center?
Yes, it is 0.4 miles away from the center of Lyon.
Are any cleaning services offered at Hotel Carlton Lyon - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Carlton Lyon - MGallery Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Carlton Lyon - MGallery Collection?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.
Are there any historical sites close to Hotel Carlton Lyon - MGallery Collection?
Many travelers enjoy visiting Cathedral Saint Jean Baptiste (0.5 miles), Musee des Tissus et des Arts Decoratif (0.6 miles), and L'Usine des Eaux de Cuire (2.3 miles).