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Hotel Le Royal Lyon - MGallery Collection

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20 Place Bellecour, 69002 Lyon France
Lowest prices for your stay
Booking.com
$237
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Free cancellation until 07/09/22
MGallery
Destinia.com
$176
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Free cancellation until 07/15/22
Expedia.com$238
Hotels.com$238
Priceline
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1063)
Room & Suite (452)
Dining (109)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Le Royal Lyon - MGallery Collection
Updated 10/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 157 hotels in Lyon
Location
4.8
Cleanliness
4.5
Service
4.3
Value
3.9
Travelers' Choice
The Royal is an iconic establishment offering 72 rooms and suites, nestled in the heart of the city between the Rhone and Saone rivers. An exclusive address for travellers who enjoy the French art de vivre, discrete elegance and naturally courteous service. Feel at home in our Cote Cuisine dining room or in our Cote Bellecour lounge, for a civilised meal or beverage overlooking the Place Bellecour. (The Hotel is a member of the MGallery collection).
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Secured parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Romantic
Languages Spoken
English, French

Location

Full view
100Great for walkers
Grade: 100 out of 100
226Restaurantswithin 0.3 miles
57Attractionswithin 0.3 miles
1837Reviews16Q+A100Room tips
Traveler rating
  • 897
  • 604
  • 215
  • 87
  • 34
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BoardingPass610374 wrote a review Jun 2022
2 contributions
Poor treatment of even a loyal customer : arrived around noon expressing the need to have our two rooms ready asap for meetings at 5pm. Promises that we will be able to check in at 3pm. Having to wait until 4pm to get the keys (with need to be constantly on the staff, not really active on it). No excuse nor sorry expressed at anytime, neither later , or at check out, or in answer to specific email sent to hotel director. Service and customer care do not belong to hotel values. Worth Accor Membership ? Avoid.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Traveled on business
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Tara Bee wrote a review Jun 2022
Sydney, Australia278 contributions22 helpful votes
+1
Great hotel with amazing staff. Well located next to metro and bus stops, supermarket and in a very central location in Lyon. The staff are impeccably dressed, extremely professional and so helpful. They really were the highlight of our stay. They need to be acknowledged for that. There is also a concierge who can provide all the information you need, but every single one is amazing. It makes a big difference. Only two small things to note were with the room - the shower was one in the tub and the sides of the tub were very high, which made it a little awkward (sometimes dangerous) to get in and out. If this is an issue for you, let them know. And the triple room came with a double and a roll-away bed. For the cost, it would have been nice to have a room with three proper beds (eg. one double + one single). But it was manageable for three nights. The decor is gorgeous throughout the hotel, and the double bed that was there was extremely comfortable. I would come back :)
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Date of stay: June 2022Trip type: Traveled with family
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madewijaya wrote a review Jun 2022
Bali, Indonesia119 contributions63 helpful votes
+1
The hotel is perfectly located in the center of Lyon overlooking La place Bellecour and surrounded by interesting shops and small restaurants or les bouchons ( in French ). Try La Mere Jean, a nearby bouchon that offers typical delicious Lyon cuisines. For the first-timer, this area could be the best hotel to stay. Need to ask the direction from the concierge though, or check google map for help. Furthermore, you can find a city sightseeing bus tour located just 5 minutes walk from the hotel, which was a great way to explore primary places of interest. However, bear in mind that La place Bellecour itself isn’t a beautiful square. The hotel is quite small. Small Reception area, small restaurant for breakfast, small bar, small lounge. All small. Unfortunately, we reserved a suite with a view of The Square, Room 302 which was spacious enough. Well, at least it was fair with the price you paid. Espresso and tea bags are offered as compliments along with 2 small bottles of mineral water. The room has a balcony which is convenient for smokers and has very good soundproofing too. The breakfast was ok, nothing was special . When you stayed often in 5-star hotels in Asia, having breakfast in hotel Le Royal was like having breakfast in a guest house. Need to improve in the room : Please provide espresso cups. During turn down , prepare the same bottles of water ( see photos ). The master bathroom had an issue with the setting of hot and cold water as when you turn the hot water on, it didn’t stay hot. Please provide bigger bottles of mineral water as a compliment. It costs nothing but is very useful. Post Stay : FO team shall send me an e-mail to review our stay as other hotel chains do. They also said will send an invoice to my e-mail which does not arrive until I asked. I am a hotelier and have been staying in many 5 star hotels in the world, therefore Hotel Le Royal Lyon is more suitable as a 3-star hotel in my opinion.
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Date of stay: June 2022Trip type: Traveled with friends
Room Tip: Always choose room overlooking La Place Bellecour
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marcopolo1964 wrote a review Jun 2022
paris278 contributions195 helpful votes
The location is very good, walking distance to almost everything there is to see in Lyon and with a metro station around the corner for the few sites that aren't. You are also right next door to the extremely helpful Lyon tourist office where you can buy a card that allows you to visit basically all of Lyon's museums. Our room was comfortable and well appointed, and had a balcony overlooking the square but with double windows to shut out the noise (which was never really that loud because Place Bellecour is almost entirely pedestrian). The hotel decoration is stylish without being precious or fussy. The breakfast buffet is excellent with a wide range of high quality options. We never needed to eat lunch. We had a few extremely minor housekeeping issues, but that seems to be standard these days with labor shortages. They were really minor and had no impact on our stay.
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Date of stay: May 2022
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Andrew L wrote a review May 2022
6 contributions2 helpful votes
We were very impressed with this hotel. The location is a perfect place to explore Lyon and the staff ago the extra mile to help wherever they can. Opt to include breakfast as it is lovely and the breakfast room is really nice. Our junior suite was perfect with great air conditioning and broadband speed. Most of the T.V channels are French so it is a good idea to bring a HDMI cable with you and use your laptop. The concierge service (particularly Charles) is really good.
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Date of stay: May 2022
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Janet B wrote a review May 2022
7 contributions
On short notice we needed a Lyon hotel for one night and chose this hotel for it's central (walk to everything) location on the Presqu'île. We chose the most economical room and it was perfect!!! The hotel is colorful yet classic with gorgeous use of toile, yet eclectically mixed with other patterns. It reminded me of my favorite Firmdale hotels in London and NYC. The room while small was big enough for us to put one carry on suitcase in the closet, and another on floor, chair or luggage rack...I can't remember. A floor to ceiling french door opened onto the Place Bellcourt which made the room seem even bigger. I love that every place we stayed in France had no screens...or bugs! The bathroom had a walk in shower (heaven) and although not huge, had excellent counter and shelf space. The concierge was very helpful in procuring reservations which we had difficulty doing from the US. THe entire staff was terrific. Tourism office was right across the street in Place Bellcourt- a must first stop to get the excellent Lyon City Card which is a great value. A wonderful stay in Lyon!
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Date of stay: May 2022
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marty wrote a review Apr 2022
Majorca, Spain11 contributions
An amazing experience thanks to very attentive staff. Location is perfect and having a room towards the ‘patio’ it was very quiet as well. Room was on the small side and the bathroom is a little dated but everything is spotless. Breakfast is among the best hotel breakfasts as well and again, very attentive staff.
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Date of stay: April 2022Trip type: Traveled with friends
Room Tip: Valet parking was brilliant after a long drive, apologies to the driver I didn’t have the type R 😉
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Response from BARBARA CARBONNEL, Sales at Hotel Le Royal Lyon - MGallery Collection
Responded Apr 29, 2022
Dear guest, We would like to thank you for your post. It is a pleasure to receive such comments. We hope to have the opportunity to make you discover other bathrooms. We look forward to welcoming you again. Best regards. Barbara Carbonnel Sales Manager.
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John S wrote a review Apr 2022
Poquoson, Virginia267 contributions110 helpful votes
Nice location and room, great service in the heart of Lyon. Unfortunately we were only there for one night. The bar was okay and made a good drink, but it was not very comfortable. It is a hospitality teaching hotel, so the staff is young, plentiful, and attentive.
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Date of stay: April 2022Trip type: Traveled as a couple
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Response from BARBARA CARBONNEL, Ventes at Hotel Le Royal Lyon - MGallery Collection
Responded Apr 14, 2022
Dear customer, We thank you for your nice comment following your stay. We are sorry that you did not find our Bar comfortable with its concept. We confirm that we welcome students from the Institut Paul Bocuse in training, fully supervised by our teams. They are committed to offering you the best possible service. We will be happy to welcome you again. We hope to see you soon. Sincerely yours. Barbara Carbonnel Sales Manager.
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Maëva J wrote a review Nov 2021
Singapore, Singapore51 contributions36 helpful votes
Hotel is well located in Lyon City center, near place Bellecour. CLose to the lively shopping area and restaurant/bar scene. Price is very reasonable. Which surely explaines why when it comes to "5 stars hotel", we are very far from it... 1/ Rooms are very aging. Pictures only show the renovated bedhead with nice wallpaper, but do not get fooled the rest (furnitures & bathrooms) have not been upgraded. Welcome back to the 90's ! 2/ Service is disorganized and unpleasant. Called for a early checkin, was told I will be contacted back in 10 minutes, but no one called back, and obviously the next day upon check-in at 14h45 our room was not ready... Minibar was not replenished, and we had to ask for it. The welcome for Platimum members is barely personalized nor acknoewledge (just got a drink voucher without much info on their bar...).
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled as a couple
2 Helpful votes
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Response from BARBARA CARBONNEL, Marketing at Hotel Le Royal Lyon - MGallery Collection
Responded Nov 15, 2021
Dear Maéva.J, We thank you for your feedback on our house in Lyon. We apologize for the inconvenience caused. Concerning the architecture and the decoration of our rooms we wanted to play the card of a traditional hotel, however all our furniture are functional and our maintenance teams are ready to intervene at any time if a problem would occur. Your feedback allows us to improve our services, this one has been passed on to our head of reception so that he can re-sensitize his team. We hope that this experience will not affect your loyalty to our hotel and we would like to see you again very soon. Sincerely, Louise Guest Relation
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vijayphadke wrote a review Nov 2021
Paris, France2 contributions
We have stayed here several times & this was the 5th that was as good as all the previous ones. We were lucky to get a table at the Institute Restaurant that made our visit event more pleasant. Director Jean Christophe was very talented & knowledgable in explaining the food & the sites of Lyon. Located most ideally in Lyon at Bellcour. Surrounded by beautiful shops , museums nearby and almost everywhere walkable. The staff is very helpful with directions & recommending good typical Lyonaise rests. The BF is sumptuous worth it. There is one thing that the management needs to look into is to hand hold the students that are virtually managing the place. More senior managers at hand will make services even more professional. The room should have been checked for broken mirrors in the Bath for example.. This is not a critic of the students - far from it - but a Hotel needs senior managers at hand in more numbers. Excellent place to be. VP
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
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Location
Cleanliness
Service
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Trip type: Traveled on business
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PRICE RANGE
$158 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel lyon, accor lyon
LOCATION
FranceAuvergne-Rhône-AlpesRhoneLyonBellecour - Hotel Dieu
NUMBER OF ROOMS
72
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Frequently Asked Questions about Hotel Le Royal Lyon - MGallery Collection
Which popular attractions are close to Hotel Le Royal Lyon - MGallery Collection?
Nearby attractions include DreamAway Lyon (0.3 miles), La Place des Jacobins (0.3 miles), and Musee des Tissus et des Arts Decoratif (0.2 miles).
What are some of the property amenities at Hotel Le Royal Lyon - MGallery Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Le Royal Lyon - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Le Royal Lyon - MGallery Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Le Royal Lyon - MGallery Collection?
Yes, paid public parking nearby and secured parking are available to guests.
What are some restaurants close to Hotel Le Royal Lyon - MGallery Collection?
Conveniently located restaurants include Le Mirtillo, L'Établi, and Monsieur P.
Is Hotel Le Royal Lyon - MGallery Collection located near the city center?
Yes, it is 0.06 miles away from the center of Lyon.
Are any cleaning services offered at Hotel Le Royal Lyon - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Le Royal Lyon - MGallery Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Le Royal Lyon - MGallery Collection?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hotel Le Royal Lyon - MGallery Collection?
Many travelers enjoy visiting Cathédrale Saint-Jean-Baptiste de Lyon (0.4 miles), Hôtel de Ville de Lyon (1.3 miles), and Musee des Tissus et des Arts Decoratif (0.2 miles).