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Mercure Lyon Centre Brotteaux

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Mercure Lyon Centre Brotteaux
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277 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Hertfordshire, United Kingdom
Reviewed September 21, 2016

First impressions - a bit of a walk from Part-Dieu. Nice clean and small rooms, not particularly 4* but it works for Europe. Staff were friendly and helpful Breakfast a little on the steep side Close to walk to the metro All in all, a friendly bunch and not bad for pricing when compared to other hotels in the vicinity.

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Helpful?
Thank apsara14
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customers, We thank you for having taken time to send us your message on Tripadvisor . We are happy that you have a pleasant stay in our hotel. It's always with a real pleasure that my Team discover positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to...

Horsham Uk
Reviewed September 15, 2016 via mobile

Friendly staff, nice breakfast, a little expensive for a basic hotel, no frills, wifi wasn't great but clean and functional rooms. Shower flooded the bathroom as its in the middle of the bath! Nice selection of teas in the bedroom. I didn't like the small pillows but my view differed from my work colleague who found the beds comfortable.

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Helpful?
Thank WifethreekidsandI
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customers, We thank you for having taken time to send us your message on Tripadvisor . We are happy that you have a pleasant stay in our hotel. It's always with a real pleasure that my Team discover positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to...

Doha, Ad Dawhah, Qatar
Reviewed August 1, 2016

Very disappointing. Located on a busy city corner which can be difficult for first time visitors, with no clear indication of arrival area. We had to illegally park, the desk staff was not helpful and seemed uninterested. They provided no assistance with the luggage – not even offering a luggage cart! There is no parking available, the staff gave poor...

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Helpful?
Thank YankeeinQatar
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customers, We thank you for announcing us your opinion on Tripadvisor after your stay in the Mercure Lyon Centre Brotteaux. We regret that our establishment did not give you complete satisfaction, and are sincerely sorry about it. We repeat you our thanks for your comment. The latter allows us to question ourself, and to improve, for the biggest satisfaction...

England
Reviewed July 12, 2016

The good stuff: I took a premier room and was massively impressed with the room itself. From a tall central window it's a light and airy room. It's very cleverly designed giving plenty of space in the bed area and fitting the bathroom and storage areas together very compactly without anything individually reaching the pain threshold. The bed, pillows and...

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Thank longhaulEngland
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed July 11, 2016 via mobile

Good location in the center of the city, close to the train station and the food hall. Not very comfortable pillows. Did not try the breakfast. Staff speaks ok English and are helpful. Room was silent, no noise from street or hallway. The door lacked a do not disturb -sign

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Thank Tor Fredrik T
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customers, We thank you for having taken time to send us your message on Tripadvisor . We are happy that you have a pleasant stay in our hotel. It's always with a real pleasure that my Team discover positive comments. You didn't have "do not disturb" sign, probably fortgoten by housekeeping, we have in each room and are sorry...

Belfast
Reviewed July 2, 2016

Found this to be a good functional hotel. Good location 10 minute walk to Part Dieu and 5 mins to Massena metro. Many upmarket restaurants and wine bars in vicinity. Friendly, helpful staff. Room small but clean, comfortable, good air con and everything worked well. Decent wifi in room.

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1Thank Smoothie1
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear guest, We deeply thank you for your comment and are delighted that you had an excellent stay in our hotel. I shall not miss to transmit your message to my Team ! In the pleasure to welcome you again in our hotel located in the Brotteaux area. Sincerely yours. Paule DANIEL - General Manager

Jerusalem, Israel
Reviewed June 30, 2016

I'm staying in this hotel frequently and I'm always glad to come back to the clean and the spacious rooms of this hotel. The staff are very nice and helpfull, the breakfast is just what you need.. and the location is great. just 2 bus stops from Gare Lyon Part-Dieu and the Part Dieu mall.. 15-20 minutes a walk to...

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1Thank Avihai H
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customer, We thank you for having taken time to send us your message on Tripadvisor ! It's always with a real pleasure that my Team discover very positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to welcome you again in our establishment very soon. Best regards. Paule...

Faversham, United Kingdom
Reviewed June 29, 2016

A very good hotel not too far from the station, close to metro, trams and buses. Friendly staff, a good-sized bedroom with very comfortable bed. Excellent breakfast which set us up for the day and close to several restaurants for eating at lunchtime or in the evening. All in all a very good experience.

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Helpful?
1Thank Susan L
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Guests, We very much appreciate your comments on Tripadvisor regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

London, United Kingdom
Reviewed May 17, 2016 via mobile

Stayed here for the rugby weekend and found it functional, basic but clean. Staff were really friendly but the main feature of this hotel is its location. Short walk from the station and with at least twelve top quality restaurants in the streets behind and opposite.

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1Thank Lee B
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear customer, It is with a reel pleasure that we discover your experience in our hotel and are delighted that you had an excellent stay in our establishment and our beautiful city of Lyon during rugby worldcup. We deeply have the pleasure to welcome you again. Cordially. Paule DANIEL - General Manager

Cardiff
Reviewed May 16, 2016

Just got back from a long weekend in Lyon and this hotel was excellent. At first we thought we should have been more central, but it was a perfect location and right on the metro line as well as a short walk from a main station to access trams, trains and metro as well as the Rhone express for the...

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Helpful?
1Thank Janet P
Paule D, Directeur général at Mercure Lyon Centre Brotteaux, responded to this review

Dear Customers, We thank you for having taken time to send us your message on Tripadvisor. We are happy that you have a pleasant stay in our hotel. It's always with a real pleasure that my Team discover positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Built in 1911 in a typically art nouveau style, the hotel stands opposite the former les brotteaux railway station which is a listed historic monument. It is next to the part-dieu tgv train station and the cite internationale, and just 5 minutes from the parc de la tete d'or. Its central location makes it an ideal base for a holiday or a business trip to lyon, the capital of the gauls. ... more   less 

Additional Information about Mercure Lyon Centre Brotteaux

Address: 112 - 114 Boulevard des Belges, 69006, Lyon, France
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon > Jules Ferry - Récamier
Price Range: $82 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Centre Brotteaux 4*
Number of rooms: 59
Reservation Options:
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Also Known As:
Holiday Inn Lyon
Lyon Holiday Inn
Hotel Style:
#40 Luxury Hotel in Lyon
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Lyon Centre Brotteaux staff and other travelers.
2 questions
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Questions? Get answers from Mercure Lyon Centre Brotteaux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else.”
 of 5 bubbles YankeeinQatar, Aug 1, 2016 | Read review
“Just one premier room on each floor; they are a real step up if you can stretch to it.”
  • Shower head set at waste height?
  • Refreshments and desk
  • Looking over Brotteaux
 of 5 bubbles longhaulEngland, Jul 12, 2016 | Read review
“Book a double room even if you're single, to get a bigger sized room.”
 of 5 bubbles avihaih2015, Jun 30, 2016 | Read review
“Pay a little bit extra for the front rooms with balcony, very charming.”
 of 5 bubbles janetp841, May 16, 2016 | Read review
“Ask for a room with juliet balcony at the front of the building a little more noise but very quaint.”
 of 5 bubbles SpeedsPerth, May 2, 2016 | Read review
5 of 5
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