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BEST WESTERN Hotel Charlemagne

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388 Reviews from our TripAdvisor Community

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Showing 113: English reviews
keswick
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

spending a few days in this Hotel with a friend to visit and enjoy several of the Michelin star restaurants. The Hotel is located on the main Tramway as well as being close to Perrache metro and railway line. The rooms were well furnished and comfortable and kept very clean , ,The buffet breakfast was excellent with a good variety... More 

Helpful?
1 Thank allanKeswick
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Dear "AllanKeswick", First of all, we would like to thank for your wonderful comment.It’s always a huge pleasure when our clients let us know how much they appreciated services of our hotel. Your satisfaction is our greatest reward. Thank you for mentioning the professionalism of our staff. We look forward of seing you again soon in our Hotel CHARLEMAGNE Best... More 

Doncaster, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

Stayed here for five nights whilst working.Five in the group.From the moment we checked in the staff were brilliant,very helpful.The place is very clean and the rooms were lovely and comfortable.No complaints from anyone within the group.Continental breakfast was good with additional bacon,scrambled egg and small sausages available. It's about a 20 min walk mostly along the riverside to the... More 

Helpful?
Thank jim d
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Dear Jim, Thank you for sharing all your great feelings about our Home Hotel Charlemagne Best Western. We are very happy to see that we have met your expectations. Many thanks for mentionning the kindness of the staf, be sure that it was a pleasure for all of us to welcome you! We are looking forward to welcoming you back... More 

Harrogate, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 18, 2016

We only had one night here and wanted a central location. It was a 15 min walk to the centre so not too bad but there were cafes / restaurants on our door step. Didn't really get the chance to explore the city of Lyon unfortunately but would definitely recommend this cute little hotel, had a lovely out door area... More 

Helpful?
Thank Louise K
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Dear Louise, Many thanks for all your good compliments and for sharing it with TripAdvisor travelers. We are vey pleased that we met your expecations. Our locations between the Shopping Center of Confluence and the historic center is a real advantage for our guests. We hope to welcome you again soon to finish your visit of our beautiful city of... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 7, 2016 via mobile

Brilliant Hotel, very friendly welcoming staff, nothing too much trouble, great breakfast, lovely relaxing outdoor spaces, lovely room with fantastic view of local church, first class daily room clean service, great location! 10 out of 10!!! 😊

Helpful?
Thank Jeaniebikini123
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Dear Jeanieikini, Thank you very much for sharing your comment about our home Hôtel Charlemagne Best Western with TripAdvisor community. It’s always a huge pleasure when our clients let us know how much they appreciated spirit and service of our hotel. Taking care of our guest is our priority and all the staf are grateful of all your good remarks.... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 18, 2016 via mobile

It is not worth 4 stars. Room very small and it lacked the attention for details. Lyon is a beautiful city but I wouldn't advice this hotel for a long stay (more than 2 days). Breakfast wasn't included.

Helpful?
1 Thank Andrea F
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Hello Andrea, Thank you very much for choosing our hotel Charlemagne Best Western for your recent stay and for sharing your experience with TripAdvisor travelers. Your feedback is important to us in order to maintain and improve our level of services and standards. Concerning your comment, I well noticed that you haven't appreciated our room. Please be sure that it... More 

Travelers are raving about these Lyon hotels

London, United Kingdom
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 28, 2016 via mobile

If you're looking for a basic spot for a group of friends in Lyon this is a good choice. Pretty basic hotel but clean, good transport links and polite staff. Closest metro is a 2 min walk and taxi into the centre is only 10 mins and around 10-12 euros. The rooms were clean and had enough room for grown... More 

Helpful?
Thank csy_traveller
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Hello Sir, Thank you for sharing your experience with us. We are happy that you had a great time in our beautiful city of Lyon. See you soon! More 

Dorchester, UK
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 28, 2016

We stayed in this hotel as our base for attending the finals of the European rugby cup final in May. It is a little way from the town centre and sports venues but there is a tram stop not far away if you don't want to walk into town. The breakfast was self-service with plenty of choice and variety and... More 

Helpful?
Thank old_poundbury
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Hello, We are glad you have appreciated your stay among our team. Hopefully we will have the chance to welcome you another time soon! More 

2 reviews
3 of 5 stars Reviewed June 27, 2016

IThis is an ok hotel, clean and good breakfast. The downside is that it is located on the south side of town center and you need to take the subway to restaurants and bars. The area around the hotel seems to be a bit "neglected"...

Helpful?
Thank joergenn2016
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Hello, Thank you for your return. Our area is moving on, and will be completly renovated by next year. Hopefully we will have the chance to welcome you again so you can appreciate our beautiful "new" area! More 

Level Contributor
137 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

Room was clean and comfortable and had all we needed. The bar had a nice vibe and the drinks were very generous (no optics) and the staff were friendly, especially Thierry. Thank you Best Western for an enjoyable stay and the cleaning staff for allowing us to sleep off the hangover.

Helpful?
Thank Jnjam
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Hello, Many thanks for your feedback. The staff is very happy to read that! More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 20, 2016

Stayed here two nights during the Euro's. Location was great being a 2 minute walk from the train station and 15 minute walk from the centre of Lyon and fan zone. Room was big, facilities were great and the beds were comfy. Staff were helpful and polite and I would definitely recommend the hotel to others

Helpful?
Thank Marcoos81
Fabienne G, Responsable commercial at BEST WESTERN Hotel Charlemagne, responded to this review

Hello Sir, Thank you for sharing your comment. We really appreciate. We hope to see you again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Multistory hotel with restaurant and bar; located near the Lyon Perrache subway and tram; 1 km to Musee des Beaux Arts. ... more   less 

Additional Information about BEST WESTERN Hotel Charlemagne

Address: 23 cours Charlemagne, 69002, Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon > Perrache - Charlemagne
Price Range: $97 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Charlemagne 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Charlemagne
Best Western Lyon
Lyon Best Western
Hotel Style:
#34 Luxury Hotel in Lyon
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