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Marriott Lyon Hotel Cite Internationale

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70 quai Charles de Gaulle, 69006 Lyon France
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Traveler (428)
Room & Suite (200)
Dining (49)

About

#40 of 159 hotels in Lyon
Location
4.0
Cleanliness
4.4
Service
4.2
Value
4.0
GreenLeaders GreenPartner
Overlooking the amazing "Park de la Tete d'Or" and the Rhone river and next to cinemas, the Museum of Contemporanean Art and the International Congress Center. Very well located at 20 minutes pleasant walking distance to the city center or 10 minutes by public Bus transportantion.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Hair dryer
Room service
Safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
River View
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
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578Reviews18Q+A41Room tips
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OidaGrantler wrote a review Oct 2022
Zurich, Switzerland254 contributions238 helpful votes
Spotaneous city trip in fall 2022; booked the night before and still got a good rate. Hotel is a bit outside the center though taking a walk to town alongside the river is a nice thing to do. The upside of being a bit out of town is that it is very quiet at night - no noise at all so you get a good rest. Staff from check-in to check-out all very friendly and helpfull throughout. Room: nice, clean, spacious and modern - we even had a smal balcony which is always nice to have. Two things to improve, though not a show stopper at all: the parking is a dark and somewhat strange spot as it is designated as a hotel parking but then still has some spaces reserved with the small signs hard to see in the dark. Then, the place has poor lights - hard to see and find your way through. Secondly, whilst the breakfast appeared to be very popular, the cooked dishes are not really tasty so probably a good idea to just add a handful of cooked dishes to a small menu card and make it ready-to-order. Other than that, a lovely place that we would certainly return to.
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FRADIN Julie, Autre at Marriott Lyon Hotel Cité Internationale
Responded Oct 25, 2022
Dear Mr Grantler, First, we thank you for staying with us at the Hotel Lyon Marriott Cité International, 2 mins away from the Parc Tête d'Or. Our whole team focuses daily on providing the best service quality to our guests. We have taken note of your comments and we thank you for them. I will share your positive comment with my teams for sure. We are thankful for your loyalty and hope to welcome you again any time soon. Sincerely, Julie Fradin Assistante de direction Marriott Lyon assist.direction@marriottlyon.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The_great_Dane24 wrote a review Aug 2022
Burg, Germany22 contributions28 helpful votes
Hotel's Favorite
The hotel is next to a convention center and along side other hotels. When there is no convention, it is quiet, reasonable priced, excellent service and for Europe large rooms. Valet parking for EUR 17 a day. An extremely friendly and service minded reception staff. We had a very nice dinner in the adjacent Italian restaurant Zucca and had a good nights sleep in the for Europe large room. Rooms are clean and functional with hardwood floors – almost Scandinavian in style. At a reasonable price it was very good value for money, and with no convention there was a quiet sense to the hotel.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vic w wrote a review Oct 2022
1 contribution
We stayed at the Marriott in October arriving by Train. We are platinum members and were offered free breakfast and a room facing the river. No room upgrade was provided. The room was a little dated but clean. The five-star review is really for the Staff. Extremely friendly staff from front desk, Zucca staff, and house keeping. What we were really impressed by was the dedication and support by Sybille at front desk. We had forgotten a backpack on the Train with my medication and electronics. She was not only helpful in navigating the SNCF site, helping us fill out the lost item form (only in french), calling lost and found, and giving us directions to the lost and found at the station. But she also reassured us that it would probably be retrieved and that we shouldn't worry too much about it. We were able to obtain the backpack the following morning! Thank you once again Sybille!
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FRADIN Julie, Autre at Marriott Lyon Hotel Cité Internationale
Responded Oct 25, 2022
Dear Guest, Following your stay at our Hotel Lyon Marriott Cité International , located 15 minutes by bus from the city center , our team is touched by your comment on TripAdvisor. All our team is focused on providing the best service quality to you and is dedicated to offer you the best memories for your trip experience. Your satisfaction is our most important goal Day after day our staff is working on offering you the best experience possible and keeps its motivation going thanks to these kind of comments! We are happy to read our work has met your expectations. Be sure we have shared your comment with the whole team. We are thankful for your loyalty and hope to welcome you again any time soon. Sincerely Julie Fradin Assistante de Direction Marriott Lyon assist.direction@marriottlyon.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
idan d wrote a review Oct 2022
1 contribution
+1
We arrived to the hotel at 16:00, after waiting in a long line, the man at the reception asked us to wait for our room "because it is not ready yet" ! while it should have been after 15:00. when I said I do not accept it, he suddenly found a room and let us in. the room is horrible. it was not clean! cigarettes on the balcony floor. spider webs all over the balcony. the shades system is not moving, stuck an make noise. the chair in the room has stains on it. could not sit on such dirt. in the bath - the button of the shower is broken. and do not work well which lets half of the water one side and half the other way. the shower head holder is broken and falling down. the sink is broken and looks terrible. the whole room doesn't feel clean! we were shocked of how bad a room could be!
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Date of stay: October 2022
Rooms
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Sleep Quality
Room Tip: dont go there!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FRADIN Julie, Autre at Marriott Lyon Hotel Cité Internationale
Responded Oct 12, 2022
Dear Mr Doron, Thank you for choosing our Lyon Marriott Cité International for your recent stay in Lyon. Maintenance, housekeeping and reception have been informed of your return. We are sincerely sorry that your experience with us did not meet your expectations. Our front office manager will contact you today to make a commercial gesture. We sincerely hope to get the chance to welcome you once again in Lyon. Sincerely, Julie Fradin Assistante de Direction Marriott Lyon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laurent P wrote a review Oct 2022
Singapore, Singapore325 contributions195 helpful votes
It is not a great location except if you come for business and stay around without looking after the Lyon's atmosphere. Rooms are average, service is average and there was no real warm welcoming feeling in this property. Food at the restaurant was good though.
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Date of stay: July 2022
Value
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Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FRADIN Julie, Autre at Marriott Lyon Hotel Cité Internationale
Responded Oct 10, 2022
Dear Guest, We thank you for giving us your feedback about your recent stay at our Hotel Lyon Marriott Cité International. We think that the guest experience should be our top priority and your feedbacks are priceless to us. We are sincerely sorry that your stay did not meet your expectations. As far as the location is concerned, we are lucky to have public transport close to the hotel which serves the city of Lyon very well. Moreover, we would like to apologise for the quality of welcoming. We hope to welcome you again very soon. Sincerly, Julie Fradin Assistante de Direcrion Marriott Lyon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diana P wrote a review Aug 2022
3 contributions1 helpful vote
Very disappointed - not what was expected of a Marriott property. Rooms are dark and worn, not to mention dirty. We had a total of 3 rooms. Our first trip to Lyon. Was appalled at the amount of dirt and fur balls behind the door of our room. Bathrooms dirty and very worn, plastic peeling, rust, etc. We had to practically beg to have our room cleaned after 2 days and were then given attitude by the person sent to clean the room. She was slamming doors, banging the trash can did not have any cleaning supplies with her, but instead used a pillow case which she dampened to dust, did not give us clean glasses, just rinsed them out and dried with the pillow case she used to dust or rather beat the walls and desk with. We asked her to leave our room and preferred to not have her come back. I am sorry to say that I wondered about the sanitation at this hotel, after what we experienced. Also witnessed person vacuuming lobby - terrible. Not to mention a dirty band aid in the hallway to our room for several days on the floor. The only saving grace at this hotel is MR. DANIEL ENGELMANN ....HE IS AMAZING AT HIS JOB as concierge , plus he does a million other things there, including opening doors, handling baggage, parking cars, etc. He made us feel welcome from the minute we arrived and helped us with planning some of our outings, courteous, service oriented, professional, genuine - We can't say enough good things about this hard working man !!! Maybe he should be the person in charge of this hotel !!! Lyon was wonderful experience food is great, but wished we had stayed at a different property. Have been loyal Marriott customers forever, but this was a disappointing property,
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KR wrote a review Jul 2022
Zurich, Switzerland3 contributions
The location is a bit remote but that is to be expected from a convention hotel. This means that it might be impossible to get a taxi on weekend nights. The staff just tells you that they can't help you. Rooms are ok, however housekeeping starts banging doors and having loud conversations in the hallway at 7am with almost no sounddamping from the doors. Service is horrible. We were told every day a different time when the hotel bar is open but in fact it was not open on any of the three days. Checkout took more than 15 minutes and the agent claimed that Marriott vouchers cannot be used. She also refused multiple times to check with a manager before doing so. The manager didn't know but said she will take care of it. From then I never heard from them again (despite some follow-up emails) and only after 2 full months the gift card was applied. Overall a not very good experience. Mistakes can happen, that's normal. But after indicating to the front desk manager, that this was not a good experience and giving her to chance to try to make it right, but that doesn't seem to be in their interest. An escalation email to the GM went unanswered, that says it all..
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Date of stay: March 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LolaMilan wrote a review May 2022
Milan, Italy223 contributions106 helpful votes
The hotel offered good quality of service, rooms 514 and 416, amazing. Very good fragrance everywhere. But a special thank to Daniel, the concierge who helped me with "aplomb" to solve a huge problem I had.
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Date of stay: May 2022
Value
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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filip v wrote a review May 2022
Rijmenam, Belgium20 contributions7 helpful votes
After staying here for 5 years during our travel to Spain the quality is gradually degrading : repairs needed in bathroom, smaller breakfast offer (toasting bread available, both toasters"broken", no smoked salmon anymore), lift remains broken after months.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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APassion4TravelSusan wrote a review Apr 2022
San Diego, California53 contributions44 helpful votes
I travel alot- and love Marriott - but this was the worst Marriott and hotel I've stayed in a very long time. Every where I looked there was dirt and cobwebs. When you enter the elevator - you look at cobwebs. Our room was small and dark overlooking broken roof tiles -and they painted the walls black? The restaurant was filthy. We watched as waiters passed by napkins and sugar packets on the floors at least 10 times. And it was far from everything if you are a tourist. Even as a business person - I would want a hotel that is cleaner - especially in these times. Lyon Marriot - get it together and clean your hotel.
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Date of stay: April 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$101 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton lyon hotel lyon, hilton international lyon, lyon hilton international
LOCATION
FranceAuvergne-Rhône-AlpesRhoneLyon
NUMBER OF ROOMS
204
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MARRIOTT LYON HOTEL CITE INTERNATIONALE $103 ($̶1̶1̶9̶) - Updated 2022 Prices & Reviews - France

Frequently Asked Questions about Marriott Lyon Hotel Cité Internationale
Which popular attractions are close to Marriott Lyon Hotel Cité Internationale?
Nearby attractions include L'Amphithéâtre - Salle 3000 (0.08 miles), Museum of Contemporary Art (0.07 miles), and UGC Ciné Cité Internationale (0.05 miles).
What are some of the property amenities at Marriott Lyon Hotel Cité Internationale?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Marriott Lyon Hotel Cité Internationale?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott Lyon Hotel Cité Internationale?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marriott Lyon Hotel Cité Internationale?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Marriott Lyon Hotel Cité Internationale?
Conveniently located restaurants include Restaurant Parmigianino, La Terrasse Saint Clair, and L'Air du Temps.
Are there opportunities to exercise at Marriott Lyon Hotel Cité Internationale?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Marriott Lyon Hotel Cité Internationale?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Marriott Lyon Hotel Cité Internationale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marriott Lyon Hotel Cité Internationale offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marriott Lyon Hotel Cité Internationale?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.