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Mercure Lyon Centre Chateau Perrache

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Mercure Lyon Centre Chateau Perrache
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686 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Sacramento, California
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Found this hotel a Chateau type of building. The hotel is nice but too far from the Old Town. I would have preferred a hotel closer to Old Town. Small elevator and found myself carrying up my hand held baggage to the 2nd floor. Room is rather small, but staying here only one night. On my way to the French... More 

Helpful?
Thank Ed J
Barcelona, Spain
Level Contributor
201 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel may not be everyones taste as it overlooks a large railway station BUT we could not find anything wrong with the property. Excellent value - friendly staff - comfortable room - nice balcony - easy parking - average to good buffet breakfast - easy access to the centre of town by metro or walking. I'm sure there are... More 

Helpful?
Thank LongIdler
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest Many thanks for sharing your feedback with about the Mercure Lyon Centre Château Perrache. We are pleased that we met your expectations during your stay and that you enjoyed our staff as well as your room. We really hope to have the pleasure of welcoming you again in our hotel for your next trip to Lyon Best regards... More 

Rugby, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As well as being able to tell your friends that you stayed at a Chateau in France you will also be really pleased at the value of Lyon Centre Chateau Perrache. I chose the hotel because it was the cheapest Mercure in the city and had presumed that this would mean a compromise on location. Actually, the hotel was really... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Matthew T
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in Lyon very soon. Best regards, Marta PARDO-BADIER General Manager More 

Washington, DC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We drove right in and found the hotel. It was charming and elegant. The hotel reception helped us with finding a restaurant and explained how to walk to the restaurant. Her recommendations were great and our dinner was pleasant.

Review collected in partnership with this hotel

Helpful?
Thank 749melaniel
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review
Google Translation

Cher 749Melaniel, Je vous remercie d'avoir partagé votre expérience au Mercure Lyon Centre Château Perrache Mes équipes et moi-même sommes... More 

Vila do Conde, Porto, Portugal
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent Hotel ! Very clean and confortable. Nice location close to Perrache station so we cantake the metro and go everywhere. In the centre of Lyon; 15 min walking to Place Bellecour. Congratulations !

Review collected in partnership with this hotel

Helpful?
Thank Branca C
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Marta PARDO-BADIER... More 

Darlington, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Excellent service and comfy room adequate for family of four. Super shower room. Huge bed and very clean room. Quiet despite being near railway. Easy access to walk to city. Car parking facilities under ground so safe and clean. Hard to find when driving into city but sat nav sorted that out. Recommended hotel - enjoyed our stay.

Helpful?
Thank helsno
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Abu Dhabi, United Arab Emirates
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A good base for a stay in the city. Room is perfectly acceptable. Clean and spacious. Good tv, fridge, kettle and coffee machine (with pods!) and clean, modern bathroom. Helpful receptionist, covered parking, bar and bistro and a basic gym.

Helpful?
Thank Chris M
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Marta PARDO-BADIER... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed here very recently for the recent Euro 2016 semi-final match, and as an Accor Hotel Member usually try and stay in their hotels. However, I was slightly disappointed with my recent stay here. Firstly - the service is fantastic and the staff couldn't have been more helpful. Location wise, it was tricky to find at first but once... More 

Helpful?
Thank Dave J
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the... More 

Clapham, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

mostly all good - nice spacious hotel - nice bar - walk in shower good - room nice and big - good location and next to perrache main trainline station and tube and tram. However aircon was not very good in our room which didnt help me sleep and the single bed i had felt a bit narrow and drinks... More 

Helpful?
Thank Waterloosunset1
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Montreal, Canada
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was the first stop on my family's Eurocup trip in France. The staff is extremely friendly and helpful, even via email before our arrival. The rooms are spacious and clean. The location is good (right next to the Perrache train/metro/tram station) so you can get anywhere quickly. It is also a straight walk down to downtown Lyon and... More 

Helpful?
1 Thank cameragirl310
Marta P, Propriétaire at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Marta PARDO-BADIER... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Art Nouveau building, listed as a historical monument, located in the centre of Lyon. The hotel is close to the Perrache TGV railway station, a 10mn walk from place Bellecour, close to all public transport. The reception lobby has been renovated in 2009. Most of the rooms have been renovated in 2008. ... more   less 

Additional Information about Mercure Lyon Centre Chateau Perrache

Address: 12 Cours de Verdun Rambaud | Esplanade de la gare, 69002, Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range: $91 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Centre Chateau Perrache 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mercure Lyon
Hotel Style:
#21 Luxury Hotel in Lyon
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