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Mercure Lyon Centre Chateau Perrache

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Mercure Lyon Centre Chateau Perrache
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733 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Nice, France
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Mercure on the weekend and fully enjoyed our stay. Its directly next to the central rail station. The old part of the city and the city center are easy reachable by foot. The hotel is an an stylish 19th century building. Rooms are modern with high ceilings. The airco runs silently. Great place to stay overall.

Helpful?
Thank Phil6676
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

London, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This would be fantastic place to stay if you arrived by train, so convenient to the station. A bit awkward to get to by car. Good secure parking. Rooms were odd in that they had an extra bit with sofa and television but by doing this they lost space for a desk/table and anywhere to put things other than some... More 

Helpful?
Thank Amoq
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that the air condition did not work in your room; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is... More 

Stoke-on-Trent
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel in Lyon. Would recommend this to anyone. Had a prestige room (301) which was lovely, spacious, clean, queen size bed, coffee machine, bathrobe and slippers - everything we needed. Lovely view from window overlooking Cathedral. Lovely breakfast too.

Helpful?
Thank Susan S
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in Lyon very soon. Best regards, Marta PARDO-BADIER General Manager More 

Sheffield, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We ,4 adults 3 children,stayed 2 nights in this lovely hotel .The hotel has retained many original features .The rooms ,we were in a privilege room ,were spacious ,well decorated,very clean and well equipped ,the bed was large and very comfortable with good quality bedding excellent bathroom facilities and with the high temperature we were glad of the air conditioning... More 

Helpful?
Thank sue f
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in the Mercure Lyon Centre Château Perrache hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you... More 

Paris, France
Level Contributor
148 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location opposite the Perrache train station means it is convenient for those travelling by train. On the other hand, you need to walk through the station to get into town and the area is not safe at night with many freaky people hanging around, unfortunately. Hotel was beautiful inside. Staff was very kind and efficient. Room was nicely renovated and... More 

Helpful?
Thank Supermercado
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in Lyon very soon. Best regards, Marta PARDO-BADIER General Manager More 

Melbourne, Australia
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

Stayed here for two nights while looking around Lyon Great location close to all you need and that staff could not be nicer and helpful they really make the hotel Our room was very nice and clean just as advertised the windows opened to a balcony which was lovely Breakfast was really good plenty to choose from all fresh and... More 

Helpful?
Thank bridgetrus
Marta P, General Manager at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Bridgetrus, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to see that you appreciated the location of the hotel, close from the city center as well as our superior room... More 

Wales
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 5, 2016

Booked via booking.com without knowing anything about the area, simply booked as a stopover when travelling to the Cote D'Azur. Difficult to find - we parked in the train station car park but found it difficult to find on foot! Google maps was a must. We had a superior room and it was outstanding - a real 4 star experience... More 

Helpful?
Thank WinnieWales
Marta P, Manager at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear WinnieWales, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. We are delighted to read that you had a pleasant stay and enjoyed your renovated superior room at our hotel. I am sorry that our restaurant did not meet your expectations, this is actually a snacking bar. However... More 

London, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 2, 2016

Lovely old building with lovely breakfast, dinner & bar rooms. The building has old & new décor. Near the Metro so easy access to the rest of the city. Polite & helpful staff...comfortable quiet rooms...I had a balcony...only critique....lifts are too small. Great for families with children.

Helpful?
Thank JoycelynPhillips
Marta P, Manager at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear JoycelynPhillips, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. our hotel has indeed an ideal location: accessible from major highways and the Perrache station while being close to downtown... More 

Ghent, Belgium
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 25, 2016

Terrible experience in the Mercure Lyon Centre Château Perrache. A standard room that was merely an attick without any comfort, very small, very old-fashioned, noisy etc. etc. And this at the price of a standard room with is unbelievable for a hotel 4 stars. We never experienced such a room in a Mercure Hotel ... I guess this hotel is... More 

Helpful?
Thank DMPIBOU
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Sacramento, California
Level Contributor
66 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

Found this hotel a Chateau type of building. The hotel is nice but too far from the Old Town. I would have preferred a hotel closer to Old Town. Small elevator and found myself carrying up my hand held baggage to the 2nd floor. Room is rather small, but staying here only one night. On my way to the French... More 

Helpful?
Thank Ed J
Marta P, Directeur général at Mercure Lyon Centre Chateau Perrache, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Marta PARDO-BADIER... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Art Nouveau building, listed as a historical monument, located in the centre of Lyon. The hotel is close to the Perrache TGV railway station, a 10mn walk from place Bellecour, close to all public transport. The reception lobby has been renovated in 2009. Most of the rooms have been renovated in 2008. ... more   less 

Additional Information about Mercure Lyon Centre Chateau Perrache

Address: 12 cours de Verdun Rambaud | Esplanade de la gare, 69002, Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range: $91 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Centre Chateau Perrache 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mercure Lyon
Hotel Style:
#21 Luxury Hotel in Lyon
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