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Novotel Lyon Gerland Musee des Confluences

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Novotel Lyon Gerland Musee des Confluences
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699 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Amsterdam, The Netherlands
Level Contributor
108 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a nice and quite suite featuring a kingsize bed plus a large sleeping couch (= a spacious room for 3, although we were actually only 2 pp), spacious bathroom with bathtub, good functioning aircon in this hot summer month, good curtains, coffee/tea making facilities in the room plus free use of minibar! Parking garage underneath. It's not... More 

Helpful?
Thank eelco2013
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review
Google Translation

Madame/Monsieur Leplumey, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Lyon Gerland Musée des Confluences. C’est... More 

Waalre, The Netherlands
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We where traveling back from south of france to home, holland. Normally as a member of Accor hotel I always book with them. The quality is always good and normally always the same. This hotel is really not the same. The rooms, we had 2 superior rooms, 168 euro for two (50% discount because of children in one room) where... More 

Helpful?
Thank Remco B
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Geneva, Switzerland
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We booked the Novotel primarily for its location within walking distance from the Museum. The location was perfect!! The hotel is dated, and the rooms are small. Save yourself the disappointment and eat elsewhere, as the buffet is awful!!

Helpful?
1 Thank Spatzl_Spatzl
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Edinburgh, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We visited during the Euros and our room was clean and the staff were very friendly and helpful, however it was very expensive and there wasn't a lot to do or see within walking distance. The restaurant food was lovely, we ate dinner here and also had the buffet breakfast which had a lot to chose from. The night manager... More 

Helpful?
Thank Alicelaww
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Petham, United Kingdom
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 10, 2016 via mobile

We have now stayed a night there and back at various Novotels across France over the past 4 years as part of our annal journey of the south of the country. This one had very nice executive rooms of generous size. We have two neighbouring rooms to accommodate easily the 6 of us. However, if you stay on a Saturday... More 

Helpful?
Thank Stephen B
Florence P, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

London
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 31, 2016 via mobile

Staff very friendly and helpful but under pressure due to the number of customers & limited numbers of staff. Quality of furnishings etc quite basic compared to cost of room. Parking is secure & adequate as are most of the facilities. Beds are comfortable.

Helpful?
Thank Bina47
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Hertfordshire, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed July 28, 2016

We have just stayed here for a week, and have been very impressed by the service, especially the receptionists. A very warm welcome on arrival, and help with any questions we've had. We chose a suite so that we had plenty of room with our 2 teenagers. Facilities for kids/teenagers are good, with a pool and games area. Although the... More 

Helpful?
Thank cathconnolly41
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank... More 

Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 28, 2016

Lyon gets hothothot during summertime so a pool is a must. Luckily this hotel has one. There are a couple of city bike stations close by, get a bike and ride along the Rhone to where ever you wish to go! It's only 1,70e per day and there are stations everywhere. Don't waste your time on trams, they only make... More 

Helpful?
Thank Reetta K
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

Dear Customer, I am strucked by the kindness of your comments after your stay in our hotel. I thank you very much for showcasting the quality of the services we provide at Novotel Lyon Gerland Musée des Confluences. Our entire staff is doing its utmost every day to provide you privileged instants. We expect to welcome you again for a... More 

Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Driving from Paris to Nice is a long way. So a quick stopover at Lyon is a good idea and this hotel serves the purpose comfortably. Secure parking and great breakfast. The main plus point is the unusually helpful and friendly staff. Just across the river is a great museum, Musee des Confluences, if you have time for some culture.

Helpful?
Thank Dublinois
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

We very much appreciate your comments regarding your stay at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for... More 

Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

Stayed two nights here during euro 2016 and was one of the best hotels we seen. Was only la short taxi ride to Place Bellecour and other central areas. Hotel had lovely restaurant and bar and also outdoor pool area we ate breakfast at one moring.

Helpful?
Thank 342rayd
frederic n, Directeur général at Novotel Lyon Gerland Musee des Confluences, responded to this review

We very much appreciate your comments regarding your stay at the NOVOTEL LYON GERLAND MUSEE DES CONFLUENCES. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Lyon Gerland is a 3 star hotel close to the city centre of Lyon and the major transport routes. With 600 sqm of conference space, the hotel is an ideal venue for meetings, conferences and conventions for anywhere between 2 and 250 people. Whether on business or leisure, you can take advantage of our swimming pool, fitness room and terrace area. Our contemporary and convivial Novotel Cafe restaurant offers an original and varied menu. Undercover pay parking is also available at the hotel. ... more   less 

Additional Information about Novotel Lyon Gerland Musee des Confluences

Address: 70 avenue Leclerc | Lyon Cedex 07, 69363, Lyon, France (Formerly Novotel Lyon Gerland)
Location: France > Rhone-Alpes > Rhone > Lyon
Price Range: $79 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lyon Gerland Musee des Confluences 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Novotel Lyon Gerland Hotel Lyon
Lyon Novotel
Hotel Style:
#19 Family Hotel in Lyon
#29 Luxury Hotel in Lyon
#46 Business Hotel in Lyon
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