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Crystal Hotel

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101 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 6, 2016

Visited the "exclusive" Esprit Ski chalet Crystal 2000 this March half term. Our party comprised two adults (with by now empty pockets) and 3 Children (11,9,5). If your glass is half empty then you will undoubtedly comment on the dreariness of the hotel and to be fair you'd have a point. Within the week of our stay we had one... More 

Helpful?
1 Thank Rob K
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you Rob K for your balanced review of the Chalet Hotel Crystal 2000. It's great to hear that, despite a few issues, you and your family enjoyed a great skiing holiday with Esprit Ski, where you were well looked after by our friendly and enthusiastic team. As with all our properties, we are working with the owner to ensure... More 

London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 2, 2016

As per everyone else that's reviewed this property, it's really the location that you're here for. The interior is shabby at best but generally clean. The rooms we had were of a good size, I found the bed comfy (but my OH didn't), and a real plus point was there was plenty of hot water at any time and a... More 

Helpful?
1 Thank ERC36
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you for taking the time to review your most recent Esprit Ski experience, ERC36. As a returning Esprit guest, it's disappointing that you encountered some elements this year that weren't up to the normal standards that you have come to expect. We would assure you that your comments have been noted and we are grateful for them. We hope... More 

Winchester, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 28, 2016

This hotel is dated and is in desperate need of a refurb (water running down the restaurant walls because a shower is leaking upstairs for example) but as other reviewers have said you are in a Courchevel and the hotel is the best Ski-in Ski-out we've had so I guess you just go with it....?! What puts me off going... More 

Helpful?
Thank Waddlings
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you for your review, Waddlings. We acknowledge your comments regarding maintenance and assure you that we do work closely with our own maintenance team and with the property owner to address issues promptly and ensure an ongoing programme of property updates. It's disappointing that you didn't enjoy the catering in the Chalet Hotel. We do not promise local cuisine... More 

Buckinghamshire, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 21, 2016

Most important things to say: yes we will definitely be going back and yes we would certainly recommend Crystal 2000 and the wonderful Esprit team. We have just got back from a week with our 3 1/2 and 19 month old daughters. We all had a super time. Sunshine and perfect snow certainly helped! Most of the reviews comment that... More 

Helpful?
Thank LCx4
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

We're delighted that you and your family had such a wonderful Esprit Ski holiday in Courchevel, where our Chalet Hotel and child care team at the Crystal 2000 looked after you and your family well throughout your week. Though the property is showing signs of wear, we do work continuously with the property owner to improve it - for example,... More 

England
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 2, 2016 via mobile

Our 4th time here & we had a great time again. Good to see Andrew back, he does a great job. Kids had fun skiing again & seeing friendly faces from other years. For us it's all about the location of this hotel, superb true ski in ski out. Could do with smartening up a bit but it's all clean... More 

Helpful?
Thank csg121
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

Great to hear that your fourth holiday at the Chalet Hotel Crystal 2000 was a super one, csg121! Albeit not the smartest of our properties, the Crystal 2000 has a truly enviable location at the top of Courchevel near the Altiport and we're glad that you enjoy the ski in/ski out that it offers. We hope that we'll continue to... More 

London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 12, 2016

Just returned from another weeks skiing with Esprit, our 9th to be precise. We have been using them since our daughter was 6 months old: she’s 10 now. This hotel has a great location and is absolutely fine as regards facilities and comfort. The soft play area is particularly welcome. Food was very good other than an isolated disaster with... More 

Helpful?
Thank Skilvane
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you for taking the time to review your most recent Esprit Ski experience, Skilvane, which we're delighted to learn was as successful as ever! Our child care, resort and Chalet Hotel teams really are a true credit to our business and it's great to hear that you think so, too. It's always concerning when sickness strikes in a resort,... More 

Richmond-upon-Thames, United Kingdom
Level Contributor
688 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
4 of 5 stars Reviewed February 12, 2016

We have stayed here before and the location is fantastic beside the Altiport button lifts. This time my sone, daughter in law and 3 1/2 year old grandson stayed and we visited many times. The rooms are large if a little faded but as an hotel for people with young children it cannot be beaten. My grandson had a wonderful... More 

Helpful?
Thank SergeLourie
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

We're delighted to hear that you and your family had an enjoyable Esprit Ski holiday at the Chalet Hotel Crystal 2000, SergeLourie, where you were well looked after by the team and your grandson started to get his ski legs! We hope that we'll be welcoming you all again next year so that he can get to grips with those... More 

Cambridge, United Kingdom
2 reviews
4 of 5 stars Reviewed February 8, 2016

Had a lovely week skiing in Courchevel ,this Chalet hotel is excellent value for money , the staff are excellent and friendly , rooms and surroundings are getting a bit tired looking , but are kept very clean by the staff. The food and wine is plentiful and of a good standard .We have never been with esprit before but... More 

Helpful?
Thank stephen o
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

We're glad that you and your family had a great first Esprit Ski experience in the Chalet Hotel Crystal 2000, Stephen o. Whilst we acknowledge that it's not the most modern of our Chalet Hotels, we feel that its excellent location, wonderful staff and added facilities (such as the purpose built soft play area) more than make up for this.... More 

ramsbottom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 26, 2016

Would I go back, absolutely. By reading the reviews before I left, I knew what to expect. Yes it is a bit dated, but so what. It's comfortable and clean. I spent most of my day in the mountains. What a week, 2 metres of snow before we arrived and great weather in the main for our week (17-24 Jan... More 

Helpful?
7 Thank paulcu
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

Thank you paulcu for taking the time to review your recent Esprit Ski holiday at the Chalet Hotel Crystal 2000, where it's fantastic to hear that our staff looked after you well throughout, and your children thoroughly enjoyed the soft play area! The Crystal 2000 really is in a great location, in a premium resort, and we're glad that you... More 

UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 21, 2016 via mobile

We have been with Esprit a number of times and have to say standards are slipping. Biggest issue was the food which was poor on a number of nights. We have been before to this hotel and whilst we knew it wasn't in any way luxurious, it is getting very tired and in need of repair in many ways. We... More 

Helpful?
1 Thank JohnMcG
Esprit_Holidays_1982, Guest Relations Manager at Crystal Hotel, responded to this review

It's so disappointing to learn that you feel that our standards are slipping based on your most recent experience, JohnMcG. Whilst we acknowledge that the Chalet Hotel Crystal 2000 is starting to show its age, we are continually working with the owner of the property to restore and refurbish areas over time where it is possible to do so. One... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
Things to do
  • Bar/Lounge
  • Restaurant
  • Pool
  • Hot Tub
Room types
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Babysitting

Additional Information about Crystal Hotel

Address: rte de l'Altiport, Courchevel 1850, 73120, Courchevel, France
Location: France > Rhone-Alpes > Savoie > Courchevel
Price Range: $109 - $217 (Based on Average Rates for a Standard Room)
Number of rooms: 51
Hotel Style:
#1 Family Hotel in Courchevel
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