We stayed at Le Courcheneige only for a weekend, but we liked our stay a lot and we hope to come back one day. The room was basic and was ok for a 3* hotel. The staff was very nice and helpful and let us check in at 12, as our room was ready. Room was clean and had a great view on a ski slope! We had a half-board and it was very good. The service in the restaurant is really impressive - deserves 5*, really appreciated. Jacuzzi didn’t work during our stay so we couldn’t try it unfortunately. Outside bar is a nice option for a lunch snack as well. Slope in front of the hotel is free, which we discovered only on our second day of stay. It’s really great for beginners, who could just stay there for the first day without any need to buy a pass for the day.
This is a great high location for ski in/ski out being right on the edge of the piste. Staff were excellent throughout and sorted out our little problem, which was our south facing room for three. It was on floor 4 but right at the eastern end and had a sloping roof, extremely low beams and insufficient storage. Totally inadequate given the cost. Fortunately we were able to move to the room next door the next day, which was so much better. (I think it was number 404) Good choice at breakfast, continental and cooked. Dinner choice is fairly limited, just three choices for starter and main, but adequate. Plenty of choice for dessert, plus the cheese course. Lunch outside on the terrace is very good. The ski room and staff here are excellent.
I stayed at the Courcheneige during February half term 2020 with my son. During my stay I found the staff to be very capable and polite. The food was delicious and was served swiftly. The location is so convenient and the ski shop opens directly into the slopes (they even lay your skis out for you every morning!). I happened to have an accident during my stay which meant that I had to increase my visit by three nights. This was on one of their busiest weeks of the year. The manager managed to work things around that made this possible much to my relief. It is my intention to return with the whole family (and a working knee) next year. I highly recommend this delightful hotel.
We stayed in a room on the first floor which was great as the stairs were not too much. We had a warm welcome from the staff on reception, and were really helpful all week. The breakfast was more than adequate with cooked or european breakfast options and every juice you can imagine. The dinners were of a very good standard and there was always a fish option if the meat was not to your liking. The best meal in my opinion was the sea bass with the spring vegetable risotto which was superb, as was the service we received from Paulina who was exceptional in the restaurant. The car park was useful as there was heavy snow the week we stayed as you had to walk under the Belllcotte , The skis hop could not have done any more for us- it was a real treat to have the skies laid out (by room number) each morning there was not heavy snow- and even offer to help with boots on - and more importantly and taken up - boots off in the evening. The biggest boon to this hotel was first down to Pralong lift, Super Pralong and up the Suisse lift to have first ttracks down Creux - a real treat and one to ensure that we will return…
Wonderful location, amazing manager - great welcoming in person! He is everywhere from early in the morning checking breakfast to ski room checking staff and greeting guests. Food is delicious and dinner is food art! Front desk Mouloud is very helpful in all you may need, helping with your luggage to your room, booking snowmobile, dog sledding, ski instructors... he is kind and hardworking! Restaurant staff are kind and service is good. Would advise for the parking - as we never been here previously to advise people or put signages how is done, do we ring bell or.... as we were waiting at front gates and we didn’t have idea how to enter and reach reception - is quite a walk in underground tunnels ...... 😊