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We travelled here on the last week of the season. Staff we all helpful and friendly but I didn't think the food was up to an acceptable standard. It felt like it was a case of let's use up what we have and not get...More
We have been on more than 40 chalet holidays and have worked 2 ski seasons so we can give you an experienced insight.
What they got wrong.
1.Afternoon tea inconsistent and no cake on the chalet staff day off
2.No hot water after 6.30pm
Visited Cascades for the fourth time with friends. The skiing as always was first class with great snow and lots of runs. The chalet was in good shape and is always very welcoming. Only negative is the gradual fall in customer service standards. On our...More
Very good location, right opposite the elevator to the ski area. I can understand why guests return.
It can be noisy though, especially in the dining room at meal times.
Food was fine when we stayed, luckily we had the new chef cooking for us....More
I stayed here for Christmas week 2016; the hotel is in a great location, right opposite the escalators to take you to the lifts, with a great bar in the ground floor too. The staff were very friendly and helpful (especially Jess), would definitely go...More
Thank Richard G
Situated in the very centre of Courchevel 1650, with the main gondola just across the street and convenient for all the resort’s amenities, the Cascades has been extensively refurbished over recent seasons, and this winter sees the addition of a brand new lounge on the top floor, together with five new valley-facing bedrooms.