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Heliopic Hotel & Spa

Traveler (853)
Room & Suite (263)
Dining (54)
Certificate of Excellence

About

#16 of 73 hotels in Chamonix
Location
Cleanliness
Service
Value
Certificate of Excellence
The Heliopic Hotel Sweet & Spa is set at the foot of Aiguille du Midi lift and will open its doors in December 2013. If you come as a couple, family or group, our hotel will take care of your well-being.The hotel offers the most innovative services and personalised attentions, such as a 500m2 spa, a restaurant, a bar, a ski shop, 4 conference rooms, a take-away shop and a covered car park with 44 spaces.The Heliopic Spa, where relaxation meets amazement, offers the following facilities: pool, relaxation area, hammam, banya, ice cave, tepidarium, treatment rooms and many other surprises !
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Property amenities
Spa
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business

Location

Full view
93Great for walkers
Grade: 93 out of 100
37Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
1,455Reviews
32Q+A
100Room tips
Traveler rating
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  • 411
  • 97
  • 37
  • 16
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Popular mentions
Note: We stayed December 2017, not 2018. We really enjoyed our stay here. It is not a super luxurious hotel, especially in terms of the rooms, but I thought the service was very good. We experienced a pretty big mix up with a bus I thought I had booked that never showed up and
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This is realy great hotel next to the lift that brings you up in Mont Blanc. This hotel has small but well decorated rooms, great breakfast area, nice spa and free coffee and candiea all day long. Once you are here be aware of few shortcommings. The mattress used in the bed is
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Response from HotelHeliopic, Directeur général at Heliopic Hotel & Spa
Responded 1 week ago
Dear WakeGuru, Rest assured that I read all your remarks and thank you for these ones. Indeed it allows us to improve your level of quality. Then, I am so delighted that you had a very f=good stay at the Heliopic Hotel & Spa . See you soon. Cher WakeGuru, Soyez assuré que j'ai lu avec attention toutes vos remarques pour lesquelles je vous remercie. En effet, cela nous permet de nous améliorer au quotidien. Ensuite, je suis heureux que vous ayez passé un très bon séjour à l'Heliopic Hotel & Spa. A bientôt. Thomas BARBIER - Directeur
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First time I went for skiing. Nature is great. The location of the hotel is very nice. The price quality rate is very good. The breakfast is very nice. You don't need to buy equipment if you go for skiing. you can find there. Also no need to pay high fees. So everything
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Response from HotelHeliopic, Directeur général at Heliopic Hotel & Spa
Responded 2 weeks ago
With pleasure, we are waiting for you this summer. I am really delighted that you enjoyed your stay at the Heliopic Hotel & Spa. Do not hesitate to contact us in order we can ensure your comfort. See you soon. Avec plaisir, nous vous attendons cet été. Je suis réellement ravi que vous ayez pleinement apprécié votre séjour à l’Heliopic Hotel & Spa. N’hésitez pas à nous contacter afin que nous puissions nous assurer de votre confort. A bientôt. Thomas BARBIER - Directeur
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Frequent traveller, 175+ nights per year. Hilton Diamond, Marriott Bonvoy Gold and IHG Sphere. Checked in on the 25th of April. Had the most ridiculous check-in, period. Frederic assisted us, room not ready (13.30, understood). Then due to legal policy could not allow 2 adults
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Response from HotelHeliopic, Directeur général at Heliopic Hotel & Spa
Responded 2 weeks ago
Sir, I am really disappointed by your review. Please specify that : You booked the cheapest room on the web You did not read the description of the room. It is written the room was only for 2 People. If you would have read the description, you would have booked a family room available for 4 people. You booked a not refundable and not exchangeable rate... so not refundable and not exchangeable by definition. But as you spent more than 175 nights in the greatest hotels worldwide, you know these rate conditions. Sure, Hilton has the same conditions. We granted you a 10% discount, we did not have to... and reading your review, we should not... Sincerely yours. Thomas BARBIER - Hotel Manager
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We live 50 min from Chamonix and relatively often visit the area either using Booking.com or AirBnB. The heliopic hotel is a nice hotel with a great location. Not as good as the neighboring hotel Cristal but with nice rooms and good facilities and located just next to the
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Response from HotelHeliopic, Directeur général at Heliopic Hotel & Spa
Responded 4 weeks ago
I am delighted that you had a very good stay but so sorry for the attitude of my front office team during the check-in process. Rest assured that I take this remark into consideration. See you soon at the Heliopic Hotel & Spa.... not in the Cristal that is not an Hotel but a tourism residence (not the same services), even if we are friends 😉 Je suis ravi que vous ayez passé un très bon séjour mais vraiment navré de l’attitude de mon équipe réception lors de votre arrivée. Soyez assuré que je prends cette remarque en considération. A bientôt à l’Heliopic Hotel & Spa... pas au Cristal qui n’est pas un hôtel mais une résidence de tourisme (ce ne sont pas les mêmes services), même si ce sont des amis 😉 Thomas BARBIER - Directeur
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PRICE RANGE
$85 - $329 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieChamonix
NUMBER OF ROOMS
102
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