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Best Western Plus Excelsior Chamonix Hotel & Spa

432 reviews
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Traveler (106)
Room & Suite (188)
Dining (39)
Overview
  • Excellent43%
  • Very good34%
  • Average14%
  • Poor6%
  • Terrible3%
Travelers talk about
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (432)Write a Review
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All reviewsbus stop and train stationa great coffee machinewe booked a family roommont blancexceptional hotelnice bedski villagenice hotelpool areathe hotel's restaurantenjoyed our staydirect viewla prazperfect basestayed longerwould highly recommend this hotela lovely stay
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1 - 5 of 103 reviews
Reviewed 2 weeks ago

I love this hotel. Exactly what I hoped from a 4 star - great services, not too fancy, but a really nice and clean feeling. I stayed there with my twin boys and their care and attention to children is great! Really accommodating. There's a...More

Thank lianak
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 2 weeks ago

Dear Guest, Thank you for taking the time to post a wonderful review further to your recent stay at the Best Western Plus Excelsior Chamonix. We are happy to read that you enjoyed our establishment and booked again with us ! Looking forward to have...More

Reviewed 2 weeks ago via mobile

Loved this hotel, it's out of the main centre so it's quiet with lovely views of the mountain. The bus stop is only two minutes walk to take you into chamonix centre or up to the ski runs, it takes 10 minutes to get into...More

Thank EmmaUKLdn1
Response from Romain M, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded 2 weeks ago

Thank you for taking the time to post a wonderful review further to your recent stay at the Best Western Plus Excelsior Chamonix. We are happy to read that you enjoyed our establishment. Looking forward to have the pleasure of welcoming you back soon. Kind...More

Reviewed November 5, 2017

We booked the standard double at first, then decided to upgrade to the balcony with view of Mt. Blanc. Honestly, if you book here, make sure you get a room like that! It really is what made this 3-stars to 4-stars. The view was perfect...More

Thank afs42745
Response from LouiseCEREZOLAHIANI, Directeur général at Best Western Plus Excelsior Chamonix Hotel & SpaResponded November 6, 2017

Dear Guest, Thank you for taking the time to share your review following your recent stay at the Best Western Plus Excelsior Chamonix. Your review is vital for improving the service and quality we offer to our valued guests. It is always hugely motivating when...More

Reviewed October 9, 2017

Room was booked by "Secret Escapes" one week before. Maybe only a coincidence, but again we got the more expensive "Deluxe room with direct view to Mont Blanc" booked by a "Last-Minute-site" only after complaining about the cheaper and unsufficient room which was allocated to...More

Thank Andreas P
Response from Irène K, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded October 16, 2017

Dear Guest, Thank you for taking the time to share your review following your recent stay at the Best Western Plus Excelsior Chamonix. Your review is vital for improving the service and quality we offer to our valued guests. It is always hugely motivating when...More

Reviewed October 7, 2017

Very comfortable room, quiet hotel and friendly staff. The restaurant and the SPA are a bit overpriced, but in general things are overpriced in Chamonix. The breakfast buffet has a lot of options and good food. Our room was facing the dinning room, which make...More

Thank Mauricio M
Response from Irène K, Responsable réception at Best Western Plus Excelsior Chamonix Hotel & SpaResponded October 9, 2017

Dear Guest, Thank you for leaving your feedback regarding your recent stay at the Best Western Plus Excelsior CHamonix. We were happy to learn that you appreciated our location, rooms together with our breakfast and all our staff... We took note from the remarks regarding...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free Internet
Pool
Room Service
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Concierge
Room amenities
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Fitness Center with Gym / Workout Room
Details
Price range
$111 - $290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Chamonix
#13 Spa Hotel in Chamonix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$111 - $290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Chamonix
#13 Spa Hotel in Chamonix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (106)
Room & Suite (188)
Dining (39)
Pool & Beach (25)
Hotel & Grounds (190)
Bathroom (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
joaniebinedinburgh
December 4, 2017|
AnswerShow all 2 answers
Response from Romain M | Property representative |
Dear Madam, we do have some bedrooms available with twin beds. Please feel free to call the reception in order to book your stay with us. Sincerely Romain
1
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Lorachic
October 20, 2017|
Answer
Response from Irène K | Property representative |
Hello, The swimming pool is already closed! it we be re opened for the next summer. kind regards Irène
1
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chanellewoodham
August 21, 2017|
AnswerShow all 3 answers
Response from jimbo203 | Reviewed this property |
Shuttle service from Geneva . Alpybus . Sorry for late reply
0
Votes
Room Tips
"The family room is huge so if you have 1 little person or more that is totally fine"
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"Get a room with a view of the Mt. Blanc and balcony"
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"Direct view to Mont Blanc obligatory."
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"Ask for a room not facing the dinning room!"
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