We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa
BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa
Panoramas (13)
View Map
{"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

148 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 46: English reviews
Glasgow, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Visited Chamonix 7th Sept 2016-17th Sept 2016 Staying at the Excelsior Hotel Chamonix. Having read other guests comments I was concerned but decided to be open minded, their comments were justified. Had booked a superior room with balcony, we were disappointed & even questioned the grade of room. Balcony came with added extras of previous guests toe nail clippings. Room... More 

Helpful?
Thank jules232004
Chamonix, France
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The old Hotel Excelsior was very dated and in need of an update. I think it was renovated in 2015. A friend stayed there and reccomneded it to us. We had a lovely time there, the room was very clean, spacious and modern with great mountain views. It also has a spa. Would definitely stay there again.

Helpful?
2 Thank ChamonixTransfers
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Pros: Very clean and tidy room, fairly modern. Staff approachable and efficient. Cons: Poor breakfast selection - no cereals! Pricey for what there was I thought. At least 50% of the mugs at breakfast tables were all badly chipped around the rims. I was shocked that someone would actually put them out for people to use. No-one else seemed to... More 

Helpful?
Thank Andrew S
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Madame, dear Monsieur, Thank you so much for taking some time to comment your stay in our hotel! We'll tell our team about your satisfaction regarding their service, thank you! Regarding breakfast, please note that we do propose several kinds of cereals, so as breads and cakes. We have planned to change our mugs soon, you're right about their... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Arrived at the hotel late on 14th September after a long 10 hour drive hotel is very clean and modern room was spacious and comfortable, what I didn't realise was my room was above the delivery ramp which at 6:30 until 8:30 had numerous delivers with very loud trolleys , it didn't help the room dosent have air conditioning so... More 

Helpful?
Thank John S
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a lovely hotel but a bit expensive, it's located about 2 miles outside the centre but a free bus takes you back and forth and are about every 20mins. Didn't eat much as breakfast was not included in our package. The rooms are great but would pay more for a better view next time.

Helpful?
Thank Dean W
Swindon, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We booked a delux double with balcony & Mont-Blanc view €189 for one night. We both fell totally in love with Chamonix & I could not recommend it more highly however, the hotel was a disappointment. The hotel has a second half which people had their towels & clothes hanging out of Windows. The reception desk was quite chaotic &... More 

Helpful?
Thank AGwillim
South West
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stopped here overnight on our way back from Switzerland. The welcome at front desk was warm and all facilities well explained. The room was a lovely surprise, spacious, spotlessly clean, really comfy beds and nice cotton bed linen, and the bathroom was large and modern with a powerful shower. We ate in the very busy restaurant and the food... More 

Helpful?
Thank Highastan
chelmsford, england
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed August 17, 2016

Having been to Chamonix ski-ing several times we decided on a summer weekend break. The hotel is a couple of miles out of town but the bus stop is at the end of the road as is the station for the local train so getting into the town is no problem, even without a car. Hotel is nicely furnished and... More 

Helpful?
Thank MarkandBJ
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear guest, Thank you very much for your nice comment! For sure, our hotel is the best place ever if you're looking for quietness and relaxing ambiance. Please come back during winter holidays, we'll have a free shuttle available every day to drop you off the closest lifts. After a long day skiing, we're sure you'll enjoy a sport massage... More 

Esher, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 15, 2016

In between booking the Excelsior and arriving a few recent poor reviews appeared on Tripadvisor which obviously concerned us a little. However, when we looked at the content of the reviews the contributors tended to focus on pretty small issues which had obviously become blown-up in their minds. However, whilst no establishment is perfect and there will always be areas... More 

Helpful?
Thank martinp3
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear guest, Thank you very much for your nice comment! We have well noted to propose another type of room for your future stay in Best Western Plus Excelsior, for example a Superior or Deluxe room with a balcony on the mountains, that should please you a lot more! Also, do not hesitate to ask a fan to be put... More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2016

We booked this hotel as a stopover on our route south to Italy. We were pleasantly surprised by the hotel room (we booked a family room and ended up with the excelsior suite) with a balcony and direct view of Mont Blanc (although on arrival the top was shrouded in cloud). The pool and spa facilities were enjoyed by all... More 

Helpful?
Thank Adrian M
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Adrian M, What a pleasure reading such a nice comment! We would really love to see you coming back at Best Western Plus Excelsior for a future stay, why not during winter holidays? Do not hesitate to ask for a Deluxe room with a tremendous view on the Mont Blanc if you wish to enjoy this view again! Best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

468 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (75)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Other (64)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (323)
Viewed
Amenities (54)
Viewed
Classic Double Room (51)
Viewed
Deluxe Double Room with Terrace (67)
Viewed
Family Room (58)
Viewed
Pool (15)
Viewed
Dining (37)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (70)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (5)
Viewed
Family/Play Areas (1)
Viewed
Other (51)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chamonix hotels
3.0 mi away
Hotel Les Aiglons Resort & Spa
2.9 mi away
Hotel l'Heliopic
Hotel l'Heliopic
#4 of 76 in Chamonix
4.5 of 5 stars 910 reviews
2.5 mi away
Hotel Le Faucigny
Hotel Le Faucigny
#3 of 76 in Chamonix
4.5 of 5 stars 537 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Le Morgane
Le Morgane
#5 of 76 in Chamonix
4.5 of 5 stars 700 reviews
2.0 mi away
Hotel Les Grands Montets
Hotel Les Grands Montets
#21 of 76 in Chamonix
4.5 of 5 stars 253 reviews
2.6 mi away
Mercure Chamonix Centre
Mercure Chamonix Centre
#19 of 76 in Chamonix
4.0 of 5 stars 738 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
With its early 20th century architecture, the BEST WESTERN PLUS Excelsior Chamonix Hotel Restaurant & Spa is just over 1.6 kilometers from the La Flegere ski slopes. It offers an outdoor swimming pool and panoramic views of the Mont Blanc mountain range. The guest rooms are modern, with a simple design. All rooms are equipped with private bathrooms and a Wi-Fi Internet connection. The on-site restaurant serves breakfast every morning and French cuisine every evening. From the train station of Le Fayet or Chamonix, a shuttle service can be organized to the hotel with prior request. A bus which goes to Les Praz, Argentiere et Le Brevent ski resorts has a station next to the hotel. ... more   less 

Additional Information about BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

Address: 251 Chemin de Saint Roch, 74400, Chamonix, France (Formerly Hotel Excelsior)
Location: France > Rhone-Alpes > Haute-Savoie > Chamonix
Price Range: $86 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa 4*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Agoda, Hotwire, Travelocity, Odigeo, TripOnline SA, Cancelon and HotelTravel.com so you can book your BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Hotel Chamonix
Hotel Style:
#13 Luxury Hotel in Chamonix
#14 Spa Hotel in Chamonix
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay