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BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

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BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa
BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa
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132 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Swindon, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We booked a delux double with balcony & Mont-Blanc view €189 for one night. We both fell totally in love with Chamonix & I could not recommend it more highly however, the hotel was a disappointment. The hotel has a second half which people had their towels & clothes hanging out of Windows. The reception desk was quite chaotic &... More 

Helpful?
Thank AGwillim
South West
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stopped here overnight on our way back from Switzerland. The welcome at front desk was warm and all facilities well explained. The room was a lovely surprise, spacious, spotlessly clean, really comfy beds and nice cotton bed linen, and the bathroom was large and modern with a powerful shower. We ate in the very busy restaurant and the food... More 

Helpful?
Thank Highastan
chelmsford, england
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having been to Chamonix ski-ing several times we decided on a summer weekend break. The hotel is a couple of miles out of town but the bus stop is at the end of the road as is the station for the local train so getting into the town is no problem, even without a car. Hotel is nicely furnished and... More 

Helpful?
Thank MarkandBJ
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear guest, Thank you very much for your nice comment! For sure, our hotel is the best place ever if you're looking for quietness and relaxing ambiance. Please come back during winter holidays, we'll have a free shuttle available every day to drop you off the closest lifts. After a long day skiing, we're sure you'll enjoy a sport massage... More 

Esher, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In between booking the Excelsior and arriving a few recent poor reviews appeared on Tripadvisor which obviously concerned us a little. However, when we looked at the content of the reviews the contributors tended to focus on pretty small issues which had obviously become blown-up in their minds. However, whilst no establishment is perfect and there will always be areas... More 

Helpful?
Thank martinp3
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear guest, Thank you very much for your nice comment! We have well noted to propose another type of room for your future stay in Best Western Plus Excelsior, for example a Superior or Deluxe room with a balcony on the mountains, that should please you a lot more! Also, do not hesitate to ask a fan to be put... More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel as a stopover on our route south to Italy. We were pleasantly surprised by the hotel room (we booked a family room and ended up with the excelsior suite) with a balcony and direct view of Mont Blanc (although on arrival the top was shrouded in cloud). The pool and spa facilities were enjoyed by all... More 

Helpful?
Thank Adrian M
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Adrian M, What a pleasure reading such a nice comment! We would really love to see you coming back at Best Western Plus Excelsior for a future stay, why not during winter holidays? Do not hesitate to ask for a Deluxe room with a tremendous view on the Mont Blanc if you wish to enjoy this view again! Best... More 

Canton of Geneva, Switzerland
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel claims to be a 4-star hotel. That could not be less true. Here is why: 1. The bathtub faucet was broken and the only way to keep the siphon open for the water to drain was to stick something in it (like a tube of the hotel's shampoo). We reported it to the reception desk before leaving (did... More 

Helpful?
1 Thank Katya I
2 reviews
1 of 5 stars Reviewed 3 weeks ago

if you can dont stay at this hotell , its sucks frigde did not work, room phone did not work, curtain did not work, shower so high up you need to be 180cm + to shower, the waiter speak only French and argus with customers, was charged for a coffe at breakfest and the vaitres did not want to listen... More 

Helpful?
Thank Frode S
ireland
Level Contributor
132 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for three nights and really enjoyed our stay. The reception staff were friendly and helpfull. The room was very nice and clean with a very comfortable bed.There was a good size bathroom. There was a good pool area. Inside there was a sauna,steam room,relaxation area and a jacuzzi. We did not have breakfast as it was too... More 

Helpful?
Thank Sean F
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Sean, We really appreciate to read your nice comment on our hotel and thank you for it! We would be very pleased to welcome you for your future stay in Chamonix! "A bientôt!" More 

Paris, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Positive. Spacious, nice pool, friendly, helpful staff (en francais et egalement en anglais). Negative: insufficient parking, no coffee or internet terminal in the lobby as in most Best Westerns, no enclosure for the shower so a big mess on the bathroom floor--the only other hotel I ran into this was in China; uncomfortable toilet (I suppose handicapped) ; room for... More 

Helpful?
Thank Ernie M
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Ernie, Thank you for taking some time to write about your stay among us, We feel sorry about your comments, but did you ask about our garage at the reception? It is an underground and secured garage at 15€ per night. Also, we would have told you that we do have a business corner (with a printer) if you... More 

Glasgow, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was fantastic, quiet and out the way of the centre of chamonix, perfect for couples/families. The bus stop to get you to the centre/slopes is only a couple of minutes walk from the door of the hotel. Would definitely stay here again.

Helpful?
1 Thank Stephen M
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Stephen, Thank you so much for your nice comment! Please come back soon, and note that during winter, we provide free shuttles to the closest lifts, and also arrange your ski passes (as well as your ski equipment because we have our own ski shop!) Best regards, More 

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Classic Double Room (51)
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Deluxe Double Room with Terrace (67)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
With its early 20th century architecture, the BEST WESTERN PLUS Excelsior Chamonix Hotel Restaurant & Spa is just over 1.6 kilometers from the La Flegere ski slopes. It offers an outdoor swimming pool and panoramic views of the Mont Blanc mountain range. The guest rooms are modern, with a simple design. All rooms are equipped with private bathrooms and a Wi-Fi Internet connection. The on-site restaurant serves breakfast every morning and French cuisine every evening. From the train station of Le Fayet or Chamonix, a shuttle service can be organized to the hotel with prior request. A bus which goes to Les Praz, Argentiere et Le Brevent ski resorts has a station next to the hotel. ... more   less 

Additional Information about BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

Address: 251 Chemin de Saint Roch, 74400, Chamonix, France (Formerly Hotel Excelsior)
Location: France > Rhone-Alpes > Haute-Savoie > Chamonix
Price Range: $88 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Excelsior Hotel Chamonix
Hotel Style:
#12 Luxury Hotel in Chamonix
#14 Spa Hotel in Chamonix
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