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BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

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BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa
BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa
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200 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Reviewed 1 week ago via mobile

Best western hotel nice location but local bus service not great and the taxi servi c very bad nearly inposible to get taxi even at train station or town centre. ski lifts not open till mid december was not great bar very expensive and food over priced at some would go again but not stay at same hotel due to...

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Thank reddings16
Belfast, United Kingdom
Reviewed 4 weeks ago

My son and I stayed here in August 2016 for 3 nights.It was the perfect hotel for a 4 day activity break-far enough out of the hustle of Chamonix yet only a 10 minute bus ride into Chamonix and nearby Argentiere. Located right next to the forest which was great as we used the well marked walking and running routes...

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Thank darraghcross
Reviewed November 1, 2016

What a find! The staff were extremely helpful, room was very comfortable and the evening meals were amazing! I would go to this hotel again just for the food. All in all an excellent stay - I wish we could have stayed longer

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Thank Alison R
San Francisco, California
Reviewed October 16, 2016 via mobile

Don't let the Best Western name fool you. This older hotel is newly remodeled and fantastic. Great restaurant, spa, rooms and service. Because it's 5 minutes outside downtown Chamonix, it's a great price. We planned to just stay one night and stuck around for 3. Definitely recommend this place!

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Thank Donald_S220
Huntsville, Alabama
Reviewed October 10, 2016

The Best Western Excelsior was an exceptional hotel and an exceptional value! Our room had a spectacular view of the Mont Blanc range, a comfortable patio, and plenty of room. We had a great experience in the spa and a wonderful dinner in the hotel's restaurant on our last evening--the restaurant specializes in local cuisine. Highly recommend a visit... both...

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1Thank uvapops
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Madame, dear Sir, Thank you so much for this nice comment on our hotel! We would love to welcoming you for another trip to Chamonix, and stay at your disposal for your future reservation. Best regards,

Reviewed October 8, 2016 via mobile

The hotel is wonderful, super clean, nice customer service. The rooms were very good. We enjoyed and would love to be back again. The hotel is Brand new , they opened less than 2 years ago and still looks very nice. The view from the Hotel to Mont Blanc is espectacular! Price was super worth it. Ale y Sergio!

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Thank Sergio R
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Sergio, What a pleasure to read such a nice comment on our hotel, really! We would also love to having you back at the Best Western Plus Excelsior, and hope we'll see you during ski holidays! Please note that our hotel has his own ski shop, and provides free shuttles to the slopes during high season. See you soon...

Reviewed October 7, 2016

Everything about this hotel deserves the highest,from the staff to the room and to the food.nothing was to much for them in their endeavour to satisfy their customers. It was the little touches that go to make their customers happy

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Thank Kenneth F
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Cher Kenneth! Thank you so much for your comment regarding our services! We really care about our guests, and feel very proud when they appreciate their stay and leave such a nice comment on TripAdvisor, juste like you did. We hope we'll have the pleasure of welcoming you very soon for another stay in Chamonix, and stay at your disposal...

Glasgow, United Kingdom
Reviewed September 24, 2016

Visited Chamonix 7th Sept 2016-17th Sept 2016 Staying at the Excelsior Hotel Chamonix. Having read other guests comments I was concerned but decided to be open minded, their comments were justified. Had booked a superior room with balcony, we were disappointed & even questioned the grade of room. Balcony came with added extras of previous guests toe nail clippings. Room...

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2Thank jules232004
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Jules, Thank you kindly for your review and for choosing our Best Western Plus Excelsior for your stay in Chamonix. We feel sorry for the appearance of your balcony, and would have appreciated to learn it and fix everything, as our housekeeping service cleans all the busy rooms everyday and are always available for any request our guests may...

Chamonix, France
Reviewed September 20, 2016

The old Hotel Excelsior was very dated and in need of an update. I think it was renovated in 2015. A friend stayed there and reccomneded it to us. We had a lovely time there, the room was very clean, spacious and modern with great mountain views. It also has a spa. Would definitely stay there again.

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2Thank ChamonixTransfers
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Madame, dear Monsieur, Thank you so much for "finding us"!! And you're right, our hotel has been completely renovated 2 years ago and we feel very proud that you loved our new Excelsior! So please, stay there again, and come back soon!! Best regards,

Reviewed September 15, 2016

Pros: Very clean and tidy room, fairly modern. Staff approachable and efficient. Cons: Poor breakfast selection - no cereals! Pricey for what there was I thought. At least 50% of the mugs at breakfast tables were all badly chipped around the rims. I was shocked that someone would actually put them out for people to use. No-one else seemed to...

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Thank Andrew S
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Madame, dear Monsieur, Thank you so much for taking some time to comment your stay in our hotel! We'll tell our team about your satisfaction regarding their service, thank you! Regarding breakfast, please note that we do propose several kinds of cereals, so as breads and cakes. We have planned to change our mugs soon, you're right about their...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
With its early 20th century architecture, the BEST WESTERN PLUS Excelsior Chamonix Hotel Restaurant & Spa is just over 1.6 kilometers from the La Flegere ski slopes. It offers an outdoor swimming pool and panoramic views of the Mont Blanc mountain range. The guest rooms are modern, with a simple design. All rooms are equipped with private bathrooms and a Wi-Fi Internet connection. The on-site restaurant serves breakfast every morning and French cuisine every evening. From the train station of Le Fayet or Chamonix, a shuttle service can be organized to the hotel with prior request. A bus which goes to Les Praz, Argentiere et Le Brevent ski resorts has a station next to the hotel. ... more   less 

Additional Information about BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

Address: 251 Chemin de Saint Roch, 74400, Chamonix, France (Formerly Hotel Excelsior)
Location: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chamonix
Price Range: $83 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Excelsior Hotel Chamonix
Hotel Style:
#8 Luxury Hotel in Chamonix
#10 Spa Hotel in Chamonix
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa staff and other travelers.
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Questions? Get answers from BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They all looked good to us”
 of 5 bubbles , Oct 7, 2016 | Read review
“South facing for the best view”
 of 5 bubbles ChamonixTransfers, Sep 20, 2016 | Read review
“Go for a mountain view”
 of 5 bubbles MarkandBJ, Aug 17, 2016 | Read review
“go to other hotell if you can, rooms suck”
 of 5 bubbles frodes739, Aug 4, 2016 | Read review
“Make sure that the room your reserved is actually the one (type) which will be offered to you following your arrival.”
 of 5 bubbles Guest_Incognito, Jul 30, 2016 | Read review
5 of 5
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