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Les Balcons Du Savoy

Traveler (262)
360
Panoramas (17)
Room & Suite (242)
Certificate of Excellence

About

#26 of 73 hotels in Chamonix
Location
Cleanliness
Service
Value
Certificate of Excellence
Luxury Suites Hotel with suites from 45m2 to 85m2. In each suite : bedroom, living room, kitchen, bathroom, balcony or terrace, view on the Mont-Blanc range. - Swimming pool - Sauna - Fitness - Arcade - Concierge 24/24 - Private underground carpark
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Property amenities
Pool
Free parking
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Children Activities (Kid / Family Friendly)
Concierge
Heated pool
Indoor pool
Laundry Service
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Ski-In / Ski-Out
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Room features
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View

Location

Full view
88Good for walkers
Grade: 88 out of 100
25Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
447Reviews
7Q+A
59Room tips
Traveler rating
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  • 46
  • 19
  • 10
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Popular mentions
I was staying there last year and it was less bad. This year was terrible. Lady of very unfriendly reception to speak a lousy English, completely cold rooms had to take me a heater to heat the room. Swimming pool always with cold water and the sauna rarely worked. Hygiene products only for 1 day and as they do not clean unless we ask the party never replaced even the basic toilet paper
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Response from lesbalconsdusavoy, Responsable commercial at Les Balcons Du Savoy
Responded Apr 18, 2019
Thanks for coming back to Les Balcons du Savoy and sorry for your disapointment but let me just give a reply to your review as some remarks do not have sense. First of all, our staff are all very appreciated and always try to give the best service as possible to our guest. They all speak very good english, maybe you didn't understand them very well?... We have general heating in all our suites and if you want warmer you just have to turn the botton... We check the T°C of our swimming pool every morning and during your stay it was between 29 and 30° which is the standard temperature. Our sauna always works and if not we are aware of this and inform our customers about that. You should have noticed that, we would have fixed the problem. No customers complain about that during the week you were there... Regarding Hygiene products and toilet paper we always provide it before arrivals in the apartments but as you know as we are a Hotel-Residence and cleaning is not included. So when finish it you just have to ask at the desk. We would have been happy to give you some more.
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+1
Exceptionally great place since this residence is quite close to the ski piste! Underground parking is also available.. the rooms are quite comfortable, all was well maintained, the service of the staff was wonderful; we also had lockers to put the ski staff at the end of the day, which was quite practical.. rooms have balconies: we did enjoy the stay much
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Great location right near the beginners area and an easy walk to the centre. Parking was also great and easy to get in and out of, with no additional costs. Staff were lovely and helped on occasion. Clearly not used other cultural backgrounds based on their questions and looks, (however we experienced this everywhere in Chamonix, far too pricey and some narrow minded people!) Breakfast was a mess, too many guests and not enough tables to accomodate! Beds awful, sofa bed was not comfortable at all and i am suffering with a bad back as a result! We had a great view though on the 5th floor facing the Mountain.
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Review collected in partnership with this hotel
I stayed at this apart hotel recently and I found it with a terrible service , the suite we booked was completely different than what appears on the web. They gave us a 2 floors room with single bed on first and double on second floor. The bath was on second and wc on first floor, we said that we were not informed as my 10 year old daughter wanted to be with us on the same floor. the answer was that no more rooms were available. This room was dirty and the receptionist was running after us for 20 cents mistake on the total bill. I do not advise this place for the amount they charge.
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October weather was superb for excellent hiking and enjoyment for our full week. Le Balcon is unique and we loved the location, facilities, view of valley and Mont Blanc. Surprised at how much is closed in October but the off-season room rate was ideal.
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Review collected in partnership with this hotel
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PRICE RANGE
$149 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
les balcons du savoy hotel chamonixles balcons du savoy chamonix
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieChamonix
NUMBER OF ROOMS
44
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