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Mercure Chamonix Centre Hotel

Traveler (392)
Room & Suite (185)
Video (1)

About

Location
Cleanliness
Service
Value
The hotel is located at the foot of the famous Mont Blanc and Aiguille du Midi mountains, right in the heart of the ski town of Chamonix and only a few steps from the railway station. The hotel offers a restaurant, a bar and a conference area. The hotel also offers evening entertainment (karaoke, seminars, shows) during the French winter school holidays. Undercover parking available.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Business
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
1,116Reviews
18Q+A
100Room tips
Traveler rating
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  • 49
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Popular mentions
That was an important weekend for me and my two friends. I convinced them to choose this hotel and I was sure that our stay will be great as we’ve been always treated very well by Accor being their Gold member. Unfortunately, that was not the case this time: 1) The first
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Review collected in partnership with Accorhotels.com
Response from Bénédicte G, Directeur général at Mercure Chamonix Centre Hotel
Responded 1 week ago
Dear Madam, Thank you for taking the time to tell us about your experience at the Hotel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I had the pleasure to meet with you myself right after your arrival and during your stay. I’m quite surprised to read your comment, as I understood you were satisfied after the discussions we had togehter on site. As I explained to you at the hotel, the rooms we have for three persons are our Superior rooms, which are about 32m², with one double bed and two standard sized single beds. We have no Suites or bigger rooms with separate bedrooms and for this reason we had no possibility to offer you an upgrade ( which was your main concern upon your arrival). We always have the pleasure to give Accor members a free upgrade when we have the availibility and possibility to do so. In your case, as we did not have the possibility for a free upgrade, we suggested a room change. After visiting with you the completely renovated Superior room, you decided to keep the room you had been given initially and not to accept the proposed solution. Concerning your Accor benefits, we were happy to offer all three of you a welcome drink at your choice in the bar, even though according to the Accor rules, the welcome drink Invitation is only valid for one person and for either a soft drink, a beer or a glass of wine. Concerning the old equipments in certain rooms, we are aware of this, and we have a renovation project going on. For the hairdryer, we can not see we received a notice from you during your stay (or from clients staying in the same room after your departure). We checked it immediately after reading your comment, and we can today confirm it is working properly. For your other queries, we offered to bring you more water and hangers according to your needs, as these needs are very individual from guest to guest. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We usually work to solve issus directly on site, as or main interest is to make our guests happy and make them enjoying their stay in our hotel and in Chamonix. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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Stayed for couple of days. This is the good hotel providing spacious room facing Mont blanc. Room was clean. Bed comfy, plenty of space for clothes. Overall a very good experience, would stay here again.
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Perfect location for town, Pistes, and choosing the border into Italy for the day. Added bonus was the upgrade to the suites and bottle of the local liquor and chocolates. Really kind touch so thank you Mercure Chamonix. Lovely place to celebrate our wedding anniversary.
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Review collected in partnership with Accorhotels.com
Response from Bénédicte G, Gérant at Mercure Chamonix Centre Hotel
Responded 4 weeks ago
Good Morning, Thank you for sharing your experience in our hotel. I am pleased to read you enjoyed your stay with us. I wish to welcome you next time you will travel to Chamonix. Best Regards,
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I can recommend this hotel for bort pleasure and skiing or trips in area. Breakfast is good and a good variety. Scrambled eggs and crepes are made on order in the restaurant. Dinner buffet was not that impressive. Good location of the hotel in the center of Chamonix with walking
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Response from Bénédicte G, Gérant at Mercure Chamonix Centre Hotel
Responded 4 weeks ago
Good Morning, Thank you for your comment ! I am pleased to read you enjoyed your stay with us. I wish to welcome you next time you will travel to Chamonix. Best Regards,
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The rooms are clean, spacious and comfortable. Good breakfast. 25 minutes walking away from the main lifts, what is not so comfortable with the ski equipments. The parking is very expensive (30 euros per day).
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Review collected in partnership with Accorhotels.com
Response from Bénédicte G, Gérant at Mercure Chamonix Centre Hotel
Responded 4 weeks ago
Good Morning, Thank you for your comment. I am pleased to read you enjoyed your stay with us. Our parking is limited, underground and private that is why the price is quite expensive. There is an outdoor public parking near to our hotel wich cost 16 euros per day. I wish to welcome you next time you will travel to Chamonix. Best Regards,
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Previous
To hotel staff: is the luggage deposit in hotel free to use?
Bonjour, We can provide a baby crib, on request
0 votes
I am not sure. We did not have a superior room.
0 votes
Does this hotel have tea making facilities in all rooms,please?
Bonjour, We have kettle in each room with tea and coffee. With my best regards,
1 vote
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"Do not have a room towards the main road. Lot of noice"
"best mountain views room 400. ( the second one they gave us was much better)"
"Do pay a little extra for a view of Mont Blanc. The morning light on snowy peaks is wonderful!"
"If you want a view of Mont Blanc then ask when you book"
"Reserving a Superior mountain view room, confirm it is on the Mount Blanc mountain side, or you might get a street view with 10% mountain."
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PRICE RANGE
$84 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure chamonix centre hotel chamonixaccor chamonix centre
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieChamonix
NUMBER OF ROOMS
132
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